Creating a Graphical Overview for Asset Records

You can generate a graphical overview for asset records in the Asset Dashboard page. You can view reports on assets grouped by manufacturer, function, or location. The Asset Dashboard page is located at Reports > Leaderboards > Assets.

Selecting an Asset Report to View

In the Asset Dashboard page, you can view two different graphs and also define the start date for each graph. To select a graph to view and define its start date:

Go to the Asset Dashboard page (Reports > Leaderboards > Assets).
In the Asset Dashboard page, select one of the following options from the Select Graph drop-down list in the upper right of the page:

by manufacturer. Displays the Managed Assets by Manufacturer report, where the assets are grouped by manufacturer. For each asset, the manufacturer is retrieved from the Make field in the Asset Properties page.
by location. Displays the Managed Assets by Location report, where the assets are grouped by Facility/Data Center. For each asset, the location is retrieved from the Facility/Data Center field in the Asset Properties page.

Managed Assets by Manufacturer

This graph displays distribution of assets by manufacturer. For each asset, the manufacturer is retrieved from the Make field in the Asset Properties page.

The y-axis displays the number of assets.
The x-axis displays the manufacturer.
Mousing over a point on the graph displays the number of assets for that manufacturer.

Managed Assets by Location

The pie graph displays the distribution of assets by location. For each asset, the location is retrieved from the Facility/Data Center field in the Asset Properties page.

Each slice has a unique color and represents a specific location.
Each slice is labeled with its percentage of total devices at all locations.
The legend to the left maps the slice color to location and lists the number of assets at each location.

Creating a Report for All Asset Records

From the Asset Manager page you can generate a single report that contains information about multiple or all asset records. The Asset Manager page is located at Registry > Assets > Asset Manager.

To generate a report on multiple or all asset records:

Navigate to the Asset Manager page (Registry > Assets > Asset Manager) .
To include only certain assets in the report, use the "search as you type" fields at the top of each column. You can filter the list by one or more column headings.
Click the Report button The Export current view as a report modal page appears.
Select the format in which SL1 will generate the report. Your choices are:

Adobe Acrobat document ( .pdf)
Web page (.html)
Excel spreadsheet (.xlsx)
OpenDocument Spreadsheet (.ods)
Comma-separated values (.csv)

Click Generate. The report will contain all the information displayed in the Asset Report page. You can view the report now or save it for later viewing.

The report displays the following information from each asset record:

Organization
Device
IP Address
MAC Address
Make
Model
Serial
Asset Tag
Type
Function
Asset Owner
Service Status
Host ID / SID
Operating System
OS System Name
DNS Hostname
DNS Domain Name
Installed Memory
CPU Count
CPU Type / Make
BIOS / EPROM
Disk Array Size
Disk Count
Disk Size

Creating a Report for a Single Asset Record

You can view a customizable report for a single asset record. You can specify the asset record to create the report about, the information to include in the report, and the format of the generated report.

To generate a report for a single asset record:

Navigate to the Asset Manager page (Registry > Assets > Asset Manager).
In the Asset Manager page, find the asset record for which you want to generate a report. Click its printer icon (). The Report Creator modal page appears.
Select from the following list of formats in which the report can be generated:

Create Report as HTML Document
Create Report as PDF Document
Create Report as MS Word Document
Create Report as MS Excel Document
CSV - Comma Separated Values

Select one of the following to specify the information to include in the report:

Full Report. Displays all the information from all of the pages in the asset record.

Partial. Displays all of the information in the Asset Properties page and some information from the Asset Maintenance & Service page and the Asset Configuration page.
Minimal. Displays a subset of information from the Asset Properties page.
Notes. Displays only the notes from the Asset Notes & Attachments page.
Hardware. Displays all of the information from the Asset Components page and some information from the Asset Configuration page.
Network. Displays all of the information from the Asset IP Networks page and some information from the Asset Configuration page.
Support. Displays all of the information in the Asset Properties page and some information from the Asset Maintenance & Service page.
Software. Displays all of the information from the Asset Licenses page and displays minimal information from the Asset Properties page.
Legacy. Displays a legacy asset report.

When you select the information to include in the report, SL1 will generate the report. You can immediately view the report or save it to a file for later viewing.

Creating a Ticket About an Asset Record

A ticket is a request for work. This request can be in response to a problem that needs to be fixed, for routine maintenance, or for any type of work required by your enterprise.

Tickets can be created manually or from events. Users can create a ticket from any place in SL1 where they can click the ticket icon, which comes in the form of a life ring ().

Creating a New Ticket

To create a ticket for an asset record:

Navigate to the Asset Manager page (Registry > Assets > Asset Manager).
In the Asset Manager page, select the asset for which you want to create a ticket.
Click the life ring icon ().
The Ticket Editor page appears. In the Ticket Editor page, some of the fields will be automatically populated with information about the asset. You can create a new ticket from this page.
Click the Save button to save the new ticket.