Monitoring Tandberg Infrastructure

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The following sections describe how to configure Cisco Tandberg infrastructure devices for monitoring by SL1 using the Tandberg: Infrastructure PowerPack:

Tandberg Infrastructure Support

The following table lists the devices that can be monitored using the Dynamic Applications in the Tandberg: Infrastructure PowerPack. For each device type, the table lists:

  • The credential to use for the device. The credential to use will either be the generic credential for Tandberg Infrastructure devices or a specific credential for that device type. The credential field for each device links to the section in this chapter that describes how to create the credential.
  • The Dynamic Applications in the Tandberg: Infrastructure PowerPack that can be used to monitor the device.
Product Family Products Credential Dynamic Application
MCU 4200 Series 4205
4210
4215
4220
8420 (blade)		 Generic
  • Tandberg: Codian MCU Configuration
  • Tandberg: Codian Performance
  • Tandberg Codian Status
  • Tandberg: Codian MCU CDR Participants Log
  • Tandberg: Codian MCU CDR Conference Log
MCU 4500 Series 4501
4505
4510
4515
4520
8510 (blade)
 Generic
  • Tandberg: Codian MCU Configuration
  • Tandberg Codian Status
  • Tandberg: Codian Performance
  • Tandberg: Codian MCU CDR Participants Log
  • Tandberg: Codian MCU CDR Conference Log
ISDN Gateways

3210
3220
3240

3280

8321 (blade)

 Generic
  • Tandberg: Codian Performance
  • Tandberg Codian Status
  • Tandberg: Codian ISDN Gateway Call Details
IP Gateways

4510

3520

3540

8350 (blade)

 Generic
  • Tandberg: Codian Status
  • Tandberg Codian Performance
Media Gateway 3610 Generic
  • Tandberg Codian Status
  • Tandberg: Codian Performance
IP VCR

2210

2220

2240

8220 (blade)

 Generic
  • Tandberg: Codian Status
  • Tandberg: Codian Performance
Codian Supervisor 8050 (blade) Generic
  • Tandberg: Codian MSE Supervisor Configuration
  • Tandberg: Codian MSE Supervisor Performance
TelePresence Content Server TCS

Specific - see TelePresence Content Server section.
  • Tandberg: TCS Status
  • Tandberg: TCS Configuration
  • Tandberg: TCS Performance
  • Tandberg: TCS Cluster Node Performance
  • Tandberg: TCS System Health
Video Communication Server

VCS-Expressway

VCS-Control

Specific - see Video Communication Server section.
  • Tandberg: VCS Configuration
  • Tandberg: VCS Status
  • Tandberg: VCS Call Details
  • Tandberg: VCS Registration Status
TelePresence Server

MSE 8710

TelePresence Server 7010

Specific - see TelePresence Server section.
  • Tandberg: Codian TS Port Utilization
  • Tandberg: Codian TS Configuration
  • Tandberg: Codian TS Conference Details
  • Tandberg: Codian TS Participant Details
  • Tandberg: Codian TS Status
TelePresence Control Unit TCU Specific - see TelePresence Control Unit section.
  • Tandberg: TCU Configuration
  • Tandberg: TCU Status

Creating a Credential for Tandberg Infrastructure Dynamic Applications

For Tandberg infrastructure devices that use the generic credential, you will need to create a SOAP/XML credential to align with the Dynamic Applications for that device.

To create a SOAP/XML for Tandberg infrastructure devices:

  1. Using the manufacturer's instructions, determine the username and password that can be used to access the web service on the device.
  2. Go to the Credential Management page (System > Manage > Credentials).
  3. In the Credential Management page, select the [Create] menu. Select SOAP/XML Host Credential.

  1. The Credential Editor page appears. Enter values in the following fields:
  • Profile Name. Name of the credential. Can be any combination of alphanumeric characters.

  • URL. Enter "http://%D/rpc2". The variable %D will be replaced with the IP address of the current device that is using the credential.
  • HTTP Auth User. Enter your username with which you log in to the web server.
  • HTTP Auth Password. Enter the password with which you access the web server.
  • Timeout (seconds). Enter the time, in seconds, after which you want the platform to stop trying to communicate with the web server.
  1. The remaining fields in the Credential Editor page can be left blank or at their default settings.
  2. Select the Save button to save the credential.

TelePresence Content Server

For the Dynamic Applications that will be aligned with the TelePresence Content Server, you will need to create a SOAP/XML credential to align with the Dynamic Application.

