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Creating a Tiered Service Offering

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This manual describes how a service provider might configure SL1 to offer their customers a managed service for the devices that are hosted by the provider or on a customer site. In this example, there are three initial configuration steps:

After performing the initial configuration, you can provision a new customer by:

Navigation tips for the SL1 user interface:

This section covers the following topics:

Levels of Service

In this example, customers will be offered three tiers of service:

Steps to Configure the Tiered Service

This manual describes the following steps for creating and offering the example service:

This manual describes how to provision devices manually. You could configure an automatic provisioning process using the ScienceLogic API.