Slack Notifications
Features
- You can configure Skylar Automated RCA to automatically send Root Cause (RCA) reports to Slack channels. This allows you to see details of root cause in your Slack client.
- Each Skylar Automated RCA report includes a summary, a word cloud, and a set of log events showing symptoms and root cause, plus a link to the full report in the Skylar Automated RCA user interface.
- This means faster Mean Time to Resolution (MTTR) and less time manually hunting for root cause.
Integration Details
STEP 1: Create an incoming webhook in Slack:
- Go to https://api.slack.com and log in to your workspace.
- Click Your Apps, then the button, and then From Scratch.
- Enter an App Name, select the appropriate Workspace, and then click .
- Click Incoming Webhooks.
- Set Activate Incoming Webhooks to On.
- Click Add New Webhook to Workspace.
- Select the desired Channel and click .
- Copy and save the Webhook URL for use in STEP 2, below.
STEP 2: Create a Slack integration in Skylar Automated RCA to send suggestions to Slack:
- In the Skylar Automated RCA user interface, go to the Integrations & Collectors page (Settings () > Integrations & Collectors).
- In the Notifications section, click the button.
- Click Create Slack Notification Integration dialog appears. . The
- On the Integration Name for this integration. tab, enter an
- In the Deployment drop-down, select a deployment for the integration.
- In the Service Group(s) drop-down, select a service group for the integration.
- On the tab, click .
- In the Slack Webhook URL field, add the webhook that you created in STEP 1, above.
- You can choose to send notifications the first time the Skylar AI detects a new type of proactive Root Cause report. We recommend setting the Send on 1st occurrence toggle to Yes for proactive notification of potential new problems. If you want to be notified on subsequent occurrences, do this from the relevant Root Cause report.
- Click .