The classic user interface for SL1 provides a number of keyboard shortcuts that help make navigation and tasks easier. To use a shortcut key, a user must have the appropriate Access Key to access a page. If a user does not have the appropriate Access Key for a page, the shortcut keys for that page will have no effect.
The shortcuts in this appendix do not work in the new user interface for SL1.
Shortcut Keys for Classic User Interface Page
SL1 includes the following shortcut keys:
| Page or Tab | Shortcut Keys |
|---|---|
| Discovery Control Panel page | Ctrl + Alt + A |
| Administer Bookmarks page | Ctrl + Alt + B |
| Dashboards tab page | Ctrl + Alt + D |
| Event Console page | Ctrl + Alt + E |
| Finder | Ctrl + Alt + F |
| Guide Browser page | Ctrl + Alt + G |
| Home (as defined in the Account Preferences page) | Ctrl + Alt + H |
| My Tickets (Ticket Console, displaying only tickets assigned to you) | Ctrl + Alt + M |
| Report Scheduler page | Ctrl + Alt + O ("oh") |
| My Preferences / Account Preferences page | Ctrl + Alt + P |
| Registry tab (Device Manager page, by default) | Ctrl + Alt + R |
| System tab (Dynamic Applications Manager page, by default) | Ctrl + Alt + S |
| Ticket Console page | Ctrl + Alt + T |
| Views tab (Device Group Views page, by default) | Ctrl + Alt + V |
| Log out of Compute Nodes | Ctrl + Alt + X |
| Organizational Account Administration page | Ctrl + Alt + 0 ("zero") |
| Device Manager page | Ctrl + Alt + 1 |
| Asset Manager page | Ctrl + Alt + 2 |
| IP Networks page | Ctrl + Alt + 3 |
| User Accounts page | Ctrl + Alt + 4 |
| Vendor Manager page | Ctrl + Alt + 5 |
| External Contacts page | Ctrl + Alt + 6 |
| Home (as defined in the Account Preferences page) | Ctrl + Alt + . ("period") |
| Ticket Editor page | Ctrl + Alt + <Enter> |
SL1 also includes administration panels, which are an additional set of tabbed pages that appear when you are editing an element. These administration panels include their own set of shortcut keys. The shortcut keys for administration panels are described in the sections below.
Shortcut Keys for the Organization Administration Panel
The Organization Administration panel allow you to further configure an organization and manage an organization. For example, the tabs in the Organization Administration panel allow you to add, edit, or view user accounts associated with the organization, view all device and other elements associated with the organization, view, create, or edit tickets about the organization, among other tasks.
When you edit an organization (click its wrench icon [
]), you enter the Organization Administration panel.
When you enter the Organization Administration panel, you can use the following shortcut keys to navigate the tabbed pages and the entries in the menu.
| Page or Tab | Shortcut Keys |
|---|---|
| Organizational Accounts page | Ctrl + Alt + A |
| Administer Bookmarks page | Ctrl + Alt +B |
| Organizational Events page | Ctrl + Alt + E |
| Organizational Finder page | Ctrl + Alt + F |
| Guides page | Ctrl + Alt + G |
| Organizational Logs page | Ctrl + Alt + L |
| Organizational Notes page | Ctrl + Alt + N |
| External Contact Accounts page | Ctrl + Alt + O ("oh) |
| Organization Properties page | Ctrl + Alt + P |
| Organizational Summary page | Ctrl + Alt + S |
| Organizational Tickets page | Ctrl + Alt + T |
| Exit Organization Administration page | Ctrl + Alt + X |
| Notepad Editor page | Ctrl + Alt + 0 ("zero") |
| Organizational Summary page | Ctrl + Alt + . ("period") |
| Ticket Editor page | Ctrl + Alt + <Enter> |
Shortcut Keys for the Device Administration Panel
The Device Administration tools allow you to define how SL1 will interact with a device. This includes defining the data that will be retrieved, the frequency with which SL1 will poll the device, and policies and thresholds that will generate events for the device.
When you edit a device (click its wrench icon (), you open the Device Administration panel.
When you enter the Device Administration panel, you can use the following shortcut keys to navigate the tabbed pages and the entries in the menu.
| Page or Tab | Shortcut Keys |
|---|---|
| Administer Bookmarks page | Ctrl + Alt + B |
| Dynamic Application Collections page | Ctrl + Alt +C |
| Device Groups page | Ctrl + Alt + D |
| Guides page | Ctrl + Alt + G |
| Device Thresholds page | Ctrl + Alt + H |
| Device Interfaces page | Ctrl + Alt + I ("eye") |
| Device Logs & Messages page | Ctrl + Alt + L |
| Monitoring Policies page | Ctrl + Alt + M |
| Notes & Attachments page | Ctrl + Alt + N |
| Device Toolbox page | Ctrl + Alt + O ("oh") |
| Device Properties page | Ctrl + Alt + P |
| Maintenance Schedule page | Ctrl + Alt + S |
| Ticket History page | Ctrl + Alt + T |
| Resource Usage page | Ctrl + Alt + U |
| Exit Device Administration panel | Ctrl + Alt + X |
| Device Properties page | Ctrl + Alt + . ("period") |
| Ticket Editor page | Ctrl + Alt + <Enter> |
Shortcut Keys for the Device Reports Panel
The Device Reports tools allow you to view detailed information that SL1 has gathered from each device and view reports generated from that information.
