ServiceNow Events Synchronization PowerPack

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This section describes the ServiceNow Events Synchronization PowerPack, which is the ScienceLogic integration with the ServiceNow Events Module. This Synchronization PowerPack provides a bi-directional sync of SL1 Events with ServiceNow Alerts, including event creation, acknowledgment, and resolution.

This Synchronization PowerPack requires a ServiceNow MID Server.

You should not use the ServiceNow Events Synchronization PowerPack and the ServiceNow Incident Synchronization PowerPack on the same PowerFlow system.

After the 2.1.0 platform release, the Integration Service was rebranded as SL1 PowerFlow, and the Automation Builder was rebranded as SL1 PowerFlow builder.

This Synchronization PowerPack syncs SL1 Events to ServiceNow Events and Alerts, and it requires a ServiceNow MID Server.