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Creating and Managing Access Keys

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This section describes the layout and functionality of the Access Keys and Access Hooks pages, and includes step-by-step instructions on how to create an Access Key.

Navigation tips for the SL1 user interface:

This section includes the following topics:

The Access Hooks Page

To navigate to the Access Hooks page, go to System > Manage > Access Hooks:

Viewing the List of Access Hooks

The Access Hooks page displays a list of all Access Hooks in SL1. For each Access Hook, the page displays the following:

To sort the list of access hooks, click on a column heading. The list will be sorted by the column value, in ascending order. To sort by descending order, click the column heading again.

NOTE: By default, the cursor is placed in the first Filter-While-You-Type field. You can use the <Tab> key or your mouse to move your cursor through the fields.

The Access Keys Page

To navigate to the Access Keys page, go to System > Manage > Access Keys:

Viewing the List of Access Keys

The Access Keys page displays a list of all Access Keys that have been created. For each Access Key, the page displays the following:

To sort the list of Access Keys, click on a column heading. The list will be sorted by the column value, in ascending order. To sort by descending order, click the column heading again.

NOTE: By default, the cursor is placed in the first Filter-While-You-Type field. You can use the <Tab> key or your mouse to move your cursor through the fields.

Default Access Keys

SL1 includes default Access Keys to use with the most common user profiles and the most common tasks in SL1. These default Access Keys are intended as a starting point for administrators to develop a set of access keys that meet their needs. You can edit the default Access Keys; the default Access Keys excluding Grant All are not modified when a system is updated with the latest software. The Grant All key is always updated to include all Access Hooks excluding "Key Manager"

You can use the default Access Keys and user policies to assign groups of users the appropriate Access Keys. For details on user policies, see Organizations and Users.

You are not required to use the default access keys.

Access Key Description Aligned Access Hooks Useful For
Asset - View Allows users to view asset records.

Asset:View

Registry>Assets>Manager

Registry>

Customers

Help Desk

Other staff who require view-only access to Asset Records

Asset - Administration Allows users to create, edit, and delete asset records.

Asset:Add

Asset:Edit

Asset:Remove

Asset:View

Registry>Assets>Manager

Custom Select Objects:Asset Add/Edit/Delete

Registry>

Network Engineers

System Administrators

NOC Staff

Provisioning Staff

Support Engineers

Implementation Engineers

QA Analysts

Dashboard - Administration Allows users to create, edit, and delete dashboards.

Dash:Add/Rem

Dash:Add/Rem Shared

Dash:Edit

Dash:Edit Shared

Dash:Share

Dash:View

Dash:View Shared

Dash:Widget:Add/Rem

Dash:Widget:Edit

Network Engineers

System Administrators

NOC Staff

Provisioning Staff

Support Engineers

Implementation Engineers

QA Analysts

Dashboard - View Grants view access to shared dashboards

Dash:View

Dash:View Shared

Customers

Help Desk

Other staff who require view-only access to Dashboards

Dashboard - Widget Developer Grants create and edit permissions for dashboards and permission to create and edit widget definitions

Dash:Add/Rem

Dash:Edit

Dash:Share

Dash:View

Dash:View Shared

Dash:Widget:Add/Rem

Dash:Widget:Edit

System>Customize>Dashboard Widgets

Content Developers

Devices - Information View

Grants view access to device configuration, performance data, and device events.

Dev:Events Summary

Dev:IF Graphs

Dev:Performance Graphs

Dev:View Profile

Dev:View Summary

Registry>Devices>Device Manager

Registry>

Customers

Help Desk

Other staff who require view-only access to Devices

Devices - Operator Access Grants view access to all information associated with a device and allows a user to run device toolbox commands

