Product Subscriptions

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The Product Subscription Manager page allows you to view a list of all products that have been assigned to a device, organization, interface, or asset record.

The Product Subscription Manager page (Registry > Service Provider Utilities > Product Subscriptions) displays each aligned product/element pair. If a product has been assigned to multiple elements, it will appear more than once in the Product Subscription Manager page.

Viewing the List of Product Subscriptions

The Product Subscription Manager page displays the list of elements and their product subscriptions. If a product has been assigned to multiple elements, it will appear more than once in the Product Subscription Manager page.

To sort the list, click on a column heading. The list will be sorted by the column value, in ascending order. To sort the list in descending order, click the column heading again. You can also filter the items on this inventory page by typing filter text or selecting filter options in one or more of the filters found above the columns on the page. For more information, see Filtering the Items on a Classic Page in the Introduction to Skylar One manual.

To view a list of product subscriptions:

  1. Go to the Product Subscription Manager page (Registry > Service Provider Utilities > Product Subscriptions).
  2. The Product Subscription Manager page displays the following information about each product subscription:
  • Product Class. General category for the product. You can customize the list of entries for the product class in the Select Objects Editor page (System > Customize > Select Objects).
  • Product SKU. User-defined, numeric ID for the product.
  • Product Name. Name of the product.
  • Entity Name. Name of the entity (organization, device, asset record, or network interface) that has subscribed to the product.
  • Type. Entity type for the entity that has subscribed to the product. This column also contains an icon, where users can view additional information about the entity. Choices are:
  • Organization
  • Device
  • Asset
  • Interface
  • Subscribed Quantity. Number of subscriptions associated with the entity.
  • Edit User. User who created or last edited the subscription.
  • Edit Date. Date and time the subscription was created or last edited.

Editing a Product Subscription

You can edit a product subscription from the Product Subscription Manager page. To edit a product subscription:

  • Go to the Distribution Lists page (Registry > Service Provider Utilities > Distribution Lists).
  • In the Distribution Lists page, find the distribution list you want to send a message to. Click its email icon ().
  • In the Service Notifier page, the To field is automatically populated with the distribution list. You can define a subject and the body text, format the body text, and include one or more attachments with the message.
  • Click the Send button to send the message to the distribution list.

Deleting Product Subscriptions

You can delete one or more product subscriptions from the Product Subscription Manager page. To do so:

  1. Go to the Product Subscription Manager page (Registry > Service Provider Utilities > Product Subscriptions).
  2. In the Product Subscription Manager page, select the checkbox for each product subscription you want to delete.
  3. In the Select Action field at the bottom of the page, select DELETE Product Subscription.
  4. Click the Go button.
  5. The selected subscriptions are deleted from Skylar One.

Generating a Report for Product Subscriptions

From the Product Subscription Manager page you can generate an Excel report on all product subscriptions in Skylar One.

To generate a report on product subscriptions:

  1. Go to the Product Subscription Manager page (Registry > Service Provider Utilities > Product Subscriptions).
  2. On the Product Subscription Manager page, click the Report button.
  3. After clicking the Report option, specify whether you want to save the report to your local computer or open the report immediately with Excel. The report will contain all the information displayed in the Product Subscription Manager page.