Introduction

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The following sections provide an overview of Cisco Unity Express and the Cisco: Unity Express PowerPack:

What Does the Cisco: Unity Express PowerPack Monitor?

To monitor Cisco Unity Express voice mailboxes using SL1, you must install the Cisco: Unity Express PowerPack. This PowerPack enables you to discover, model, and collect data about Unity Express voicemail services.

The Cisco: Unity Express PowerPack includes:

  • Dynamic Applications to discover and monitor the Unity Express voice mailboxes
  • Event Policies and corresponding alerts that are triggered when Unity Express voice mailboxes meet certain status criteria

Installing the Cisco: Unity Express PowerPack

Before completing the steps in this section, you must import and install version 100 of the Cisco: Unity Express PowerPack.

To install version 100 of the Cisco: Unity Express PowerPack, your SL1 System must be upgraded to the 7.8.0 or later release.

By default, installing a new version of a PowerPack overwrites all content from a previous version of that PowerPack that has already been installed on the target system. You can use the Enable Selective PowerPack Field Protection setting in the Behavior Settings page (System > Settings > Behavior) to prevent new PowerPacks from overwriting local changes for some commonly customized fields. For more information, see the section on Global Settings.

Ensure that you are running version 12.1.2 or later of SL1 before installing this PowerPack. For details on upgrading SL1, see the relevant SL1 Platform Release Notes.

To download and install the PowerPack:

  1. Search for and download the PowerPack from the PowerPacks page (Product Downloads > PowerPacks & SyncPacks) at the ScienceLogic Support Site.
  2. In SL1, go to the PowerPacks page (System > Manage > PowerPacks).
  3. Click the Actions button and choose Import PowerPack. The Import PowerPack dialog box appears.
  4. Click [Browse] and navigate to the PowerPack file from step 1.
  5. Select the PowerPack file and click Import. The PowerPack Installer modal displays a list of the PowerPack contents.
  6. Click Install. The PowerPack is added to the PowerPacks page.

If you exit the PowerPack Installer modal without installing the imported PowerPack, the imported PowerPack will not appear in the PowerPacks page. However, the imported PowerPack will appear in the Imported PowerPacks modal. This page appears when you click the Actions menu and select Install PowerPack.