Dev:Collections

Dev:Events Summary

Dev:IF Graphs

Dev:Interfaces

Dev:Logs

Dev:Monitors

Dev:Notes

Dev:Performance Graphs

Dev:Process View

Dev:Remove

Dev:Schedule

Dev:Thresholds

Dev:Tickets

Dev:Tools

Dev:Tools:ARIN  Whois

Dev:Tools:ARP Lookup

Dev:Tools:ARP Ping

Dev:Tools:Deep Port Scan

Dev:Tools:FTP

Dev:Tools:Forward DIG

Dev:Tools:Ping Tool

Dev:Tools:Port Scan

Dev:Tools:Reverse DIG

Dev:Tools:SNMP Dump

Dev:Tools:SNMP Walker

Dev:Tools:SSH

Dev:Tools:Secure Web

Dev:Tools:Telnet

Dev:Tools:Terminal

Dev:Tools:Traceroute

Dev:Tools:Web

Dev:Tools:Web Policy

Dev:Topology

Dev:View

Dev:View Details

Dev:View Profile

Dev:View Services

Dev:View Summary

Registry>Devices>Device Components

Registry>Devices>Device Manager

Registry>Devices>Hardware

Registry>Devices>Processes

Registry>Devices>Services

Registry>Devices>Software

Registry>Devices>Device Relationships

Network Engineers

NOC Staff

Devices - Administration Grants view, edit, and delete permissions for devices, device groups, device templates, monitoring policies, and interfaces

DevGroup:Add/Rem

DevGroup:Edit

DevGroup:View

Registry>Devices>Groups

Dev:Collections

Dev:Edit

Dev:Edit Class

Dev:Events Summary

Dev:IF Graphs

Dev:Interfaces

Dev:Logs

Dev:Monitors

Dev:Notes

Dev:Performance Graphs

Dev:Process View

Provisioning Staff

Support Engineers

Implementation Engineers

QA Analysts

Devices - Administration (continued)  

Dev:Redirects

Dev:Remove

Dev:Schedule

Dev:Template:Add/Remove

Dev:Template:Edit

Dev:Template:View

Dev:Thresholds

Dev:Thresholds:Dynamic App

Dev:Thresholds:Retention

Dev:Tickets

Dev:Tools

Dev:Tools:ARIN  Whois

Dev:Tools:ARP Lookup

Dev:Tools:ARP Ping

Dev:Tools:Deep Port Scan

Dev:Tools:FTP

Dev:Tools:Forward DIG

Dev:Tools:Ping Tool

Dev:Tools:Port Scan

Dev:Tools:Reverse DIG

Dev:Tools:SNMP Dump

Dev:Tools:SNMP Walker

Dev:Tools:SSH

Dev:Tools:Secure Web

Dev:Tools:Telnet

Dev:Tools:Terminal

Dev:Tools:Traceroute

Dev:Tools:Web

Dev:Tools:Web Policy

Dev:Topology

Dev:View

Dev:View Details

Dev:View Profile

Dev:View Services

Dev:View Summary

Registry>Devices>Device Components

Registry>Devices>Device Manager

Registry>Devices>Hardware

Processes Registry>Devices>

Registry>Devices>Services

Registry>Devices>Software

Registry>Devices>Templates

Registry>Devices>Device Relationships

Registry>

Networks:Interfaces:Edit

Networks:Interfaces:View

Registry>Networks>Interfaces

Monitor:Add/Rem

Monitors:Edit

Registry>Monitors>Domain Name

Registry>Monitors>Email Round-Trip

Registry>Monitors>SOAP-XML

Registry>Monitors>SSL Certificates

Registry>Monitors>System Processes

Registry>Monitors>TCP-IP Ports

Registry>Monitors>Web Content

Registry>Monitors>Windows Services

 

Grant All Grant all access rights that are allowable for Users (non-Administrators), excluding the ability to edit Access Keys

All Key Hooks except Key Manager

ScienceLogic Administrators
Basic User Privileges Grants access to the finder inbox and preferences tab

Finder

Inbox

Preferences>

Preferences>Account>Information

Preferences>Account>Preferences

Preferences>Account>Schedule

All users
PowerPack Administration Grants create edit and import permissions for PowerPacks

PowerPack:Create

PowerPack:Delete

PowerPack:Edit

PowerPack:Import

System>

System>Manage>PowerPacks

Content Developers

Provisioning Staff

Implementation Engineers

Provisioning Access Grants add, edit, and remove permissions for credentials and allows a user to run discovery sessions

Cred:Basic:Add/Rem

Cred:Basic:Edit

Cred:DB:Add/Rem

Cred:DB:Edit

Cred:SNMP:Add/Rem

Cred:SNMP:Edit

Cred:SOAP:Add/Rem

Cred:SOAP:Edit

System>Manage>Credentials

Discovery:Run

System>

System>Manage>Discovery

Provisioning Staff

Support Engineers

Implementation Engineers

QA Analysts

Admin Portal UI Access Grants access to the ScienceLogic web interface

Admin Portal Access

All users

Events - View Grants view and acknowledge access to events

Event:Acknowledge

Event:Kiosk

Event:View (From Dev Properties)

