Use the following menu options to navigate the SL1 user interface:
- To view a pop-out list of menu options, click the menu icon (
). - To view a page containing all of the menu options, click the Advanced menu icon (
).
Viewing the List of Access Hooks
The Access Hooks page (System > Manage > Access Hooks) displays a list of all Access Hooks in SL1. For each Access Hook, the page displays the following:
To sort the list of access hooks, click on a column heading. The list will be sorted by the column value, in ascending order. To sort by descending order, click the column heading again.
- Category. Functional category assigned to the Access Key.
-
ID. Alphabetic ID that describes the access hook. These IDs have a uniform format. The first part of the ID (up to the first underscore character) describes the functional area in SL1. For example "AST_" stands for Asset Management and "DASH" stands for dashboards. The remaining parts of the ID further describe the location in SL1 and the actions allowed with the Access Hook. For example "CRED_SNMP_ADDREM" means that the Access Hook affects credentials, specifically SNMP credentials, and allows the user to add and remove SNMP credentials.
- Name. Name of the Access Hook.
- # Aligned Keys. Number of Access Keys that the Access Hook is aligned to. Clicking on the padlock icon (
) displays the Access Key Alignment modal page, which displays the list of aligned Access Keys for this hook. - Description. Description of the Access Hook.
NOTE: By default, the cursor is placed in the first Filter-While-You-Type field. You can use the <Tab> key or your mouse to move your cursor through the fields.
Viewing the List of Access Keys
The Access Keys page (System > Manage > Access Keys) displays a list of all Access Keys that have been created. For each Access Key, the page displays the following:
To sort the list of Access Keys, click on a column heading. The list will be sorted by the column value, in ascending order. To sort by descending order, click the column heading again.
- Name. Name of the access key.
- Category. Functional category assigned to the key.
- # Aligned Users. Number of user accounts that have been granted this key.
- # Aligned Policies. Number of user policies that have been granted this key.
- Description. Description of the access key.
NOTE: By default, the cursor is placed in the first Filter-While-You-Type field. You can use the <Tab> key or your mouse to move your cursor through the fields.
Default Access Keys
SL1 includes default Access Keys to use with the most common user profiles and the most common tasks in SL1. These default Access Keys are intended as a starting point for administrators to develop a set of access keys that meet their needs. You can edit the default Access Keys; the default Access Keys excluding Grant All are not modified when a system is updated with the latest software. The Grant All key is always updated to include all Access Hooks excluding "Key Manager"
You can use the default Access Keys and user policies to assign groups of users the appropriate Access Keys. For details on user policies, see
You are not required to use the default access keys.
| Access Key | Description | Aligned Access Hooks | Useful For |
| Asset - View | Allows users to view asset records. |
Asset:View Registry>Assets>Manager Registry> |
Customers Help Desk Other staff who require view-only access to Asset Records |
| Asset - Administration | Allows users to create, edit, and delete asset records. |
Asset:Add Asset:Edit Asset:Remove Asset:View Registry>Assets>Manager Custom Select Objects:Asset Add/Edit/Delete Registry> |
Network Engineers System Administrators NOC Staff Provisioning Staff Support Engineers Implementation Engineers QA Analysts |
| Dashboard - Administration | Allows users to create, edit, and delete dashboards. |
Dash:Add/Rem Dash:Add/Rem Shared Dash:Edit Dash:Edit Shared Dash:Share Dash:View Dash:View Shared Dash:Widget:Add/Rem Dash:Widget:Edit |
Network Engineers System Administrators NOC Staff Provisioning Staff Support Engineers Implementation Engineers QA Analysts |
| Dashboard - View | Grants view access to shared dashboards |
Dash:View Dash:View Shared |
Customers Help Desk Other staff who require view-only access to Dashboards |
| Dashboard - Widget Developer | Grants create and edit permissions for dashboards and permission to create and edit widget definitions |
Dash:Add/Rem Dash:Edit Dash:Share Dash:View Dash:View Shared Dash:Widget:Add/Rem Dash:Widget:Edit System>Customize>Dashboard Widgets |
Content Developers |
|
Devices - Information View |
Grants view access to device configuration, performance data, and device events. |
Dev:Events Summary Dev:IF Graphs Dev:Performance Graphs Dev:View Profile Dev:View Summary Registry>Devices>Device Manager Registry> |
Customers Help Desk Other staff who require view-only access to Devices |
| Devices - Operator Access | Grants view access to all information associated with a device and allows a user to run device toolbox commands |
Dev:Collections Dev:Events Summary Dev:IF Graphs Dev:Interfaces Dev:Logs Dev:Monitors Dev:Notes Dev:Performance Graphs Dev:Process View Dev:Remove Dev:Schedule Dev:Thresholds Dev:Tickets Dev:Tools Dev:Tools:ARIN Whois Dev:Tools:ARP Lookup Dev:Tools:ARP Ping Dev:Tools:Deep Port Scan Dev:Tools:FTP Dev:Tools:Forward DIG Dev:Tools:Ping Tool Dev:Tools:Port Scan Dev:Tools:Reverse DIG Dev:Tools:SNMP Dump Dev:Tools:SNMP Walker Dev:Tools:SSH Dev:Tools:Secure Web Dev:Tools:Telnet Dev:Tools:Terminal Dev:Tools:Traceroute Dev:Tools:Web Dev:Tools:Web Policy Dev:Topology Dev:View Dev:View Details Dev:View Profile Dev:View Services Dev:View Summary Registry>Devices>Device Components Registry>Devices>Device Manager Registry>Devices>Hardware Registry>Devices>Processes Registry>Devices>Services Registry>Devices>Software Registry>Devices>Device Relationships |
Network Engineers NOC Staff |
| Devices - Administration | Grants view, edit, and delete permissions for devices, device groups, device templates, monitoring policies, and interfaces |
DevGroup:Add/Rem DevGroup:Edit DevGroup:View Registry>Devices>Groups Dev:Collections Dev:Edit Dev:Edit Class Dev:Events Summary Dev:IF Graphs Dev:Interfaces Dev:Logs Dev:Monitors Dev:Notes Dev:Performance Graphs Dev:Process View |
Provisioning Staff Support Engineers Implementation Engineers QA Analysts |
| Devices - Administration (continued) |
Dev:Redirects Dev:Remove Dev:Schedule Dev:Template:Add/Remove Dev:Template:Edit Dev:Template:View Dev:Thresholds Dev:Thresholds:Dynamic App Dev:Thresholds:Retention Dev:Tickets Dev:Tools Dev:Tools:ARIN Whois Dev:Tools:ARP Lookup Dev:Tools:ARP Ping Dev:Tools:Deep Port Scan Dev:Tools:FTP Dev:Tools:Forward DIG Dev:Tools:Ping Tool Dev:Tools:Port Scan Dev:Tools:Reverse DIG Dev:Tools:SNMP Dump Dev:Tools:SNMP Walker Dev:Tools:SSH Dev:Tools:Secure Web Dev:Tools:Telnet Dev:Tools:Terminal Dev:Tools:Traceroute Dev:Tools:Web Dev:Tools:Web Policy Dev:Topology Dev:View Dev:View Details Dev:View Profile Dev:View Services Dev:View Summary Registry>Devices>Device Components Registry>Devices>Device Manager Registry>Devices>Hardware Processes Registry>Devices> Registry>Devices>Services Registry>Devices>Software Registry>Devices>Templates Registry>Devices>Device Relationships Registry> Networks:Interfaces:Edit Networks:Interfaces:View Registry>Networks>Interfaces Monitor:Add/Rem Monitors:Edit Registry>Monitors>Domain Name Registry>Monitors>Email Round-Trip Registry>Monitors>SOAP-XML Registry>Monitors>SSL Certificates Registry>Monitors>System Processes Registry>Monitors>TCP-IP Ports Registry>Monitors>Web Content Registry>Monitors>Windows Services |
||
| Grant All | Grant all access rights that are allowable for Users (non-Administrators), excluding the ability to edit Access Keys |
All Key Hooks except Key Manager |
ScienceLogic Administrators |
| Basic User Privileges | Grants access to the finder and preferences tab |
Finder Preferences> Preferences>Account>Information Preferences>Account>Preferences Preferences>Account>Schedule |
All users |
| PowerPack Administration | Grants create edit and import permissions for PowerPacks |
PowerPack:Create PowerPack:Delete PowerPack:Edit PowerPack:Import System> System>Manage>PowerPacks |
Content Developers Provisioning Staff Implementation Engineers |
| Provisioning Access | Grants add, edit, and remove permissions for credentials and allows a user to run discovery sessions |
Cred:Basic:Add/Rem Cred:Basic:Edit Cred:DB:Add/Rem Cred:DB:Edit Cred:SNMP:Add/Rem Cred:SNMP:Edit Cred:SOAP:Add/Rem Cred:SOAP:Edit System>Manage>Credentials Discovery:Run System> System>Manage>Discovery |
Provisioning Staff Support Engineers Implementation Engineers QA Analysts |
| Admin Portal UI Access | Grants access to the ScienceLogic web interface |
Admin Portal Access |
All users |
| Events - View | Grants view and acknowledge access to events |
Event:Acknowledge Event:Kiosk Event:View (From Dev Properties) Event:View (From Org Page Events/Event:View |
Customers Help Desk Other staff who require view-only access to Events |
| Events - Advanced | Grants view acknowledge and clear access to events |
Event:Acknowledge Event:Clear Event:Kiosk Event:Reacknowledge Event:View (From Org Page Events/Event:View |
Network Engineers NOC Staff |
| IT Services - View | Grants view access to IT Services |
Registry> IT Service:View Registry>IT Services>IT Service Manager |
Customers Network Engineers System Administrators NOC Staff |
| IT Services - Administration | Grants add edit and remove permissions for IT Services and IT Service Dashboards |
Registry> IT Service Dashboard:Add/Rem IT Service Dashboard:Edit IT Service:Add/Rem IT Service:Edit IT Service:View Registry>IT Services>IT Service Dashboards Registry>IT Services>IT Service Manager |
Provisioning Staff Support Engineers Implementation Engineers QA Analysts |
| Org / User / Vendor - View | Grants view access to organizations, user accounts, external contacts, and vendors |
Org:Logs:view Org:Note:View Org:Print Report Org:View Org:View summary Registry>Accounts>Organizations Registry>Accounts>User Accounts Registry>Accounts>Vendors User:Print Report User:View Vendor:Notes Vendor View |
Customers Help Desk Other staff who require view-only access to Organizations, Users, and Vendors |
| Org / User / Vendor - Administration | Grants add, edit, and remove permissions for organizations, user accounts, external contacts, and vendors |
Custom Select Objects:Organization Add/Edit/Delete Custom Select Objects:User Account Add/Edit/Delete Org:AddRem Org:AltLocations:Edit Org:Edit Org:Logs:Clear Org:Logs:View Org:Notes:Add/Rem Org:Notes:Edit Org:Notes:View Org:Print Report Org:View Org:View Summary Registry>Accounts>Organization External Contact:Add/Rem External Contact:Edit External Contact:View External Contact:View (From Org Page) Registry>Accounts>External Contacts Registry>Accounts>User Accounts Registry>Accounts>Vendors User:Add/Rem User:Edit User:Edit (From Org Page) User:Print Report User:View Vendor:Add/Rem Vendor:Edit Vendor:Edit Notes Vendor:Notes Vendor:View |
Provisioning Staff Support Engineers Implementation Engineers QA Analysts |
| Org / User / Vendor - Operator | Grants view access to organizations, user accounts, external contacts, and vendors and the ability to add and edit organization and vendor notes |
Org:Logs:View Org:Notes:Add/Rem Org:Notes:Edit Org:Notes:View Org:Print Report Org:View Org:View Summary Registry>Accounts>Organization Registry>Accounts>User Accounts Registry>Accounts>Vendors User:Print Report User:View Vendor:Edit Notes Vendor:Notes Vendor:View |
ScienceLogic Administrators Network Engineers System Administrators NOC Staff |
| Reporting - Run Quick Reports | Grants permissions to run quick reports |
Reports> Reports>Create Report>Quick Report |
Customers Help Desk Other staff who require view-only access to Quick Reports |
| Reporting - Administration | Grants permissions to run and schedule reports as any user and view archived reports |
Reports:Jobs:Add/Rem Reports:Jobs:Edit Reports:Jobs:Run As Any User Reports:Jobs:Run As Org User Reports:Schedule Reports> Reports>Create Report>Archived Reports Reports>Create Report>Quick Report Reports>Create Report>Report Jobs |
Network Engineers NOC Staff Provisioning Staff Support Engineers Implementation Engineers QA Analysts |
| Reporting - Developer | Grants edit permissions for report definitions |
Reports> Reports>Management>Input Forms Reports>Management>Report Manager Reports>Management>Report Output Media Reports>Management>Report Output Styles Reports>Management>Report Output Templates |
Content Developers Report Developers |
| Ticketing - End User | Grants basic view and create permissions for tickets and allows a user to add notes to a ticket |
Ticket:All in Orgs Ticket:Assign within Queue Ticket:Create Ticket:Edit Ticket:History (per Org) Ticket:History:View Ticket:Messaging Ticket:Notes:Add Ticket:Reports Ticket:Statistics:View Ticketing/Ticket:View |
Customers Help Desk Other staff who need to create tickets and view tickets only |
| Ticketing - Operator | Grants create view and edit permissions for ticketing |
Ticket:Alignment Ticket:All in Orgs Ticket:Assign Ticket:Change Severity Ticket:Create Ticket:Edit Ticket:History (per Org) Ticket:History: View Ticket:Messaging Ticket:Notes:Add Ticket:Notes:Cloaked Ticket:Notes:Cloaked:Edit Ticket:Notes:Edit Ticket:Reports Ticket:Statistics:View Ticket:View Logs Ticket:View Watchers Ticket:Watchers:Add/Rem Ticketing/Ticket:View |
Network Engineers NOC Staff Provisioning Staff Support Engineers Implementation Engineers QA Analysts |
| Ticketing - Administration | Grants create view and edit permissions for ticketing and allows a user to configure the ticketing system |
Registry> Registry>Ticketing>Custom States Registry>Ticketing>Email Tickets Registry>Ticketing>Escalations Registry>Ticketing>Queues Registry>Ticketing>Templates Ticket:Access All Ticket:Access All Queues Ticket:Alignment Ticket:All queue Members Ticket:All in Orgs Ticket:All in queues Ticket:Assign Ticket:Assign within Queue Ticket:Change Severity Ticket:Charge Back Services Ticket:Create Ticket:Customize Forms Ticket:Delete Ticket:Edit Ticket:Escalation:Add/Rem Ticket:Escalation:Edit Ticket:Events:Alignment Ticket:History (per Org) Ticket:History:View Ticket:Messaging Ticket:Notes:Add Ticket:Notes:Cloaked Ticket:Notes:Cloaked Edit Ticket:Notes:Edit Ticket:Notes:Remove Ticket:Queue:Edit Ticket:Queue:View Ticket:Reports Ticket:Scheduler Ticket:Statistics:View Ticket:Templates:Edit/Add/Rem Ticket:View Any Ticket:View Logs Ticket:View Watchers Ticket:Watchers:Add/Rem Ticketing/Ticket:View Ticketing:States:Add/Rem Ticketing:States:Edit |
Provisioning Staff Support Engineers Implementation Engineers QA Analysts |
You can create Access Keys on the Key/Hook Alignment Editor page.
