Introduction to theAWS Incident Manager Automation PowerPack

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This section describes how to use the automation policies and automation actions found in the AWS Incident Manager Automation PowerPack.

This PowerPack requires a subscription to ScienceLogic Standard solutions.

What is the AWS Incident Manager Automation PowerPack?

The AWS Incident Manager Automation PowerPack includes automation policies and actions that bidirectionally align incidents and events triggered and updated in Amazon Web Services (AWS) and SL1.

IMPORTANT: You must install and configure the AWS Incident Manager Synchronization PowerPack version 1.0.0 and AWS Base Pack Synchronization PowerPack version 1.0.0 before using the AWS Incident Manager Automation PowerPack.

Installing the AWS Incident Manager Automation PowerPack

Before completing the steps in this section, you must import and install the latest version of the AWS Incident Manager Automation PowerPack.

The AWS Incident Manager Automation PowerPack requires SL1 version 10.1.0 or later. For details on upgrading SL1, see the appropriate SL1 Release Notes.

By default, installing a new version of a PowerPack overwrites all content from a previous version of that PowerPack that has already been installed on the target system. You can use the Enable Selective PowerPack Field Protection setting in the Behavior Settings page (System > Settings > Behavior) to prevent new PowerPacks from overwriting local changes for some commonly customized fields. (For more information, see the section on Global Settings.)

To download and install a PowerPack:

  1. Download the PowerPack from the ScienceLogic Support Site at https://support.sciencelogic.com/s/powerpacks.
  2. Go to the PowerPack Manager page (System > Manage > PowerPacks).
  3. In the PowerPack Manager page, click the Actions button, then select Import PowerPack. The Import PowerPack dialog box appears.
  4. Click the [Browse] button and navigate to the PowerPack file.
  5. When the PowerPack Installer modal appears, click the Install button to install the PowerPack.

If you exit the PowerPack Installer modal without installing the imported PowerPack, the imported PowerPack will not appear in the PowerPack Manager page. However, the imported PowerPack will appear in the Imported PowerPacks modal. This page appears when you click the Actions menu and select Install PowerPack.