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The following sections provide an overview of Cisco Unified
Cisco Unified Communications Manager, also known as CallManager, is a unified call control and communications platform that provides services such as session management, voice, video, messaging, mobility, and web conferencing. Multiple CallManager servers can be grouped together into a cluster, which enables the CallManagers to share resources and features for better system scalability.
To monitor Cisco Unified CM using SL1, you must install the Cisco: CUCM Unified Communications Manager PowerPack. This PowerPack enables you to discover, model, and collect data about your Cisco Unified CM system and clusters.
The Cisco: CUCM Unified Communications Manager PowerPack includes:
The Run Book Action that assigns the root device disables the Cisco Unified CM cluster root device's Auto-Update option.
You can use this PowerPack to configure versions 8.x, 9.x, 10.x, 11.x, and 12.x of Cisco Unified CM.
Before completing the steps in this
By default, installing a new version of a PowerPack overwrites all content from a previous version of that PowerPack that has already been installed on the target system. You can use the Enable Selective PowerPack Field Protection setting in the Behavior Settings page (System > Settings > Behavior) to prevent new PowerPacks from overwriting local changes for some commonly customized fields. (For more information, see
To download and install a PowerPack:
If you exit the PowerPack Installer modal without installing the imported PowerPack, the imported PowerPack will not appear in the PowerPack Manager page. However, the imported PowerPack will appear in the Imported PowerPacks modal. This page appears when you click the menu and select Install PowerPack.