Event:View (From Org Page

Events/Event:View

Customers

Help Desk

Other staff who require view-only access to Events

Events - Advanced Grants view acknowledge and clear access to events

Event:Acknowledge

Event:Clear

Event:Kiosk

Event:Reacknowledge

Event:View (From Org Page

Events/Event:View

Network Engineers

NOC Staff

IT Services - View Grants view access to IT Services

Registry>

IT Service:View

Registry>IT Services>IT Service Manager

Customers

Network Engineers

System Administrators

NOC Staff

IT Services - Administration Grants add edit and remove permissions for IT Services and IT Service Dashboards

Registry>

IT Service Dashboard:Add/Rem

IT Service Dashboard:Edit

IT Service:Add/Rem

IT Service:Edit

IT Service:View

Registry>IT Services>IT Service Dashboards

Registry>IT Services>IT Service Manager

Provisioning Staff

Support Engineers

Implementation Engineers

QA Analysts

Knowledge Base - View

Due to security vulnerabilities, ScienceLogic recommends that customers who installed SL1 prior to 8.9.2 disable the Knowledge Base. For details, see the release notes for version 8.9.2 of SL1.

Grants view access to the Knowledge Base

KnowledgeBase:Clipboard

KnowledgeBase:Statistics

KnowledgeBase:View

KnowledgeBase:View Any

Customers

Help Desk

Other staff who require view-only access to the Knowledge Base

Knowledge Base - Administration

Due to security vulnerabilities, ScienceLogic recommends that customers who installed SL1 prior to 8.9.2 disable the Knowledge Base. For details, see the release notes for version 8.9.2 of SL1.

Grants add, edit, and remove permissions for Knowledge Base articles

Custom Select Objects:Knowledge Base Add/Edit/Delete

KnowledgeBase:Add/Rem

KnowledgeBase:Clipboard

KnowledgeBase:Edit

KnowledgeBase:Statistics

KnowledgeBase:View

KnowledgeBase:ViewAny

Network Engineers

System Administrators

NOC Staff

Provisioning Staff

Support Engineers

Implementation Engineers

QA Analysts

Org / User / Vendor - View Grants view access to organizations, user accounts, external contacts, and vendors

Org:Logs:view

Org:Note:View

Org:Print Report

Org:View

Org:View summary

Registry>Accounts>Organizations

Registry>Accounts>User Accounts

Registry>Accounts>Vendors

User:Print Report

User:View

Vendor:Notes

Vendor View

Customers

Help Desk

Other staff who require view-only access to Organizations, Users, and Vendors

Org / User / Vendor - Administration Grants add, edit, and remove permissions for organizations, user accounts, external contacts, and vendors

Custom Select Objects:Organization Add/Edit/Delete

Custom Select Objects:User Account Add/Edit/Delete

Org:AddRem

Org:AltLocations:Edit

Org:Edit

Org:Logs:Clear

Org:Logs:View

Org:Notes:Add/Rem

Org:Notes:Edit

Org:Notes:View

Org:Print Report

Org:View

Org:View Summary

Registry>Accounts>Organization

External Contact:Add/Rem

External Contact:Edit

External Contact:View

External Contact:View (From Org Page)

Registry>Accounts>External Contacts

Registry>Accounts>User Accounts

Registry>Accounts>Vendors

User:Add/Rem

User:Edit

User:Edit (From Org Page)

User:Print Report

User:View

Vendor:Add/Rem

Vendor:Edit

Vendor:Edit Notes

Vendor:Notes

Vendor:View

Provisioning Staff

Support Engineers

Implementation Engineers

QA Analysts

Org / User / Vendor - Operator Grants view access to organizations, user accounts, external contacts, and vendors and the ability to add and edit organization and vendor notes

Org:Logs:View

Org:Notes:Add/Rem

Org:Notes:Edit

Org:Notes:View

Org:Print Report

Org:View

Org:View Summary

Registry>Accounts>Organization

Registry>Accounts>User Accounts

Registry>Accounts>Vendors

User:Print Report

User:View

Vendor:Edit Notes

Vendor:Notes

Vendor:View

ScienceLogic Administrators

Network Engineers

System Administrators

NOC Staff

Reporting - Run Quick Reports Grants permissions to run quick reports

Reports>

Reports>Create Report>Quick Report

Customers

Help Desk

Other staff who require view-only access to Quick Reports

Reporting - Administration Grants permissions to run and schedule reports as any user and view archived reports