To create the credential:

  1. Using the manufacturer's instructions, determine the username and password that can be used to access the web service on the device.
  2. Go to the Credential Management page (System > Manage > Credentials).
  3. In the Credential Management page, click the [Create] menu and then select SOAP/XML Host Credential.

  1. The Credential Editor page appears. In this page, you will define the credential. Enter values in the following fields:
  • Profile Name. Name of the credential. Can be any combination of alphanumeric characters.

  • URL. Type the URL that corresponds to the Dynamic Application. The variable %D will be replaced with the IP address of the current device that is using the credential. The URL for each Dynamic Application is listed below:
  • Tandberg: TCS Status. Type "http://%D/tcs/status.xml" in the URL field.

  • Tandberg: TCS Configuration. Type "http://%D/tcs/configuration.xml" in the URL field.
  • Tandberg: TCS Performance. Type "http://%D/tcs/status.xml" in the URL field.
  • Tandberg: TCS Cluster Node. Type "http://%D/tcs/clusterstatus.xml" in the URL field.
  • Tandberg: TCS System Health. Type "http://%D/tcs/SoapServer.php" in the URL field.
  • HTTP Auth User. Type your username with which you log in to the web server.
  • HTTP Auth Password. Type the password with which you access the web server.
  • Timeout (seconds). Type the time, in seconds, after which you want SL1 to stop trying to communicate with the web server.
  1. The rest of the fields in the Credential Editor page can be left blank or at their default settings.
  2. Click the Save button to save the credential.

Video Communication Server

The Video Communication Server (VCS) constitutes two products:

  • VCS-Control.
  • VCS-Expressway.

These products use the same code base but the VCS-Control product is used for enterprise applications and provides gatekeeper and SIP proxy functionality.

The VCS-Expressway provides two functions:

  • Hosting endpoints outside the corporate firewall. This allows work at home users to connect to internal video conferencing equipment without the need for VPN.
  • Providing Border Gateway services, which enables B2B video calls.

The VCS-Control and the VCS-Expressway are available as stand-alone appliances that can run as a virtual machine.

Dynamic Applications for VCS Devices

The following Dynamic Applications must be manually aligned to VCS devices:

  • Tandberg: VCS Configuration. This Dynamic Application collects the following groups of information:
  • Service Details. Indicates the status of services like SNMP.

  • Transform Details. Shows the transformation rules configured on the system.
  • Bandwidth Details. Provides information about bandwidth settings.
  • Pipe Details. Provides information about the configured Pipe settings.
  • Link Details. Provides information about the configured links.

  • Tandberg: VCS Status. This Dynamic Application retrieves system-related information such as the following:
  • System Details.

  • Package Details.
  • Ethernet Details.
  • Features Installed.
  • Sip Information.
  • H.323 Information.
  • Tandberg: VCS Call Details. This Dynamic Application collects details about the calls that VCS processes.
  • Tandberg: VCS Registration Details. This Dynamic Application provides a list of all the registrations on the VCS and provides historical information about all the registrations that have aged out or the devices unregistered.

Creating a Credential for VCS Devices

For the Dynamic Applications in the Tandberg: Infrastructure PowerPack that can be aligned with VCS devices, you will need to create a SOAP/XML credential to align with the Dynamic Application.

To create a credential for VCS devices:

  1. Using the manufacturer's instructions, determine the username and password that can be used to access the web service on the device.

  1. Go to the Credential Management page (System > Manage > Credentials).
  2. In the Credential Management page, click [Create] and then select SOAP/XML Host Credential.

  1. The Credential Editor page appears. On this page, you will define the credential. Type values in the following fields:
  • Profile Name. Type a name for the credential. This name can be any combination of alphanumeric characters.

  • Method. For VCS systems running version 7.2 and higher, select GET. For VCS systems prior to version 7.2, select POST.
  • HTTP Version. Leave this field at the default value of HTTP /1.1.
  • URL. Type "http://%D/configuration.xml". The variable %D will be replaced with the IP address of the current device that is using the credential.
  • HTTP Auth User. Type the username you use to log in to the web server.
  • HTTP Auth Password. Type the password you use to access the web server.
  • Timeout (seconds). For the "Tandberg: VCS Configuration" Dynamic Application, type "10". For the remaining Dynamic Applications, type "5".
  • HTTP Headers. If you are using the "Tandberg: VCS Status" sample credential to filter alerts generated by the "Tandberg: VCS Call Details" Dynamic Application, edit the three entries in this pane:
  • CDRIncludeSourceDomains. Type a comma-separated list of domains in this field to be filtered by the call's source domain. For example, cisco.call.ciscospark or cisco.call.webex.com. Do not include any colons (:) in the source domains in this field.
  • CDRIncludeDestinationDomains. Type a comma-separated list of domains in this field to be filtered by the call's destination domain. For example, cisco.call.ciscospark or cisco.call.webex.com. Do not include any colons (:) in the destination domains in this field.
  • CDRAdditionalCauseCodes. Type a comma-separated list of additional cause codes to generate alerts on cause codes outside the default range.

    • NOTE: These fields are optional. If left blank, the "Tandberg: VCS Status" Dynamic Application will generate alerts for calls from all domains, whose cause codes fall in the default range of 500 to 599.

  1. The rest of the fields on the Credential Editor page can be left blank or at their default settings.
  2. Click the Save button to save the credential.

Manually Aligning Dynamic Applications with VCS Devices

From the Dynamic Application Collections page, you can manually align a Dynamic Application with a VCS device.

To manually align the Dynamic Applications from the Tandberg: Infrastructure PowerPack with a VCS device:

  1. Go to the Device Manager page (Registry > Devices > Device Manager).
  2. In the Device Manager page, find the VCS device you want to associate with a Dynamic Application. Click its wrench icon ().
  3. In the Device Administration panel, click the Collections tab.
  4. In the Dynamic Application Collections page, click the [Action] menu and then select Add Dynamic Application.

  1. The Dynamic Application Alignment modal page appears. To align a Dynamic Application with a device in this page:

  • Select Tandberg: VCS Configuration in the Dynamic Applications field. You can filter the list of Dynamic Applications using the search field above the Dynamic Applications field.

  • Select the credential you created for Tandberg: VCS Configuration from the Credentials list.

NOTE: Your organization membership(s) might affect the list of credentials you can see in the Credentials field.

  1. Click the [Save] button in the Dynamic Application Alignment modal page to align the Dynamic Application and the Credential to the device.

  1. Repeat steps 4-6 for the remaining Dynamic Applications:
  • Tandberg: VCS Status

  • Tandberg: VCS Call Details
  • Tandberg: VCS Registration Details

TelePresence Server

The Cisco TelePresence Server is available in two models:

  • A chassis-based MSE 8710
  • An appliance-based TelePresence Server 7010

The following Dynamic Applications for monitoring a TelePresence Server are included in the Tandberg: Infrastructure PowerPack:

  • Tandberg: Codian TS Port Utilization
  • Tandberg: Codian TS Configuration
  • Tandberg: Codian TS Conference Details
  • Tandberg: Codian TS Participant Details
  • Tandberg: Codian TS Status

Creating a Credential for a TelePresence Server

For the Dynamic Applications in the Tandberg: Infrastructure PowerPack that can be aligned with TelePresence Servers, you will need to create a SOAP/XML credential to align with the Dynamic Application.

To create the credential:

  1. Go to the Credential Management page (System > Manage > Credentials).

  1. In the Credential Management page, click the [Create] button and then select SOAP/XML Host Credential.

  1. The Credential Editor page appears. Enter values in the following fields:
  • Profile Name. Name of the credential. Can be any combination of alphanumeric characters.

  • Method. For Tandberg: Codian TS Configuration and Tandberg: Codian TS Status, select GET. For the remaining Dynamic Applications, leave this field at the default value of POST.
  • HTTP Version. Leave this field at the default value of HTTP /1.1.

  • URL. Type the URL that corresponds to the Dynamic Application. The variable %D will be automatically replaced with the IP address of the device that is using the credential. The URL for each Dynamic Application is listed below:
  • Tandberg: Codian TS Port Utilization. Type "http://%D" in the URL field.

  • Tandberg: Codian TS Configuration. Type "http://%D/system.xml" in the URL field.
  • Tandberg: Codian TS Conference Details. Type "http://%D/" in the URL field.
  • Tandberg: Codian TS Participant Details. Type "http://%D/" in the URL field.
  • Tandberg: Codian TS Status. Type "http://%D/system.xml" in the URL field.
  • HTTP Auth User. Type the username with which you log in to the web server.
  • HTTP Auth Password. Type the password for the username you entered in the HTTP Auth Userfield .
  • Timeout (seconds). For Tandberg: Codian TS Configuration and Tandberg: Codian TS Status, Type 15. For the remaining Applications, Type 10.
  1. The rest of the fields in the Credential Editor page can be left blank or at their default settings.
  2. Click the Save button to save the credential.

