Overview

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The Product Catalog page allows you to view a list of existing product SKUs. From this page, you can also define and edit product SKUs.

Product SKUs can be associated with organizations, devices, assets, or interfaces. Product SKUs allow you to track and bill customers for products and services rendered.

When you associate a product with an organization, device, asset, or interface, that product/element pair appears in the Product Subscription Manager page.

Use the following menu options to navigate the SL1 user interface:

  • To view a pop-out list of menu options, click the menu icon ().
  • To view a page containing all of the menu options, click the Advanced menu icon ().

Viewing and Filtering the List of Product SKUs

The Product Catalog page (Registry > Service Provider Utilities > Product Catalog) displays a list of existing product SKUs. From the Product Catalog page you can view and manage existing product SKUs. To view a list of existing product SKUs:

You can sort the list of product SKUs by column. To sort by ascending column value, click on a column heading. To sort by descending column value, click on the same column heading a second time. The Edit Date column sorts by descending order on the first click; to sort by ascending order, click the column heading again.

  1. Go to the Product Catalog page (Registry > Service Provider Utilities > Product Catalog).
  2. The Product Catalog page displays the following about each product:
  • Product Name. Name of the product. Can be up to 64 characters in length.
  • Product Class. Description of the product. Administrators can use the Select Objects Editor page (System > Customize > Select Objects) to customize the list of possible choices in this field.
  • SKU Identifier. User-defined, numeric ID for the product. Can be up to 24 characters in length.
  • Type. The element for which you are creating a product. Choices are:
  • Organization
  • Device
  • Asset
  • Interface
  • NRC. Any initial, non-recurring cost associated with the product. If you selected any entry other than Interface in the For Entity Type field, this field is populated. Can be up to 12 characters in length.
  • MRC. Monthly recurring cost associated with the product. If you selected any entry other than Interface in the For Entity Type field, this field is populated. Can be up to 12 characters in length.
  • Edit User. User who created or last edited the product definition.
  • Edit Date. Date and time the product definition was created or last edited.

Filtering the List of Products

The Product Catalog page includes eight filters, in the top row in the list of products. You can specify one or more parameters to filter the display of products. Only products that meet all the filter criteria will be displayed in the Product Catalog page.

You can filter by one or more of the following parameters. The list of products is dynamically updated as you select each filter.

  • For each filter except Edit Date, you must enter text to match against. SL1 will search for products that match the text, including partial matches. Text matches are not case sensitive. You can use the following special characters in each filter:
  • , (comma). Specifies an "or" operation. For example:

"dell, micro" would match all values that contain the string "dell" OR the string "micro".

  • & (ampersand). Specifies an "and" operation. For example:

"dell & micro" would match all values that contain the string "dell" AND the string "micro".

  • ! (exclamation mark). Specifies a "not" operation. For example:

"!dell" would match all values that do not contain the string "dell".

  • Product Name. You can enter text to match, including special characters (comma, ampersand, and exclamation mark), and the Product Catalog page will display only products that have a matching name.
  • Product Class. You can enter text to match, including special characters (comma, ampersand, and exclamation mark), and the Product Catalog page will display only products that are associated with a matching product class.
  • SKU Identifier. You can enter text to match, including special characters (comma, ampersand, and exclamation mark), and the Product Catalog page will display only products that have a matching SKU ID.
  • Type. You can enter text to match, including special characters (comma, ampersand, and exclamation mark), and the Product Catalog page will display only products that have a matching element type.
  • NRC. You can enter text to match, including special characters (comma, ampersand, and exclamation mark), and the Product Catalog page will display only products that have a matching non-recurring cost.
  • MRC. You can enter text to match, including special characters (comma, ampersand, and exclamation mark), and the Product Catalog page will display only products that have a matching monthly recurring cost.
  • Edit User. You can enter text to match, including special characters (comma, ampersand, and exclamation mark), and the Product Catalog page will display only products that have a matching username associated with the creation or last edit of the Product SKU.

  • Edit Date. You can select from a list of time periods. The Product Catalog page will display only products that have been created or edited within that time period. Choices are:
  • All. Display all products that match the other filters.
  • Last Minute. Display only products that have been created within the last minute.
  • Last Hour. Display only products that have been created within the last hour.
  • Last Day. Display only products that have been created within the last day.
  • Last Week. Display only products that have been created within the last week.
  • Last Month. Display only products that have been created within the last month.
  • Last Year. Display only products that have been created within the last year.

Creating a New Product SKU

You can create new product SKU from the Product Catalog page. To create a new product SKU:

  1. Go to the Product Catalog page (Registry > Service Provider Utilities > Product Catalog).
  2. In the Product Catalog page, click the Create button.
  3. In the Add Product page, enter values in the following fields:
  • Product Name. Name of the product.
  • SKU Identifier. User-defined numeric identifier for the product.
  • Product Class. The type of service the product represents. SL1 administrators can use the Select Objects Editor page (System > Customize > Select Objects) to customize the list of possible choices in this field.
  • Addendum/Description. Additional identification for the SKU. Can be up to 24 characters in length.
  • Non-Recurring Cost. Any initial, non-recurring cost associated with the product. If you selected any entry other than Interface in the For Entity Type field, this field appears after the product definition has been saved. Can be up to 12 characters in length.
  • Monthly Recurring Cost. Monthly recurring cost associated with the product. If you selected any entry other than Interface in the For Entity Type field, this field appears. Can be up to 12 characters in length.
  • For Entity Type. The element for which you are creating a product. Choices are:
  • Organization. The product will appear in the Product Catalog modal page for organizations, where users can associate the product with an organization.
  • Device. The product will appear in the Product Catalog modal page for devices, where users can associate the product with a device.
  • Asset. The product will appear in the Product Catalog modal page for assets, where users can associate the product with an asset
  • Interface. The product will appear in the Bandwidth Billing Editor modal page, where users can associated the product with a bandwidth billing policy.
  • Interface Service Type. If you selected Interface in the For Entity Type field, this field appears. This field defines the basis for bandwidth billing. The choices are:
  • Mega = 1000000: Percentile: In & Out. Customer is billed for total inbound and outbound bandwidth for all applicable interfaces. Billing is at the specified percentile point. A Megabyte will be measured as 1000000 (one million) bytes.
  • Mega = 1000000: Percentile: Inbound. Customer is billed for the total inbound bandwidth for all applicable interfaces. Billing is at the specified percentile point. A Megabyte will be measured as 1000000 (one million) bytes.
  • Mega = 1000000: Percentile: Outbound. Customer is billed for the total outbound bandwidth for all applicable interfaces. Billing is at the specified percentile point. A Megabyte will be measured as 1000000 (one million) bytes.
  • Mega = 1000000: Percentile: Highest Poll. Customer is billed for either the total inbound or total outbound , whichever is highest, for each applicable interfaces. Billing is at the specified percentile point. A Megabyte will be measured as 1000000 (one million) bytes.
  • Mega = 1000000: Committed Transfer: Gigabyte. Customer is billed for the total inbound and outbound bytes transferred for the entire billing period. A Megabyte will be measured as 1000000 (one million) bytes.
  • Mega = 1048576: Percentile: Base 10: In & Out. Customer is billed for total inbound and outbound bandwidth for all applicable interfaces. Billing is at the specified percentile point. A Megabyte will be measured as 1,048,576 bytes.
  • Mega = 1048576: Percentile: Base 10: Inbound. Customer is billed for the total inbound bandwidth for all applicable interfaces. Billing is at the specified percentile point. A Megabyte will be measured as 1,048,576 bytes.
  • Mega = 1048576: Percentile: Base 10: Outbound. Customer is billed for the total outbound bandwidth for all applicable interfaces. Billing is at the specified percentile point. A Megabyte will be measured as 1,048,576 bytes.
  • Mega = 1048576: Percentile: Base 10: Highest Poll. Customer is billed for either the total inbound or total outbound, whichever is highest, for each applicable interfaces. Billing is at the specified percentile point. A Megabyte will be measured as 1,048,576 bytes.
  • Mega = 1048576: Committed Transfer: Gigabyte. Customer is billed for the total inbound and outbound bytes transferred for the entire billing period. A Megabyte will be measured as 1,048,576 bytes.
  • Interface Percentile Rate. If you selected Interface in the For Entity Type field, this field appears. Highest reading for which the customer will be billed. For example, if a customer is billed with a 95 percentile, all the bandwidth readings for the billing period are sorted, and the top 5% of bandwidth readings are dropped. The customer is then charged for the remaining 95% of bandwidth readings. If you selected Committed Transfer: Gigabyte in the Interface Service Type fiend, select Disabled.
  1. Click the Save button to save the new product SKU.

For an example of how to create a product SKU for a bandwidth billing policy, see the Bandwidth Billing section.

Editing an Existing Product Definition

You can edit an existing product SKU from the Product Catalog page. To edit an existing product SKU:

  1. Go to the Product Catalog page (Registry > Service Provider Utilities > Product Catalog).
  2. Find the product SKU you want to edit. Click its wrench icon ().
  3. In the Add Product page, you can edit the value of any of the fields described in the Creating a Product Definition section.
  4. Click the Save button to save your changes. If you are creating a new product SKU based on an existing definition, click the Save As button, making sure you supply a new name for the product SKU.

Deleting One or More Product SKUs

You can delete one or more product SKUs from the Product Catalog page. To delete product SKUs:

  1. Go to the Product Catalog page (Registry > Service Provider Utilities > Product Catalog).
  2. In the Product Catalog page, find the product SKUs you want to delete. Select their checkboxes () to the right of the page.
  3. In the Select Action drop-down field (in the lower right), choose DELETE Selected Assets.
  4. Click the Go button.
  5. The selected product definitions will be deleted.

Associating a Product SKU with a Device

SL1 allows you to align a product SKU with a device. You can also view active product subscriptions associated with the device, view available products that can be associated with a device, and can disassociate a product SKU from a device.

To associate a product SKU with a device:

  1. Go to the Device Manager page (Devices > Device Manager).
  2. Find the device you want to associate with a product SKU. Click its wrench () icon.
  3. In the Device Administration panel, click any tab.
  4. Click the Actions menu and choose Product Catalog.
  5. The Product Catalog modal page appears, where you can perform the following actions.

To associate a product SKU with a device:

  1. In the Available Products pane, select one or more product SKUs.
  2. Click the Save button.
  3. The product SKU(s) will now appear in the Active Product Subscriptions pane.
  4. In the Active Product Subscriptions pane, you can increase (or decrease) the number of subscriptions to the product by manually entering a number. By default, the number "1" (one) appears in the number field.

To disassociate a product SKU from a device:

  1. In the Active Product Subscriptions pane, select one or more product SKUs.
  2. Click the Save button.
  3. The product SKU(s) will now appear in the Available Products pane and will no longer be associated with the device.

You can also edit a product subscription from the Product Subscription Manager page. To learn more about the Product Subscription Manager page, see Product Subscriptions.

Associating a Product SKU with an Organization

In addition to associating a product SKU with a device, you can also associate a product SKU with an organization. This functionality is similar to associating a product SKU with a device: You can view current associated product SKUs, view available product SKUs, and disassociate product SKUs from an organization.

To associate a product SKU with an organization:

  1. Go to the page ().
  2. In the page, find the organization you want to associate with a product SKU. Click its wrench icon ().
  3. The Organizational Summary Page appears. In the Actions menu in the upper right of the page, select Product Catalog.
  4. The Product Catalog modal page appears, where you can perform the following actions.

To associate a product SKU with an organization:

  1. In the Available Products pane, select one or more product SKUs.
  2. Click the Save button.
  3. The product SKU(s) will now appear in the Active Product Subscriptions pane.
  4. In the Active Product Subscriptions pane, you can increase (or decrease) the number of subscriptions to the product by manually entering a number. By default, the number "1" (one) appears in the number field.

To disassociate a product SKU from an organization:

  1. In the Active Product Subscriptions pane, select one or more product SKUs.
  2. Click the Save button.
  3. The product SKU(s) will now appear in the Available Products pane and will no longer be associated with the organization.

You can also edit a product subscription from the Product Subscription Manager page. To learn more about the Product Subscription Manager page, see Product Subscriptions.

Associating a Product SKU with an Asset

SL1 allows you to associate a product SKU with an asset. You can also view active product SKUs associated with the asset, view available products that can be associated with an asset, view available products that can be associated with an asset, and can disassociate a product SKU from an asset.

To associate a product SKU with an asset:

  1. Go to the Asset Manager page (Registry > Assets > Asset Manager).
  2. Find the asset you want to associate with a product SKU. Click its wrench icon ().
  3. The Asset Properties page appears. In the Actions menu in the upper right of the page, select Product Catalog.

  1. The Product Catalog modal page appears, where you can perform the following actions.

To associate a product SKU with an asset:

  1. In the Available Products pane, select one or more product SKUs.
  2. Click the Save button.
  3. The product SKU(s) will now appear in the Active Product Subscriptions pane.
  4. In the Active Product Subscriptions pane, you can increase (or decrease) the number of subscriptions to the product by manually entering a number. By default, the number "1" (one) appears in the number field.

To disassociate a product SKU from an asset:

  1. In the Active Product Subscriptions pane, select one or more product SKUs.
  2. Click the Save button.
  3. The product SKU(s) will now appear in the Available Products pane and will no longer be associated with the asset.

You can also edit a product subscription from the Product Subscription Manager page. To learn more about the Product Subscription Manager page, see Product Subscriptions.