Palo Alto PowerPackRelease Notes, version102

Version 102 of the Palo Alto Base Pack PowerPack includes updates to device alerts for the "Palo Alto: Environmental Performance" Dynamic Application.

  • Minimum Required SL1 Version: 10.2.0

This PowerPack currently supports only basic authentication for discovery; it does not support the use of an API key.

Before You Install or Upgrade

Ensure that you are running version 10.2.0 or later of SL1 before installing "Palo Alto Base Pack" PowerPack version 102.

For details on upgrading SL1, see the relevant SL1 Platform Release Notes.

ScienceLogic suggests installing the Host Resource Core Pack PowerPack, Entity MIB PowerPack, and ScienceLogic Support Pack PowerPacks. The Dynamic Applications included in these PowerPacks will automatically align to your Palo Alto devices.

Installation Process

If you are currently using the Dynamic Applications in this PowerPack to monitor devices, collection errors might occur for one or two polling cycles during the installation of a new version. To prevent collection errors during an upgrade, you can optionally disable collection for monitored devices before performing the following steps and re-enable collection after the upgrade.

To install this PowerPack:

  1. Search for and download the PowerPack from the PowerPacks page (Product Downloads > PowerPacks & SyncPacks) at the ScienceLogic Support Site.
  2. In SL1, go to the PowerPacks page (System > Manage > PowerPacks).
  3. Click the Actions menu and choose Import PowerPack. The Import PowerPack modal appears.
  4. Click Browse and navigate to the PowerPack file from step 1.
  5. Select the PowerPack file and click Import. The PowerPack Installer modal displays a list of the PowerPack contents.
  6. Click Install. The PowerPack is added to the PowerPack Manager page.

For more information about using the PowerPack, see the Monitoring Windows Systems with PowerShell manual.

Included Features

This release includes the following features:

  • Dynamic Applications that discover and collect configuration and performance data about Palo Alto firewalls.

  • Device Classes for each of the Palo Alto devices monitored.

  • Event Policies and corresponding alerts that are triggered when Palo Alto devices meet certain status criteria.

Enhancements and Issues Addressed

The following enhancements and addressed issues are included this release of the "Palo Alto Base Pack" PowerPack:

  • Updated the following alerts for the "Palo Alto: Environmental Performance" Dynamic Application to prevent false alerts by using only the minimum/maximum values instead of threshold values:

  • Palo Alto: Device Overvoltage
  • Palo Alto: Device Undervoltage
  • Palo Alto: Device Voltage Returned to Normal
  • The "Volts High" threshold object has been removed from the "Palo Alto: Environmental Performance Dynamic Application.

Known Issues

The following known issues affect version 102 of the Palo Alto Base Pack PowerPack:

  • If a device does not have the "top-application-categories" report returned by an API pull, then API based Dynamic Applications may not automatically align.
  • When running the "Palo Alto: License Configuration" Dynamic Application performance report, Palo Alto licenses that do not have an Auth Code will be skipped and an info message will be displayed. Collection will run as expected.
  • The data unit for all metrics will not be displayed on the "Palo Alto: DOS, Drops, and TCP Stats" Dynamic Application performance report. The metrics are counters and there is no standard data unit available for this metric.
  • Some collection objects in this PowerPack support a limited format. Palo Alto software is subject to change without notice to ScienceLogic. Due to this, the format of collected data may change.

  • The Dynamic Applications that are included in the PowerPack automatically align to discovered devices. If the following Dynamic Applications are not aligned to your device before upgrading to version 102 of the PowerPack, once you have upgraded to version 102 of the PowerPack you can align them manually or run a discovery task:
  • Palo Alto: GlobalProtect Configuration
  • Palo Alto: License Configuration
  • Palo Alto: Environmental Performance
  • Palo Alto: Traffic to Country Destination