Manually Aligning the Dynamic Applications with the TelePresence Server

From the Dynamic Application Collections page, you can manually align a Dynamic Application with a TelePresence Server.

To manually align a Dynamic Application with a TelePresence Server:

  1. Go to the Device Manager page (Registry > Devices > Device Manager).
  2. In the Device Manager page, find the TelePresence Server. Click its wrench icon ().
  3. In the Device Administration panel, click the Collections tab.
  4. In the Dynamic Application Collections page, click the [Action] menu and then select Add Dynamic Application.

  1. The Dynamic Application Alignment modal page appears. To align a Dynamic Application with a device in this page:

  • Select Tandberg: Codian TS Configuration in the Dynamic Applications field. You can filter the list of Dynamic Applications using the search field above the Dynamic Applications field.

  • Select the credential you created for Tandberg: Codian TS Configuration from the Credentials list.

NOTE: Your organization membership(s) might affect the list of credentials you can see in the Credentials field.

  1. Click the [Save] button in the Dynamic Application Alignment modal page to align the Dynamic Application and the credential to the device.
  2. Repeat steps 4-6 for the remaining Dynamic Applications:
  • Tandberg: Codian TS Port Utilization

  • Tandberg: Codian TS Status

    The following two Dynamic Applications are only supported for TelePresence Server versions 4.2 and below. The API no longer provides this information for TelePresence Server versions 4.3 and higher, and if you align these Dynamic Applications, you will see log messages such as "API version is not supported by application".

  • Tandberg: Codian TS Participant Details
  • Tandberg: Codian TS Conference Details

TelePresence Control Unit

The following Dynamic Applications for monitoring a TelePresence Control Unit are included in the Tandberg: Infrastructure PowerPack:

  • Tandberg: TCU Configuration
  • Tandberg: TCU Status

Creating a Credential for a TelePresence Control Unit

For the Dynamic Applications in the Tandberg: Infrastructure PowerPack that can be aligned with TelePresence Control Units, you will need to create a SOAP/XML credential to align with the Dynamic Application.

To create the credential:

  1. Go to the Credential Management page (System > Manage > Credentials).

  1. In the Credential Management page, click the [Create] button and then select SOAP/XML Host Credential.

  1. The Credential Editor page appears. Enter values in the following fields:
  • Profile Name. Name of the credential. Can be any combination of alphanumeric characters.

  • Method. For both Tandberg: TCU Configuration and Tandberg: TCU Status, select GET.
  • HTTP Version. Leave this field at the default value of HTTP /1.1.

  • URL. Type the URL that corresponds to the Dynamic Application. The variable %D will be automatically replaced with the IP address of the device that is using the credential. The URL for each Dynamic Application is listed below:
  • Tandberg: TCU Configuration. Type "http://%D/configuration.xml" in the URL field.

  • Tandberg: TCU Status. Type "http://%D/status.xml" in the URL field.
  • HTTP Auth User. Type the username with which you log in to the web server.
  • HTTP Auth Password. Type the password for the username you entered in the HTTP Auth User field .
  • Timeout (seconds). Type the time, in seconds, after which you want SL1 to stop trying to communicate with the web server.
  1. The rest of the fields in the Credential Editor page can be left blank or at their default settings.
  2. Click the Save button to save the credential.

Manually Aligning the Dynamic Applications with the TelePresence Server

From the Dynamic Application Collections page, you can manually align a Dynamic Application with a TelePresence Control Unit.

To manually align a Dynamic Application with a TelePresence Control Unit:

  1. Go to the Device Manager page (Registry > Devices > Device Manager).

  1. In the Device Manager page, find the TelePresence Control Unit. Click its wrench icon ().
  2. In the Device Administration panel, click the Collections tab.
  3. In the Dynamic Application Collections page, click the [Action] menu and then select Add Dynamic Application.

  1. The Dynamic Application Alignment modal page appears. To align a Dynamic Application with a device in this page:

  • Select Tandberg: TCU Configuration in the Dynamic Applications field. You can filter the list of Dynamic Applications using the search field above the Dynamic Applications field.

  • Select the credential you created for Tandberg: TCU Configuration from the Credentials list.

NOTE: Your organization membership(s) might affect the list of credentials you can see in the Credentials field.

  1. Click the [Save] button in the Dynamic Application Alignment modal page to align the Dynamic Application and the credential to the device.
  2. Repeat steps 4-6 for the Tandberg: TCU StatusDynamic Application.