Reports:Jobs:Add/Rem

Reports:Jobs:Edit

Reports:Jobs:Run As Any User

Reports:Jobs:Run As Org User

Reports:Schedule

Reports>

Reports>Create Report>Archived Reports

Reports>Create Report>Quick Report

Reports>Create Report>Report Jobs

Network Engineers

NOC Staff

Provisioning Staff

Support Engineers

Implementation Engineers

QA Analysts

Reporting - Developer Grants edit permissions for report definitions

Reports>

Reports>Management>Input Forms

Reports>Management>Report Manager

Reports>Management>Report Output Media

Reports>Management>Report Output Styles

Reports>Management>Report Output Templates

Content Developers

Report Developers

Ticketing - End User Grants basic view and create permissions for tickets and allows a user to add notes to a ticket

Ticket:All in Orgs

Ticket:Assign within Queue

Ticket:Create

Ticket:Edit

Ticket:History (per Org)

Ticket:History:View

Ticket:Messaging

Ticket:Notes:Add

Ticket:Reports

Ticket:Statistics:View

Ticketing/Ticket:View

Customers

Help Desk

Other staff who need to create tickets and view tickets only

Ticketing - Operator Grants create view and edit permissions for ticketing

Ticket:Alignment

Ticket:All in Orgs

Ticket:Assign

Ticket:Change Severity

Ticket:Clipboard

Ticket:Create

Ticket:Edit

Ticket:History (per Org)

Ticket:History: View

Ticket:Inbox:Statistics

Ticket:Messaging

Ticket:Notes:Add

Ticket:Notes:Cloaked

Ticket:Notes:Cloaked:Edit

Ticket:Notes:Edit

Ticket:Reports

Ticket:Statistics:View

Ticket:View Logs

Ticket:View Watchers

Ticket:Watchers:Add/Rem

Ticketing/Ticket:View

Network Engineers

NOC Staff

Provisioning Staff

Support Engineers

Implementation Engineers

QA Analysts

Ticketing - Administration Grants create view and edit permissions for ticketing and allows a user to configure the ticketing system

Registry>

Registry>Ticketing>Custom States

Registry>Ticketing>Email Tickets

Registry>Ticketing>Escalations

Registry>Ticketing>Queues

Registry>Ticketing>Templates

Ticket:Access All

Ticket:Access All Queues

Ticket:Alignment

Ticket:All queue Members

Ticket:All in Orgs

Ticket:All in queues

Ticket:Assign

Ticket:Assign within Queue

Ticket:Change Severity

Ticket:Charge Back Services

Ticket:Clipboard

Ticket:Create

Ticket:Customize Forms

Ticket:Delete

Ticket:Edit

Ticket:Escalation:Add/Rem

Ticket:Escalation:Edit

Ticket:Events:Alignment

Ticket:History (per Org)

Ticket:History:View

Ticket:Inbox:Statistics

Ticket:Messaging

Ticket:Notes:Add

Ticket:Notes:Cloaked

Ticket:Notes:Cloaked Edit

Ticket:Notes:Edit

Ticket:Notes:Remove

Ticket:Queue:Edit

Ticket:Queue:View

Ticket:Reports

Ticket:Scheduler

Ticket:Statistics:View

Ticket:Templates:Edit/Add/Rem

Ticket:View Any

Ticket:View Logs

Ticket:View Watchers

Ticket:Watchers:Add/Rem

Ticketing/Ticket:View

Ticketing:States:Add/Rem

Ticketing:States:Edit

Provisioning Staff

Support Engineers

Implementation Engineers

QA Analysts

Creating an Access Key

You can create Access Keys on the Key/Hook Alignment Editor page.

To create an Access Key:

Caution: Due to security vulnerabilities, ScienceLogic recommends that customers who installed SL1 prior to 8.9.2 disable the Knowledge Base. For details, see the release notes for version 8.9.2 of SL1.

You can select multiple Access Hooks at once:

Editing an Access Key

To edit an Access Key:

Deleting Access Keys

"Delete Key" is the only option in the Select Action drop down list on the Access Keys page. Perform the following steps to delete Access Keys:

NOTE: You cannot delete an Access Key that is currently granted to a user account or user policy. Checkboxes will not be displayed for Access Keys that cannot be deleted.