Introduction to the Restorepoint SyncPack

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This section describes how you can use the "Restorepoint" SyncPack to automatically add SL1 devices to Restorepoint when those devices are discovered in SL1 and collect backup events from Restorepoint. The integration is unidirectional, from SL1 to Restorepoint.

This version of the SyncPack has been tested to sync up to 1,000 new devices at a time.

The label "SyncPack" is used in place of "SyncPack" in the PowerFlow user interface.

The following video explains how to integrate SL1 with Restorepoint:

For more information about integrating SL1 with Restorepoint, watch the video.

PowerFlow Applications Included in the SyncPack

This section lists the contents of the "Restorepoint" SyncPack.

PowerFlow Applications

  • Restorepoint: Change detection for backed up devices. This application queries the Restorepoint API to determine whether there was a change between the last two backups.
  • Restorepoint: Get a list of devices not present in SL1. This application checks for devices missing from SL1.
  • Restorepoint: Get List of Credentials from SL1. This application queries SL1 for existing credentials and matches them against credentials in Restorepoint. If there is a change to the credential in SL1 and the credential exists in Restorepoint, the credential is updated with the new information.
  • Restorepoint: Get the List of Logs from Restorepoint. This application queries the Restorepoint API to collect backup success and failure logs from Restorepoint to generate events in SL1.
  • Restorepoint: Onboard Device. This application adds new devices and the associated elements to Restorepoint, including the domain and credential. The application gets details about how the device will be configured in Restorepoint, including the assigned agent and device type, from a mapping in the aligned configuration object.
  • Restorepoint: Sync Devices. This application creates the Restorepoint custom attribute for the device and gets devices in the "Restorepoint" device group in SL1 and syncs them to Restorepoint by triggering the "Restorepoint: Onboard Device" application.
  • Restorepoint: Update Event info in SL1. This application populates SL1 events with log and backup information that is collected from Restorepoint.

For more information about how to configure these applications, see Configuring the Restorepoint Applications.

Configuration Object

  • Restorepoint Base Config. This configuration object can be used as a template after the SyncPack is installed on the PowerFlow system. The configuration object includes the following:
  • Details for connecting to the SL1 API, including the URL, username, and password.
  • Details for connecting to the Restorepoint API, including the URL, username, and password.
  • Details for connecting to the SL1 database, including the URL, username, and password.
  • A mapping between SL1 Device Class GUIDs and Restorepoint device types.
  • A default value for Restorepoint device types.
  • Mapping between SL1 collector appliance IDs and Restorepoint agents.
  • A default backup schedule for all new devices added to Restorepoint.
  • An option to add a custom link configuration to SL1, a user access URL, a timestamp, and the option to allow device change detection.

Steps

The following steps are included in this SyncPack:

  • Create Restorepoint Credential
  • Restorepoint: Create Device
  • Create Restorepoint Domain
  • Determine the change in Restorepoint Logs
  • Get backup data from RP
  • Insert data in SL1 database
  • Get device id from SL1
  • Get Devices from SL1
  • Transfer Data
  • Select Device ID from SL1
  • Get Logs from Restorepoint and save in PF cache
  • Optional QueryGQL Call RP
  • Select Custom Link
  • Select devices from SL1
  • Update Device Event Info
  • Filter List of Credentials
  • Get List of Basic/Snippet Credentials from SL1
  • Get List of Credentials from Restorepoint
  • Get List of SSH Credentials from SL1
  • Save Edit Date to Cache

Prerequisites for this SyncPack

The following table lists the port access required by PowerFlow and this SyncPack:

Source IP PowerFlow Destination PowerFlow Source Port Destination Port Requirement
PowerFlow SL1 API Any TCP 443 SL1 API Access
PowerFlow Restorepoint API Any TCP 443 Restorepoint API Access
PowerFlow SL1 Database Any TCP 7706 SL1 Database Access

Installing the SyncPack

A SyncPack file has the .whl file extension type. You can download the SyncPack file from the ScienceLogic Support site.

If you are upgrading to this version of the SyncPack from a previous version, make a note of any settings you made on the Configuration pane of the various integration applications in this SyncPack, as these settings are not retained when you upgrade.

Downloading the SyncPack

If you are installing or upgrading to the latest version of this SyncPack in an offline deployment, see Installing or Upgrading in an Offline Environment to ensure you install any external dependencies.

To locate and download the SyncPack:

  1. Go to the ScienceLogic Support Site at https://support.sciencelogic.com/s/.
  2. Click the Product Downloads tab and select PowerPacks.
  3. In the Search PowerPacks field, search for the SyncPack and select it from the search results. The Release Version page appears.
  4. On the Files tab, click the down arrow next to the SyncPack version that you want to install, and select Show File Details. The Release File Details page appears.
  5. Click the Download File button to download the .zip file containing the SyncPack.

