Dependencies for SL1 Workflow Automation PowerPacks
The following table lists the additional PowerFlow and SL1 products that are required by the PowerFlow Synchronization PowerPacks. The most recent releases are listed first.
You can download the latest version of all Synchronization PowerPacks from the PowerPacks page of the ScienceLogic Support Site.
PowerFlow Platform version 2.2.1 and later requires version 1.3.1 or later of the Base Steps Synchronization PowerPack.
After the 2.1.0 Platform release, the Integration Service was rebranded as SL1 PowerFlow.
| Synchronization PowerPack Version | Minimum Required PowerFlow Platform Version | Minimum Required Third-party Version | Minimum Required "Scoped Application" Version | Minimum Required PowerPack Version | Additional Requirements |
|---|---|---|---|---|---|
| PowerFlow Control Tower (not a Synchronization PowerPack) | PowerFlow Platform 2.3.0 or later | The following Synchronization PowerPacks: Base Steps version 1.3.2 or later System Utils version 1.1.3 or later Flow Control version 1.0.1 or later |
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| ServiceNow CMDB Synchronization PowerPack version 3.4.x | PowerFlow Platform version 2.1.0 or later | ServiceNow Quebec or later | "ScienceLogic SL1: CMDB & Incident Automation" application version 1.0.53 | Base Steps Synchronization PowerPack version 1.4.1 or later ServiceNow Base Synchronization PowerPack version 3.4.0 or later |
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| ServiceNow Change Management Synchronization PowerPack version 3.2.x | PowerFlow Platform version 2.1.0 or later NOTE: If you want to see change requests on the SL1 business service [Change Events] tab, you will need SL1 version 11.1.0 or later |
ServiceNow Rome, Quebec, Paris NOTE: A ServiceNow MID Server is required for certain workflows within this Synchronization PowerPack |
ServiceNow Base Synchronization PowerPack version 3.0.0 or later ServiceNow CMDB Synchronization PowerPack version 3.3.0 or later |
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| ServiceNow Incident Synchronization PowerPack version 4.0.x | PowerFlow Platform version 2.0.0 or later, SL1 8.14.0 or later |
ServiceNow Quebec or later | "ScienceLogic SL1: Incident Automation" application version 1.0.0 or later, or "ScienceLogic SL1: CMDB & Incident Automation" application version 1.0.50 | ServiceNow Base Pack PowerPack version 106 or later | Base Steps Synchronization PowerPack version 1.3.2 or later ServiceNow Base Synchronization PowerPack version 3.3.0 or later |
| ServiceNow Service Graph Connector Synchronization PowerPack version 1.0.x | PowerFlow Platform version 2.0.0 or later | ServiceNow Quebec or later | "Service Graph Connector for ScienceLogic" application version 1.0.2 | Base Steps Synchronization PowerPack version 1.3.1 or later ServiceNow Base Synchronization PowerPack version 3.3.0 or later |
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| ServiceNow CMDB Synchronization PowerPack version 3.3.x | PowerFlow Platform version 2.1.0 or later | ServiceNow New York or later (CMDB version 3.3.2 and 3.3.0 require Orlando or later) | "ScienceLogic SL1: CMDB & Incident Automation" application version 1.0.50 | ServiceNow Base Pack PowerPack version 104 or later (3.3.3 or later no longer requires this PowerPack) |
ServiceNow Base Synchronization PowerPack version 3.1.0 or later (CMDB version 3.3.3 requires version 3.3.0 or later) |
| Opsgenie Synchronization PowerPack 1.0.0 | PowerFlow Platform version 2.1.0 or later | Latest version of Opsgenie | Opsgenie Integration PowerPack, version 100 or later | Base Steps Synchronization PowerPack version 1.3.2 or later SL1 Notifications Base Synchronization PowerPack version 1.0.0 or later |
