Creating a Tiered Service Offering

This manual describes how a service provider might configure SL1 to offer their customers a managed service for the devices that are hosted by the provider or on a customer site.

In this example, there are three initial configuration steps:

• Creating Product SKUs
• Creating Device Templates
• Creating User Policies

After performing the initial configuration, you can provision a new customer by:

• Creating an Organization record
• Aligning Product SKUs to the Organization record
• Creating and running a Discovery Session that includes the appropriate Device Template
• Creating a user account for the customer

This example covers the Service Implementation stage in the five stages for new service creation:

The following topics are covered in this manual: