This appendix describes the ServiceNow API Endpoints that were created for the ServiceNow Service Graph Connector.
Staging Tables
The integration uses the ImportSet API at https://developer.servicenow.com/dev.do#!/reference/api/rome/rest/c_ImportSetAPI. The only interaction between ServiceNow and ScienceLogic systems is to POST to two specific staging tables:
-
SG-ScienceLogic Physical Devices
-
SG-ScienceLogic VMware Devices
Staging Table Names
| Name | Table |
|
SG-ScienceLogic Physical Devices |
x_sclo_devicesync_device_import |
|
SG-ScienceLogic VMware Devices |
x_sclo_devicesync_device_import_vmware |
URL Format
| Name | Value |
|
SG-ScienceLogic Physical Devices |
/api/now/import/x_sclo_devicesync_device_import/insertMultiple |
|
SG-ScienceLogic VMware Devices |
/api/now/import/x_sclo_devicesync_device_import_vmware/insertMultiple |
Example Payload
{
"devices": [
{
"sl1_id": 45,
"region": "unique_id",
"native_key": "unique_id+DEV",
"org_name": "System",
"org_id": "0",
"org_crm_id": "",
"asset_id": 45,
"serial": "VMware-42 05 48 4f 66 96 d7 dc-f1 cf 4a c2 53 6d ad 10",
"make": "VMware, Inc.",
"model": "VMware Virtual Platform",
"vital_asset_information": "SNMP Location Data: Unknown",
"memory": 4045504,
"cpu_make": "Xeon(R)",
"cpu_speed": 2199.998,
"firmware_version": 6.0,
"device_category": "System.EM7",
"device_base_class": "ScienceLogic, Inc.",
"device_sub_class": "EM7 All-In-One",
"virtual_type": "physical",
"name": "em7-ao-118",
"ip": "10.2.11.118",
"date_added": "2021-06-17 19:13:31",
"sl1_url": "https://10.2.11.154/em7/index.em7?exec=device_summary&did=45",
"oid": "1.3.6.1.4.1.19567.2.1.10"
}
]
}
Example Response
{
"import_set_id": "6dff2f26dbaef490d91fae5a489619a2",
"multi_import_set_id": "e5ff2f26dbaef490d91fae5a489619a4"
}