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Viewing & Managing Subscription Data

If you have a subscription license, you can use the Subscription button in the System Usage page (System > Monitor > System Usage) to:

If your SL1 system is configured to communicate with the ScienceLogic billing server, usage data will be sent automatically from your SL1 system to the ScienceLogic billing server once a day. After the ScienceLogic billing server receives the usage data, SL1 will automatically mark the license usage file as delivered.

If your SL1 system is not configured to communicate with the ScienceLogic billing server or if the connection to the ScienceLogic billing server fails, you can manually upload usage data to the ScienceLogic billing server.

This section includes the following topics:

Viewing Reports on License Usage

If you have a subscription license, you can view a report on license usage for your SL1 system. To view a report on license usage for your SL1 system:

  1. Go to the System Usage page (System > Monitor > System Usage).
  2. Click the Subscription button.
  3. Select View Subscription License Data.

  1. The View Subscription License Data modal page appears and displays a report on license usage.

  1. The View Subscription License Data modal page displays a graph. The graph displays:

Device categories depend upon your specific license agreement with ScienceLogic. The types of device categories that can appear in the View Subscription License Data modal page will reflect your license agreement with ScienceLogic.

Subscription License Usage Report by Device

This report displays the number of active and inactive licenses, by device. The report displays the default columns of Billing Category, Organizations, Device Name, Device Category, Device Subclass, License Type, and License Count.

You can customize the output to include a baseline or to separate license totals by type.

The following input options are available when generating the report:

This description covers the latest version of this report as shipped by ScienceLogic. This report might have been modified on your SL1 system.

Subscription License Usage Report by Type

This report displays the number of licenses, by type, in a line graph and also includes a table that displays the number of licenses by date and the number of average licenses over time.

The following input options are available when generating the report:

This description covers the latest version of this report as shipped by ScienceLogic. This report might have been modified on your SL1 system.

Subscription License Summary Dashboard

The Subscription License Summary Dashboard displays subscription license data and includes the following widgets:

For detailed descriptions of each widget in the Subscription License Billing Dashboard, Additional Dashboard Widgets section.

Viewing Subscription Licensing Data

The Subscription Data page allows you to:

This page appears only in ScienceLogic's central licensing system.

Viewing Device Count by License Type

The View Device Count by License Type pane displays a graph. The graph displays:

Device categories are dependent upon your specific license agreement with ScienceLogic. The types of device categories that can appear in the View Subscription License Data modal page will reflect your license agreement with ScienceLogic.

Viewing Delivery Status

The License Data Delivery Status page displays the status of one or more daily license-usage files. To view the License Data Delivery Status page:

  1. Go to the System Usage page (System > Monitor > System Usage).
  2. Click the Subscription button.
  3. Select License Data Delivery Status.

  1. The License Data Delivery Status modal page appears and displays a list of daily license-usage files. For each daily license-usage file, the License Data Delivery Status page displays the following:

Manually Uploading License Usage to ScienceLogic

If your SL1 system is configured to communicate with ScienceLogic, usage data will automatically be sent to the ScienceLogic billing server once a day. After the ScienceLogic billing server receives the usage data, SL1 will automatically mark the license usage file as delivered.

If your SL1 system is not configured to communicate with ScienceLogic or if the connection to the ScienceLogic billing server fails:

Downloading the Daily License-Usage File

If your SL1 system is not configured to communicate with ScienceLogic or if the connection to the ScienceLogic billing server fails, you can use the License Data Delivery Status page to manually download the daily license-usage file. You can then log in to the ScienceLogic Licensing and Billing server and manually upload the daily license-usage file.

To download the daily license-usage file using the License Data Delivery Status page:

  1. Go to the System Usage page (System > Monitor > System Usage).
  2. Click the Subscription button and select License Data Delivery Status.

  1. Select one or more daily license-usage files to download to your local computer, then click the Download button.

NOTE: If the download size exceeds 50MB, the Download button becomes disabled.

  1. The daily license-usage file will be saved to your local computer. The downloaded file is usually named "license_data.json.gz".

Manually Uploading the Daily License-Usage File to ScienceLogic

After downloading the daily license-usage file to your local computer, you can manually upload the file to the ScienceLogic billing server. To do this:

  1. Log in to the ScienceLogic billing system.
  2. Go to the Subscription Data page (Preferences > Account > Subscription).
  3. In the Subscription Data page, go to the Subscription Data Update pane. Use the Browse button to find the daily license-usage file that you downloaded to your local computer.

  1. Click the Get Update button to upload the daily license-usage file to the ScienceLogic server.

  1. The ScienceLogic server will provide a "receipt" file for you to download. This file is usually called "status_updated.json.gz". You must upload this receipt to your SL1 system.

Downloading a Delivery Status Receipt for a Specific Date Range

From the ScienceLogic billing server, you can also download a "receipt" file containing the delivery status for all of the data processed by the billing system within a specific date range. This file can be uploaded to your SL1 System to update your system's data delivery status information.

To download a delivery status receipt for a specific date range:

  1. Log in to the ScienceLogic billing server.
  2. Go to the Subscription Data page (Preferences > Account > Subscription).

  1. In the Subscription Data Receipt Status pane, use the From and To fields to enter the date range for which you want to download data delivery status data, then click the Get Status button.

  1. The ScienceLogic server will provide a "receipt" file for you to download. This file is usually called "status_updated.json.gz". You can upload this receipt to your SL1 system.

Uploading the ScienceLogic Receipt

After uploading the daily license-usage file to the ScienceLogic Billing server, the ScienceLogic server will provide a "receipt" file for you to download. This file is usually called "status_updated.json.gz".

You must upload this "receipt" file to your SL1 system to inform your SL1 system that the upload was successful and that the SL1 system may delete the daily license-usage file.

To upload the "receipt" file:

  1. Go to the System Usage page (System > Monitor > System Usage).
  2. Click the Subscription button and select License Data Delivery Status.
  3. In the Status Update File field, use the Browse button to locate the "receipt" file.

  1. Click the Upload button to upload the "receipt" file to your SL1 system:

Data Retention Settings for Licensing

The Data Retention Settings page contains settings for subscribers.

To adjust these settings:

  1. Go to the Data Retention Settings page (System > Settings > Data Retention).

  1. The following sliders appear under the Subscription Data Retention heading: