Service Provider Utilities (formerly Business Services)

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SL1 provides multiple types of services and policies that allow you to manage the business aspects of monitoring and managing a network. These services and policies are:

  • Bandwidth Billing Policies. Determines how an organization will be charged for bandwidth usage.

  • Distribution Lists. A list of users, external contacts, and/or vendors to whom you want to send an email message from SL1.
  • Product Catalogs. A list of product SKUs that allow you to track and bill customers for products and services rendered.
  • Product Subscriptions. A list of products that have been assigned to an organization, device, interface, or asset record.
  • Service Notifiers. Allows you to send a message from SL1 to distribution lists, selected users, external accounts, and vendors.
  • Service Usage Policies. Allows you to define and view composite reports based on collected information from multiple devices.

While the Service Provider Utilities were called "Business Services" in the Classic user interface of SL1, these utilities are not connected to the new Business Services on the Business Services page of the new user interface. For more information, see Monitoring Business Services.