SL1 uses SKUs to track the products and services that are associated with the devices, organizations, interfaces, and assets in the system.
In this example, a product SKU is created for each type of device for each level of service. For example, this example includes a product SKU for "Gold Level Apache/Linux Server Monitoring". When a new customer is provisioned, the product SKUs for the services that they subscribed to are manually aligned with that customer's organization record.
Use the following menu options to navigate the SL1 user interface:
- To view a pop-out list of menu options, click the menu icon (
). - To view a page containing all of the menu options, click the Advanced menu icon (
).
Creating a Product SKU
To create a product SKU for this example, perform the following steps:
-
Go to the Product Catalog page (Registry > Service Provider Utilities > Product Catalog or Registry > Business Services > Product Catalog in the Classic user interface).
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Click in the top right of the page. The Add Product page appears:
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In the Add Product page, enter values in the following fields. See the Example Product SKU Definitions for section for a list of example values:
- Product Name. Name of the product. For example, "Bronze Level Apache Web Server Monitoring".
- SKU Identifier. A numeric identifier for the product based on your business requirements and processes.
- Product Class. Description of the type of product. System administrators can click the plus icon or use the Select Objects Editor page (System > Customize > Select Objects) to customize the list of possible choices in this field.
- Addendum/Description. Additional identification for the SKU. Can be up to 24 characters in length.
- For Entity Type. The element for which you are creating a product. In this example, product SKUs are associated with customer organizations. Select Organization in this field.
- Click to save the new product SKU.
- Optionally, you can track the cost for each service by entering values in the following fields and then click again:
- Non-Recurring Cost. Any initial, non-recurring cost associated with the product. Can be up to 12 characters in length.
- Monthly Recurring Cost. Monthly recurring cost associated with the product.
Example Product SKU Definitions
The following table lists example values for product SKUs that match the device templates described in Configuring Device Templates:
| Product Name | Product Class | SKU Identifier | Addendum/Description |
| Bronze-Level Monitoring | Managed Network Management Services | BRNZ-ALL | Bronze: All Devices |
| Silver-Level Net-SNMP Monitoring | Managed Network Management Services | SILV-NETSNMP | Silver: Net-SNMP |
| Gold-Level Apache/Net-SNMP Monitoring | Managed Network Management Services | GOLD-APACHE | Gold: Apache/Net-SNMP |