After you download the SyncPack, you can import it to your PowerFlow system using the PowerFlow user interface.

Importing the SyncPack

To import a SyncPack in the PowerFlow user interface:

  1. On the SyncPacks page () of the PowerFlow user interface, click Import SyncPack. The Import SyncPack page appears.
  2. Click Browse and select the .whl file for the SyncPack you want to install. You can also drag and drop a .whl file to the Import SyncPack page.
  3. Click Import. PowerFlow registers and uploads the SyncPack. The SyncPack is added to the SyncPacks page.
  4. You will need to activate and install the SyncPack in PowerFlow. For more information, see Activating and Installing a SyncPack.

You cannot edit the content package in a SyncPack published by ScienceLogic. You must make a copy of a ScienceLogic SyncPack and save your changes to the new SyncPack to prevent overwriting any information in the original SyncPack when upgrading.

Installing the SyncPack

To activate and install a SyncPack in the PowerFlow user interface:

  1. On the SyncPacks page of the PowerFlow user interface, click the Actions button () for the SyncPack you want to install and select Activate & Install. The Activate & Install SyncPack modal appears.

    If you try to activate and install a SyncPack that is already activated and installed, you can choose to "force" installation across all the nodes in the PowerFlow system.

    If you do not see the PowerPack that you want to install, click the Filter icon () on the SyncPacks page and select Toggle Inactive SyncPacks to see a list of the imported PowerPacks.

  1. Click Yes to confirm the activation and installation. When the SyncPack is activated, the SyncPacks page displays a green check mark icon () for that SyncPack. If the activation or installation failed, then a red exclamation mark icon () appears.
  2. For more information about the activation and installation process, click the check mark icon () or the exclamation mark icon () in the Activated column for that SyncPack. For a successful installation, the "Activate & Install SyncPack" application appears, and you can view the Step Log for the steps. For a failed installation, the Error Logs window appears.
  3. If you have other versions of the same SyncPack on your PowerFlow system, you can click the Actions button () for that SyncPack and select Change active version to activate a different version other than the version that is currently running.

Installing and Configuring the Restorepoint PowerPack

The following topics describe how to install and configure the Restorepoint PowerPack and the Restorepoint SyncPack.

Installing the PowerPack

The Restorepoint PowerPack includes the following tools, which you will use with the  Restorepoint  SyncPack:

  • The "Restorepoint Connectivity" Dynamic Application, which tests SSH connectivity and indicates devices to be onboarded in Restorepoint.
  • Event Policies for Restorepoint.
  • A Device Class for Restorepoint devices.
  • A Device Group called "Restorepoint Devices", which includes a dynamic rule that matches devices with aligned Dynamic Applications, including the "Restorepoint Connectivity" Dynamic Application.
  • The Restorepoint MIB is available in your Restorepoint system. The MIB must be loaded before you can use the PowerPack. For more information, see Downloading and Compiling the Restorepoint MIB Files.

To install the Restorepoint PowerPack:

  1. Download the latest version of the PowerPack from the ScienceLogic Support Site to a local computer.
  2. In SL1, log in and go to the PowerPack Manager page (System > Manage > PowerPacks).
  3. Click Actions and select Import PowerPack.
  4. Click Browse and navigate to the PowerPack file from step 1.

  1. Select the PowerPack file and click Import. The PowerPack Installer modal page displays a list of the PowerPack contents.
  2. Click Install. After the installation is complete, the PowerPack appears on the PowerPack Manager page.

Downloading and Compiling the Restorepoint MIB Files

After installing the Restorepoint PowerPack, you will need to download the following MIB files from Restorepoint and compile the MIB files in SL1:

  • RESTOREPOINT-APPLIANCE-MIB.txt
  • RESTOREPOINT-MIB.txt

You can access the Restorepoint MIB files from your Restorepoint system.

To download the MIB files in Restorepoint:

  1. In your Restorepoint system, go to the Systems Settings page (Administration > System Settings).
  2. Click the SNMP tab and navigate to the Download MIBs field.
  3. Click both of the MIB file names to download them to your local drive.

To compile the Restorepoint MIB files in SL1:

  1. Go to the MIB Compiler page (System > Tools > MIB Compiler) and click the Import button.
  2. In the MIB Import modal page, navigate to the location of the MIB file on your local computer and click the Import button. The new MIB file appears in the list of MIB files in the MIB Compiler page.
  3. Repeat steps 1-2 to upload the second MIB file.
  4. You must compile both MIB files before SL1 can use them. To compile a MIB, click its lightning bolt icon ().
  5. To enable Restorepoint to send trap events to SL1, go to Administration > System Settings > Logs/Alerts in the Restorepoint user interface and change the following:
  • SNMP Traps: Check this checkbox.
  • SNMP Server: Enter the IP address of the SL1 All-In-One or Data Collector.