Restorepoint SyncPack, version 2.0.0

Version 2.0.0 of the "Restorepoint" SyncPack updates the SyncPack to use version 5.4 of the Restorepoint API and adds new options to the "Restorepoint Base Config" configuration object.

You should only use this SyncPack in conjunction with the "Restorepoint" PowerPack.

System Requirements

Version 2.0.0 of the "Restorepoint" SyncPack requires:

  • SL1 PowerFlow platform version: 2.2.0 or later.
  • PowerFlow: Restorepoint PowerPack version: 102 or later.
  • SL1 version: 10.2.0 or later. For details on upgrading SL1, see the appropriate SL1 Release Notes.
  • Restorepoint version: 5.4 or later

The following table lists the port access required by the PowerFlow platform and this SyncPack:

Source IP PowerFlow Destination PowerFlow Source Port Destination Port Requirement
PowerFlow SL1 API Any TCP 443 SL1 API Access
PowerFlow Restorepoint API Any TCP 443 Restorepoint API Access
PowerFlow SL1 Database Any TCP 7706 SL1 Database Access

Installing the SyncPack

A SyncPack file has the .whl file extension type. You can download the SyncPack file from the ScienceLogic Support site.

To locate and download the SyncPack:

  1. Go to the ScienceLogic Support site at https://support.sciencelogic.com/s/.
  2. Click the Product Downloads tab and select PowerPacks.
  3. In the Search PowerPacks field, search for this SyncPack and select it from the search results. The Release Version page appears.
  4. On the Files tab, click the down arrow next to the SyncPack version that you want to install, and select Show File Details. The Release File Details page appears.
  5. Click the Download File button to download the .zip file containing the SyncPack.

After you download a SyncPack, you can import it to the PowerFlow platform using the PowerFlow user interface.

To import a SyncPack in the PowerFlow user interface:

  1. On the SyncPacks page, click Import SyncPack. The Import SyncPack page appears.
  2. Click Browse and select the .whl file for the SyncPack you want to install. You can also drag and drop a .whl file to the Import SyncPack page.
  3. Click Import. PowerFlow registers and uploads the SyncPack. The SyncPack is added to the SyncPacks page.

You cannot edit the content package in a SyncPack published by ScienceLogic. You must make a copy of a ScienceLogic SyncPack and save your changes to the new SyncPack to prevent overwriting any information in the original SyncPack when upgrading.

To activate and install a SyncPack in the PowerFlow user interface:

  1. On the SyncPacks page, click the Actions button () for the SyncPack you want to install and select Activate & Install. The Activate & Install SyncPack modal appears.

    If you try to activate and install a SyncPack that is already activated and installed, you can choose to "force" installation across all the nodes in the PowerFlow system.

    If you do not see the PowerPack that you want to install, click the Filter icon () on the SyncPacks page and select Toggle Inactive SyncPacks to see a list of the imported PowerPacks.

  1. Click Yes to confirm the activation and installation. When the SyncPack is activated, the SyncPacks page displays a green check mark icon for that SyncPack. If the activation or installation failed, then a red exclamation mark icon appears.

  2. For more information about the activation and installation process, click the check mark icon or the exclamation mark icon in the Activated column for that SyncPack. For a successful installation, the "Activate & Install SyncPack" PowerFlow application appears, and you can view the Step Log for the steps. For a failed installation, the Error Logs window appears.
  3. If you have other versions of the same SyncPack on your PowerFlow system, you can click the Actions button () for that SyncPack and select Change active version to activate a different version other than the version that is currently running.

Included Features

Version 2.0.0 of the "Restorepoint" SyncPack includes the following features:

  • All API requests in the SyncPack were updated to use the new Restorepoint 5.4 API.
  • The "restorepoint_password" and "restorepoint_username" fields in the "Restorepoint Base Config" configuration object were removed and replaced with the "restorepoint_api_token" configuration.
  • The default backup setting in the "Restorepoint Base Config" configuration object was updated to reflect the new format expected by Restorepoint version 5.4.  

When you upgrade the "Restorepoint" SyncPack, you must update the default backup setting in the configuration to use the new format.

  • The step to create a custom link in SL1 was updated to use the new URL format for Restorepoint 5.4.
  • The following options were added to the "Restorepoint Base Config" configuration object and the "Restorepoint: Onboard Device" application in the SyncPack:
  • Default Monitoring: Email when Down
  • Default Monitoring: Email when Up
  • Default Monitoring: Fail After
  • Default Monitoring: Is Ping Type
  • Default Monitoring: Monitor Device
  • The "default_restorepoint_device_type" and "device_class_mapping" parameters in the "Restorepoint Base Config" configuration object were updated to retrieve the proper pluginKey values.
  • The "default_restorepoint_device_type" parameter was updated to accept both "cisco_ios" and "Cisco IOS" formats as the value for that field.(Support Case: 00281362; Jira ID: INT-5066)

To view release notes and manuals for all versions of the SL1 PowerFlow Platform, see SL1 PowerFlow Platform Documentation. To view release notes and manuals for PowerFlow SyncPacks, see SL1 PowerFlow SyncPack Documentation.

Known Issues

The following known issues affect version 2.0.0 of the "Restorepoint" SyncPack PowerPack:

  • If an attempt is made to discover more devices than a Restorepoint server has licenses for, the devices that did not get licenses will have the RestorepointID set to 0. Once more licenses are made available on the server, there will not be another attempt to add the devices that did not have licenses as the RestorepointID has already been set.