Before You Install or Upgrade

Ensure that you are running version 10.1.0 or later of SL1 before installing "Cisco: Video Endpoint" PowerPack version 107.

For details on upgrading SL1, see the relevant SL1 Platform Release Notes.

Installing or Upgrading to This Release

To install this PowerPack:

Search for and download the PowerPack from the PowerPacks page (Product Downloads > PowerPacks & SyncPacks) at the ScienceLogic Support Site.
In SL1, go to the PowerPacks page (System > Manage > PowerPacks).
Click the Actions menu and choose Import PowerPack. The Import PowerPack modal appears.
Click Browse and navigate to the PowerPack file from step 1.
Select the PowerPack file and click Import. The PowerPack Installer modal displays a list of the PowerPack contents.
Click Install. The PowerPack is added to the PowerPack Manager page.

For more information about using the PowerPack, see the Monitoring Video Devices manual.

By default, installing a new version of a PowerPack will overwrite all content in that PowerPack that has already been installed on the target system. You can use the Enable Selective PowerPack Field Protection setting in the Behavior Settings page (System > Settings > Behavior) to prevent the new version of the PowerPack from overwriting local changes for some commonly customized fields.

If you are currently using the Dynamic Applications in this PowerPack to monitor devices, collection errors might occur for one or two polling cycles during the installation of a new version. To prevent collection errors during an upgrade, you can optionally disable collection for monitored devices before performing the following steps and re-enable collection after the upgrade.

Features

This release includes the following features:

Dynamic Applications that enable the ScienceLogic platform to discover, model, and monitor Cisco video endpoints
Event Policies that are triggered when Cisco video endpoint component devices meet certain status criteria
Device Classes for each type of Cisco video endpoint component device monitored
Sample credentials for discovering Cisco video endpoint component devices
A device template for manually aligning Dynamic Applications to Cisco video endpoint devices

Enhancements and Issues Addressed

The following enhancements and addressed issues are included in version 107 of the "Cisco: Video Endpoint" PowerPack:

Snippet logging was updated in the following Dynamic Applications to ensure that usernames, passwords, API keys, or authorization tokens are hidden:

Cisco: Call Detail Records (Tandberg C Series)
Cisco: Call Detail Records (Tandberg MXP)

Known Issues

The following known issues affect version 107 of the Cisco: Video Endpoint PowerPack:

The "Cisco: Audio/Video (Tandberg C Series)" Dynamic Application may not collect HDMI input/output or DVI settings from Tandberg C Series devices with older firmware versions.
If you are editing an alert in the "Cisco: Configuration (Tandberg C Series)" Dynamic Application, when you click Save, you may see warning messages that include, "uses collection objects from a different group than the current alert formula." The indexes between these groups are the same, so this alert can be ignored.
If the alert object "Cisco (Tandberg C Series) System name has now been set" in the "Cisco: Configuration (Tandberg C Series)" Dynamic Application contains a single quotation, it will cause a syntax error.
If you are on SL1 version 8.7.0, alerts may not be triggered due to an issue in which the message "Aborting: required objects did not collect" appears and the alerting evaluation phase ends. This issue has been fixed for versions 8.8.0 and later.
The "Cisco: Device Discovery (CE Series)" Dynamic Application will not be immediately executed when it is aligned by the "Cisco: Video Endpoint Application Management (CE Series)" run book action. The correct device class will not be assigned to non-SNMP devices until the next time the Dynamic Application polls the device, 24 hours later.