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Standard Automation Policies
The Jira Service Management Automation Policies PowerPack includes two standard automation policies that you can enable, shown in the following figure.
These policies update the Jira issue with the state of the associated SL1 event. When an event is first detected in SL1, an issue is created in Jira. When an event is acknowledged in SL1, a comment is added to the associated Jira incident.
The following table shows the automation policy, its aligned events, and the automation action that runs in response to the events.
| Automation Policy Name | Aligned Events | Automation Action |
|---|---|---|
| Jira: Create Issue | All events | Jira: Alert |
| Jira: Timeline Event | All events | Jira: Create Timeline Event |