When you view information for a device (click its bar-graph icon [
]), you enter the Device Reports panel.
When you enter the Device Reports panel, you can use the following shortcut keys to navigate the tabbed pages.
| Page or Tab | Shortcut Keys |
|---|---|
| Administer Bookmarks page | Ctrl + Alt + B |
| Configuration Report page | Ctrl + Alt +C |
| Viewing Active Events page | Ctrl + Alt + E |
| Guides page | Ctrl + Alt + G |
| Device Profile View page | Ctrl + Alt + H |
| Interfaces Found page | Ctrl + Alt + I ("eye") |
| Device Logs & Messages page | Ctrl + Alt + L |
| Performance Tab (System Vitals page, by default) | Ctrl + Alt + P |
| Device Summary page | Ctrl + Alt + S |
| Ticket History page | Ctrl + Alt + T |
| Exit the Device Report panel | Ctrl + Alt + X |
| Device Summary page | Ctrl + Alt + . ("period") |
| Ticket Editor page | Ctrl + Alt + <Enter> |
Shortcut Keys for the Ticket Administration Panel
The Ticket Administration panel allows you to further define and manage a ticket. The tabs in the Ticket Administration panel allow you to view the logs associated with a ticket, view automation information about a ticket, and send a message about a ticket. The menu in the Ticket Administration panel allows you to further define the ticket and its queue.
When you edit a ticket (click its wrench icon []), you enter the Ticket Administration panel.
When you enter the Ticket Administration panel, you can use the following shortcut keys to navigate the tabbed pages and the entries in the menu.
| Page or Tab | Shortcut Keys |
|---|---|
| Administer Bookmarks page | Ctrl + Alt + B |
| Linked Events page | Ctrl + Alt + E |
| Guides page | Ctrl + Alt + G |
| Ticket Logs page | Ctrl + Alt + L |
| Send Message page | Ctrl + Alt + M |
| Notepad Editor page | Ctrl + Alt + N |
| Ticket Editor page | Ctrl + Alt + P |
| Queue Administration page | Ctrl + Alt + Q |
| Ticket Resolution page | Ctrl + Alt + R |
| Chargeback Service page | Ctrl + Alt + S |
| Template Editor page | Ctrl + Alt + T |
| Ticket Watchers page | Ctrl + Alt + W |
| Exist the Ticket Administration panel | Ctrl + Alt + X |
| Ticket Editor page | Ctrl + Alt + . ("period") |
| Ticket Editor page | Ctrl + Alt + <Enter> |
Shortcut Keys for the Asset Administration Panel
The Asset Administration panel allows you to add details to an asset record. The tabbed pages in the Asset Administration panel allow you to define purchase information, service and warranty information, configuration information about the hardware components, list any licenses associated with the asset record, and describe the network interfaces and IP addresses associated with the asset record. The menu allows you perform additional, asset-related actions, directly from the Asset Administration panel.
When you edit an asset record (click its wrench icon []), you enter the Asset Administration panel.
When you enter the Asset Administration panel, you can use the following shortcut keys to navigate the tabbed pages and the entries in the menu.
| Page or Tab | Shortcut Keys |
|---|---|
| Administer Bookmarks page | Ctrl + Alt +B |
| Asset Configuration page | Ctrl + Alt + C |
| Guides page | Ctrl + Alt + G |
| Asset IP Networks page | Ctrl + Alt + I ("eye") |
| Asset Licenses page | Ctrl + Alt + L |
| Asset Maintenance & Service page | Ctrl + Alt + M |
| Asset Notes & Attachments page | Ctrl + Alt + N |
| Asset Components page | Ctrl + Alt + O ("oh) |
| Asset Properties page | Ctrl + Alt + P |
| Exit the Asset Administration panel | Ctrl + Alt + X |
| Asset Properties page | Ctrl + Alt + . ("period") |
| Ticket Editor page | Ctrl + Alt + <Enter> |
Shortcut Keys for the Dynamic Application Panel
Dynamic Applications are the customizable programs that tell SL1 what data to collect from devices and applications during dynamic discovery. For example, suppose you want to monitor a database. Suppose you want to know how many insert operations are performed on each MySQL database. You can create or edit a Dynamic Application that monitors inserts. Every five minutes (for example), SL1 could check the number of insert operations performed on each MySQL database. SL1 can use the retrieved data to trigger events and/or to create performance reports.
When you edit a Dynamic Application (click its wrench icon []), you enter the Dynamic Application panel. The Dynamic Application panel includes tabbed pages that allow you to further customize a Dynamic Application, including defining custom alerts and custom reports.
When you enter the Dynamic Application panel, you can use the following shortcut keys to navigate the tabbed pages
| Page or Tab | Shortcut Keys |
|---|---|
| Dynamic Applications Alert Objects page | Ctrl + Alt + A |
| Administer Bookmarks page | Ctrl + Alt + B |
| Collection Objects page | Ctrl + Alt + C |
| Guides page | Ctrl + Alt + G |
| Dynamic Applications Properties Editor page | Ctrl + Alt + P |
| Dynamic Applications Threshold Objects page | Ctrl + Alt + T |
| Dynamic Applications Properties Editor page | Ctrl + Alt + . ("period") |