Creating a Tiered Service Offering
This manual describes how a service provider might configure SL1 to offer their customers a managed service for the devices that are hosted by the provider or on a customer site.
In this example, there are three initial configuration steps:
- Creating Product SKUs
- Creating Device Templates
- Creating User Policies
After performing the initial configuration, you can provision a new customer by:
- Creating an Organization record
- Aligning Product SKUs to the Organization record
- Creating and running a Discovery Session that includes the appropriate Device Template
- Creating a user account for the customer
This example covers the Service Implementation stage in the five stages for new service creation: