System Utils SyncPack Release Notes, version 1.3.0

The "System Utils" SyncPack is a Standard SyncPack that contains applications, configuration objects, and steps used for a variety of Skylar Automation (Formerly PowerFlow) utilities.

Version 1.3.0 of this SyncPack includes fixes to address multiple issues. This version of the SyncPack is included with Skylar Automation version 3.3.0.

For more information about this SyncPack, see the "Default SyncPacks" topic in the Managing SyncPacks chapter of the Skylar Automation manual.

Enhancements and Issues Addressed in this Release

The following issues were addressed in this release:

  • Addressed an issue that prevented the "Timed Removal" application from running.

  • Updated the Skylar Automation backup application to clean up the staging directories inside the steprunner containers and ensure that if the backup fails to copy to a remote system, the temporary files do not hang in the system. (Case: 00513115)

To view the latest manuals for the Skylar Automation (formerly PowerFlow) Platform, see theSkylar Automation  page. To view the latest release notes for Skylar Automation, see Skylar Automation Release Notes.

Known Issues

This version of the SyncPack has the following known issue:

  • After restoring a backup that contains installed SyncPacks , the SyncPacks page in the Skylar Automation user interface will show that the versions of the restored SyncPacks were installed successfully, but their virtual environments might not be in place. This issue will be addressed in a future release of this SyncPack and the Skylar Automation Platform.

    To address this issue, perform one of the following actions to make sure that the environments for the SyncPacks are recreated successfully:

  • Force the syncpacks_steprunner service to restart, using the following command:

    docker service update --force syncpacks_steprunner

  • Execute the following skyautocontrol (skyautoctl) cluster or node action:

    reinstall_syncpack_venv

  • Reinstall the SyncPacks in place using the Skylar Automation user interface.

Prerequisites for the SyncPack

Version 1.3.0 of this SyncPack requires:

  • Skylar Automation Platform version 2.7.0 or later
  • "Base Steps" SyncPack version 1.5.x or later

ScienceLogic highly recommends that you disable all firewall session-limiting policies. Firewalls will drop HTTPS requests, which results in data loss.

Installing the SyncPack

A SyncPack file has the .whl file extension type. You can download the SyncPack file from the ScienceLogic Support site.

To locate and download the SyncPack:

  1. Go to the ScienceLogic Support site at https://support.sciencelogic.com/s/.
  2. Click the Skylar Automation tab and select SyncPacks.
  3. In the Search field, type the name of this SyncPack and select it from the search results. The Release Version page appears.
  4. On the Files tab, click the down arrow next to the SyncPack version that you want to install, and select Show File Details. The Release File Details page appears.
  5. Click the Download File button to download the SyncPack.

After you download a SyncPack, you can import it to the Skylar Automation (formerly PowerFlow) platform using the Skylar Automation user interface.

To import a SyncPack in the Skylar Automation user interface:

  1. On the SyncPacks page, click Import SyncPack. The Import SyncPack page appears.
  2. Click Browse and select the .whl file for the SyncPack you want to install. You can also drag and drop a .whl file to the Import SyncPack page.
  3. Click Import. Skylar Automation registers and uploads the SyncPack. The SyncPack is added to the SyncPacks page.

You cannot edit the content package in a SyncPack published by ScienceLogic. You must make a copy of a ScienceLogic SyncPack and save your changes to the new SyncPack to prevent overwriting any information in the original SyncPack when upgrading.

To activate and install a SyncPack in the Skylar Automation user interface:

  1. On the SyncPacks page, click the Actions button () for the SyncPack you want to install and select Activate & Install. The Activate & Install SyncPack modal appears.

    If you try to activate and install a SyncPack that is already activated and installed, you can choose to "force" installation across all the nodes in the Skylar Automation system.

    If you do not see the SyncPack that you want to install, click the Filter icon () on the SyncPacks page and select Toggle Inactive SyncPacks to see a list of the imported SyncPacks.

  1. Click Yes to confirm the activation and installation. When the SyncPack is activated, the SyncPacks page displays a green check mark icon for that SyncPack. If the activation or installation failed, then a red exclamation mark icon appears.
  2. For more information about the activation and installation process, click the check mark icon or the exclamation mark icon in the Activated column for that SyncPack. For a successful installation, the "Activate & Install SyncPack" Skylar Automation application appears, and you can view the Step Log for the steps. For a failed installation, the Error Logs window appears.
  3. If you have other versions of the same SyncPack on your Skylar Automation system, you can click the Actions button () for that SyncPack and select Change active version to activate a different version other than the version that is currently running.