Datacenter Automation Utilities PowerPack Release Notes, version 102

Version 102 of the "Datacenter Automation Utilities" PowerPack adds a new run book action for adding the list of executed commands to the device log, and includes changes to the ServiceNow run book actions to better handle "flapping" events.

  • Minimum Required SL1 Version: 8.10.0

Before You Install

Ensure that you are running version 8.10.0 or later of SL1 before installing "Datacenter Automation Utilities" PowerPack version 102.

For details on upgrading SL1, see the relevant SL1 Platform Release Notes.

Installation Process

If you are currently using the Dynamic Applications in this PowerPack to monitor devices, collection errors might occur for one or two polling cycles during the installation of a new version. To prevent collection errors during an upgrade, you can optionally disable collection for monitored devices before performing the following steps and re-enable collection after the upgrade.

To install this PowerPack:

  1. Search for and download the PowerPack from the PowerPacks page (Product Downloads > PowerPacks & SyncPacks) at the ScienceLogic Support Site.
  2. In SL1, go to the PowerPacks page (System > Manage > PowerPacks).
  3. Click the Actions menu and choose Import PowerPack. The Import PowerPack modal appears.
  4. Click Browse and navigate to the PowerPack file from step 1.
  5. Select the PowerPack file and click Import. The PowerPack Installer modal displays a list of the PowerPack contents.
  6. Click Install. The PowerPack is added to the PowerPack Manager page.

Enhancements and Issues Addressed

The following enhancements and addressed issues are included in version 102 of the "Datacenter Automation Utilities" PowerPack:

  1. Added the "Datacenter Automation: Add Commands to Device Log" run book action to the PowerPack. This run book action is optional and can be added to an automation policy that includes actions from a PowerPack in the "Datacenter Automation Pack" PowerPacks. For each action that executed a command on a device, this run book action adds a device log entry that includes the list of commands.
  2. The "Datacenter Automation: Format Output for Service Now Non-Scoped" and "Datacenter Automation: Format Output for ServiceNow Scoped" run book actions have been updated with additional logic to better handle "flapping" events. The run book actions now return no output (that is, they do not add the automation output to a work note in ServiceNow) if a cleared event exists that matches all the following criteria:
    • The cleared event is associated with the same device as the triggering event.
    • The cleared event is associated with the same sub-entity name (such as interface) as the triggering event.
    • The cleared event is associated with the same event policy as the triggering event.
    • The cleared event is associated with the same external ticket ID as the triggering event, that is, the events have been correlated into the same ServiceNow incident.

Known Issues

This release has no known issues.