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| PagerDuty Synchronization PowerPack 1.0.0 | PowerFlow Platform version 2.1.0 or later | Latest version of PagerDuty | PagerDuty Integration PowerPack, version 100 or later | Base Steps Synchronization PowerPack version 1.3.0 or later | |
| Restorepoint Synchronization PowerPack 1.1.x, 1.0.x | PowerFlow Platform version 2.0.3 or later | Restorepoint 5.3 or later | PowerFlow: Restorepoint PowerPack version 102 or later | ||
| ServiceNow Case Management Synchronization PowerPack version 1.0.0 | PowerFlow Platform version 2.0.0 or later | ServiceNow New York or later | "ScienceLogic SL1: Customer Service Management Automation" application version 1.0.0 | ServiceNow Base Pack PowerPack version 105 or later | ServiceNow Base Synchronization PowerPack version 3.2.0 or later |
| ServiceNow CMDB Synchronization PowerPack version 3.2.0 | PowerFlow Platform version 2.0.0 or later | ServiceNow New York or later | "ScienceLogic SL1: CMDB & Incident Automation" application version 1.0.45 | ServiceNow Base Pack PowerPack version 104 or later | ServiceNow Base Synchronization PowerPack version 3.1.0 or later |
| ServiceNow Events Synchronization PowerPack version 1.0.x | PowerFlow Platform version 2.0.0 or later | ServiceNow New York or later | "ScienceLogic SL1: Event Integration" application version 1.0.0 | ServiceNow Base Pack PowerPack version 103 or later | ServiceNow Base Synchronization PowerPack version 3.1.0 or later |
| xMattersSynchronization PowerPack 1.0.0 | PowerFlow Platform version 2.1.0 or later | Latest version of xMatters | xMatters Integration PowerPack, version 100 or later |
Base Steps Synchronization PowerPack version 1.3.2 or later
SL1 Notifications Base Synchronization PowerPack version 1.0.0 or later |
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| Cherwell Synchronization PowerPack 1.0.0 | PowerFlow Platform version 2.0.3 or later | Cherwell Service Management (CSM) 9.7.0 or later | Cherwell Integration PowerPack version 100 or later | ||
| Restorepoint Synchronization PowerPack 1.0.0 | PowerFlow Platform version 2.0.3 or later | Restorepoint 5.3 or later | PowerFlow: Restorepoint PowerPack version 100 or later | ||
| ServiceNow Change Management Synchronization PowerPack version 3.1.x | PowerFlow Platform version 2.0.0 or later | ServiceNow Madrid or later | "ScienceLogic SL1: CMDB & Incident Automation" application version 1.0.45 | ServiceNow Base Synchronization PowerPack version 3.0.0 or later ServiceNow CMDB Synchronization PowerPack version 3.0.0 or later |
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| ServiceNow CMDB Synchronization PowerPack version 3.1.x | PowerFlow Platform version 2.0.0 or later | ServiceNow Madrid or later | "ScienceLogic SL1: CMDB & Incident Automation" application version 1.0.45 | ServiceNow Base Pack PowerPack version 103 or later | ServiceNow Base Synchronization PowerPack version 3.0.0 or later |
| ServiceNow Change Management Synchronization PowerPack version 3.0.0 | PowerFlow Platform version 2.0.0 or later | ServiceNow Kingston or later | "ScienceLogic SL1: CMDB & Incident Automation" application version 1.0.35 | ServiceNow Base Synchronization PowerPack version 3.0.0 or later ServiceNow CMDB Synchronization PowerPack version 3.0.0 or later |
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ServiceNow CMDB Synchronization PowerPack version 3.0.0 |
PowerFlow Platform version 2.0.0 or later | ServiceNow Kingston or later | "ScienceLogic SL1: CMDB & Incident Automation" application version 1.0.35 | ServiceNow Base Pack PowerPack version 103 or later | ServiceNow Base Synchronization PowerPack version 3.0.0 or later |
| ServiceNow Incident Synchronization PowerPack version 3.0.x | PowerFlow Platform version 2.0.0 or later | ServiceNow Kingston or later | "ScienceLogic SL1: CMDB & Incident Automation" application version 1.0.35 | ServiceNow Base Pack PowerPack version 103 or later | ServiceNow Base Synchronization PowerPack version 3.0.0 or later |