ServiceNow CMDB Synchronization PowerPack

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This section describes how to configure and use the ServiceNow Configuration Management Database (CMDB) Synchronization PowerPack, which is the ScienceLogic integration with the ServiceNow Configuration Management Database (CMDB) Module.

For more information about how SL1 integrates with ServiceNow, including uses cases, certifications, and customer feedback, see ServiceNow Integration at the ScienceLogic website.

This Synchronization PowerPack maintains and enhances the ServiceNow CMDB by sharing discovered device information, importing and exporting data bi-directionally between SL1 and ServiceNow, and by automatically maintaining ServiceNow Configuration Item (CI) relationships.

The following topics are covered in this manual: