ServiceNow Service Graph Connector Synchronization PowerPack

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The ServiceNow Service Graph Connector Synchronization PowerPack works with the ServiceNow Service Graph Connector method instead of the ServiceNow Identification and Reconciliation Engine (IRE) used by the existing ServiceNow CMDB Synchronization PowerPack.

You can use this Synchronization PowerPack to sync your monitored devices in SL1 to your ServiceNow CMDB using the ServiceNow Service Graph Connector. Instead of adding classes and field mappings in PowerFlow, you can set up those classes and field mappings in ServiceNow.

This Synchronization PowerPack is not compatible with versions of the ServiceNow Incident Synchronization PowerPack older than version 4.0.0.

You cannot upgrade to this Synchronization PowerPack from the ServiceNow CMDB Synchronization PowerPack.