To create an Access Key:
- To navigate to the Access Hooks page, go to System > Manage > Access Keys.
- Click the button. The Key/Hook Alignment Editor page appears.
- Supply a value in each of the following fields in the Key/Hook Alignment Editor page:
- Name. Enter a name in the Name field. This name will be used anywhere a list of Access Keys is displayed.
- Key Category. Select a category from the Key Category drop down list. Categories are included to help you organize your access keys. Lists of Access Keys are always displayed grouped by category. In addition, Access Keys must be in certain Categories if they will be used to control access to Dashboards, Knowledge Base Articles or Device Groups. For more information, see the Using Access Keys with User Generated Content section.
Caution: Due to security vulnerabilities, ScienceLogic recommends that customers who installed SL1 prior to 8.9.2 disable the Knowledge Base. For details, see the release notes for version 8.9.2 of SL1.
- Key Description. Enter a description in the Key Description field. The description is displayed on the Access Keys page, and is included to help you organize your Access Keys. The description is also displayed when the mouse is hovered over the Access Key on the Account Permissions and User Policy Properties Editor pages. The description is optional.
- Select Access Hooks to align with the Access Key using the list of Unaligned Access Hooks and Aligned Access Hooks and arrow buttons (, ). Initially, all Access Hooks will be in the list of Unaligned Access Hooks.
- To assign an Access Hook to the current Access Key:
- Highlight one or more Access Hooks in the Unaligned list.
- Highlight one or more Access Hooks in the Unaligned list.
- To move Access Hooks from the current Access Key:
- Highlight one or more Access Hooks in the Aligned select list.
- Click the arrow button that points left ().
You can select multiple Access Hooks at once:
- To select a range of Access Hooks, click on the first Access Hook, then click on the last Access Hook while holding down the <Shift> key on your keyboard. The Access Hooks you clicked on and all the Access Hooks between them in the list will be selected.
- To select several Access Hooks, hold down the CTRL key on your keyboard while clicking on them. Mac users should hold down the Command key instead of the CTRL key.
- To select every Access Hook in a category, click on the red category name.
- Click . The message "Save Completed" will be displayed at the top of the screen.
- If you click the button again, any changes made will be applied to the same Access Key. Click the button if you want to create another Access Key.
Editing an Access Key
To edit an Access Key:
- Navigate to the Access Keys page (System > Manage > Access Keys).
- Find the Access Key you want to edit. Click the Key Editor icon (
) for that Access Key. Alternately, if you are already in the Key/Hook Alignment Editor page, you can select an Access Key to edit from the list of Access Keys displayed on the left side of the page. - When you select an Access Key to edit, all the fields in the Key/Hook Alignment Editor page are populated with the current data for the Access Key. You can make changes to the values in one or more fields.
- After making changes, click the button to save your changes.
- To save your changes as a new Access Key, enter a new value in the Name field and select the button.
- Clicking the button will reload the fields with the last saved data for the Access Key, without saving any changes from this editing session.
Deleting Access Keys
"Delete Key" is the only option in the Select Action drop down list on the Access Keys page. Perform the following steps to delete Access Keys:
- On the Access Keys page, click the checkbox (
) for each Access Key to be deleted. - In the Select Action drop down list, select Delete Key.
- Click the button.
NOTE: You cannot delete an Access Key that is currently granted to a user account or user policy. Checkboxes will not be displayed for Access Keys that cannot be deleted.