Version 106 of the Cisco: Video Endpoint PowerPack includes the addition of new Dynamic Applications, device classes and device icons, and improved alerting.
- Minimum Required SL1 Version: 8.7.0
Before You Install or Upgrade
Ensure that you are running version 8.7.0 or later of SL1 before installing "Cisco: Video Endpoint" PowerPack version 106.
For details on upgrading SL1, see the relevant SL1 Platform Release Notes.
Installing or Upgrading to This Release
If you are currently using the Dynamic Applications in this PowerPack to monitor devices, collection errors might occur for one or two polling cycles during the installation of a new version. To prevent collection errors during an upgrade, you can optionally disable collection for monitored devices before performing the following steps and re-enable collection after the upgrade.
To install this PowerPack:
- Search for and download the PowerPack from the PowerPacks page (Product Downloads > PowerPacks & SyncPacks) at the ScienceLogic Support Site.
- In SL1, go to the PowerPacks page (System > Manage > PowerPacks).
- Click the Actions menu and choose Import PowerPack. The Import PowerPack modal appears.
- Click and navigate to the PowerPack file from step 1.
- Select the PowerPack file and click . The PowerPack Installer modal displays a list of the PowerPack contents.
- Click . The PowerPack is added to the PowerPack Manager page.
For more information about using the PowerPack, see the Monitoring Video Devices manual.
By default, installing a new version of a PowerPack will overwrite all content in that PowerPack that has already been installed on the target system. You can use the Enable Selective PowerPack Field Protection setting in the Behavior Settings page (System > Settings > Behavior) to prevent the new version of the PowerPack from overwriting local changes for some commonly customized fields.
If you are currently using the Dynamic Applications in this PowerPack to monitor devices, collection errors might occur for one or two polling cycles during the installation of a new version. To prevent collection errors during an upgrade, you can optionally disable collection for monitored devices before performing the following steps and re-enable collection after the upgrade.
Features
This release includes the following features:
- Dynamic Applications that enable SL1 to discover, model, and monitor Cisco video endpoints
- Event Policies that are triggered when Cisco video endpoint component devices meet certain status criteria
- Device Classes for each type of Cisco video endpoint component device monitored
- Sample credentials for discovering Cisco video endpoint component devices
- A device template for manually aligning Dynamic Applications to Cisco video endpoint devices
Enhancements and Issues Addressed
The following enhancements and addressed issues are included this release of the "Cisco: Video Endpoint" PowerPack:
- The "Cisco: Configuration Discovery (CE Series)" and "Cisco: Status Discovery (CE Series)" Dynamic Applications were added to the PowerPack.
- The "Cisco: Video Endpoint Devices Alignment (CE Series)" Run Book Action and the "Cisco: Video Endpoint Configuration Alignment (CE Series)" and "Cisco: Video Endpoint Status Alignment (CE Series)" Run Book Automations were added to the PowerPack.
- The following device classes and icons were added to the PowerPack:
| Device Class | Description | Icon |
| Cisco Systems | Webex Room 55 Dual | webex_board_55.png |
| Cisco Systems | Webex Room 70 G2 Single | webex_board_70G2S.png |
| Cisco Systems | Webex Room 70 G2 Dual | webex_board_70G2D.png |
| Cisco Systems | Webex Room Kit Pro | webex_roomkit_pro.png |
| Cisco Systems | Webex Room Kit Mini | webroom_roomkit_mini.png |
| Cisco Systems | Webex Board 55 | webex_board_55.png |
| Cisco Systems | Webex Board 70 | webex_board_70.png |
| Cisco Systems | Webex Board85S | webex_board_85S.png |
| Cisco Systems | Webex Share | webex_share.png |
- The following alerts were updated in the "Cisco: Configuration (Tandberg C Series)" and "Cisco: Configuration (CE Series)" Dynamic Applications to reflect the new "Healthy Interface Speed" threshold:
- Cisco (Tandberg C Series): Interface Speed now OK
- Cisco (Tandberg C Series): Interface Speed too slow
- Cisco: Configuration (CE Series): Interface Speed now OK
- Cisco: Configuration (CE Series): Interface Speed too slow
- The "Cisco (CE Series): SIP URI is empty" and "Cisco (Tandberg C Series): SIP URI is empty" alerts were added to the "Cisco: Status (CE Series)" and "Cisco: Configuration (Tandberg C Series)" Dynamic Applications, respectively.
- The Run Book Actions in this PowerPack were updated to remove the dependency on an SL1 database credential, which differs between customer environments.
- The "Cisco: Call Quality Statistics (CE Series)" Dynamic Application was updated to use the Call ID collection object to collect the same Call item = value from the XML.
- An issue was addressed in the "Cisco: Remote Management (Tandberg C Series)" Dynamic Application in which some alerts were not firing due to the use of an invalid collection object.
- An issue was addressed in which the "Cisco: Call Detail Records (Tandberg C Series)" and "Cisco: Call Detail Records (Tandberg MXP)" Dynamic Applications were raising ASCII codec exceptions.
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An issue was addressed in which an exception was generated in the "Cisco: Call Detail Records (Tandberg C Series)", "Cisco: Call Detail Records (Tandberg MXP)", and "Cisco: Call Detail Records (CE Series)" Dynamic Applications in System Logs while discovering Non-Tandberg devices.
Known Issues
The following known issues affect version 106 of the Cisco: Video Endpoint PowerPack:
- The "Cisco: Audio/Video (Tandberg C Series)" Dynamic Application may not collect HDMI input/output or DVI settings from Tandberg C Series devices with older firmware versions.
- If you are editing an alert in the "Cisco: Configuration (Tandberg C Series)" Dynamic Application, when you click Save, you may see warning messages that include, "uses collection objects from a different group than the current alert formula." The indexes between these groups are the same, so this alert can be ignored.
- If the alert object "Cisco (Tandberg C Series) System name has now been set" in the "Cisco: Configuration (Tandberg C Series)" Dynamic Application contains a single quotation, it will cause a syntax error.
- If you are on SL1 version 8.7.0, alerts may not be triggered due to an issue in which the message "Aborting: required objects did not collect" appears and the alerting evaluation phase ends. This issue has been fixed for versions 8.8.0 and later.
- The "Cisco: Device Discovery (CE Series)" Dynamic Application will not be immediately executed when it is aligned by the "Cisco: Video Endpoint Application Management (CE Series)" run book action. The correct device class will not be assigned to non-SNMP devices until the next time the Dynamic Application polls the device, 24 hours later.