Introduction to the ThousandEyes SyncPack

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This section describes how you can use the "ThousandEyes" SyncPack to automatically trigger SL1 events from ThousandEyes alerts. The integration is asynchronous, from ThousandEyes to SL1.

What Can I Do with this SyncPack?

The "ThousandEyes" SyncPack processes ThousandEyes alert data and creates an SL1 event. The integration is asynchronous, from ThousandEyes to SL1.

This SyncPack let you connect issues detected by ThousandEyes to SL1 Behavioral Correlation and incident management workflows.

Contents of the SyncPack

This section lists the contents of the "ThousandEyes" SyncPack.

PowerFlow Applications

  • ThousandEyes: Process Alert. This application processes ThousandEyes alert data and creates an SL1 event.

For more information about how to configure these applications, see Configuring the ThousandEyes Application.

Configuration Object

  • ThousandEyes Base Config. This configuration object can be used as a template after the SyncPack is installed on the PowerFlow system. The configuration object includes the following:
  • Details for connecting to the SL1 database, including the URL, username, and password
  • Details for converting ThousandEyes alerts into SL1 events including event and yname format, device matching, default device, and custom attribute matching

Steps

The following steps are included in this SyncPack:

  • Get Alert Data From ThousandEyes
  • Transform ThousandEyes Alert Data to SL1 Event
  • Trigger ThousandEyes Event Payload