Slack Notifications

Features

• You can configure Zebrium to automatically send Root Cause (RCA) reports to Slack channels. This allows you to see details of root cause in your Slack client.
• Each Zebrium RCA report includes a summary, a word cloud, and a set of log events showing symptoms and root cause, plus a link to the full report in the Zebrium user interface.
• This means faster Mean Time to Resolution (MTTR) and less time manually hunting for root cause.

Integration Details

STEP 1: Create an incoming webhook in Slack:

1. Go to https://api.slack.com and log in to your workspace.
2. Click Your Apps, then the Create New App button, and then From Scratch.
3. Enter an App Name, select the appropriate Workspace, and then click Create App.
4. Click Incoming Webhooks.
5. Set Activate Incoming Webhooks to On.
6. Click Add New Webhook to Workspace.
7. Select the desired Channel and click Allow.
8. Copy and save the Webhook URL for use in STEP 2, below.

STEP 2: Create a Slack integration in Zebrium to send suggestions to Slack:

1. In the Zebrium user interface, go to the Integrations & Collectors page (Settings () > Integrations & Collectors).
2. In the Notifications section, click the Slack button.
3. Click Create a New Integration. The Create Slack Notification Integration dialog appears.
4. On the General tab, enter an Integration Name for this integration.
5. In the Deployment drop-down, select a deployment for the integration.
6. In the Service Group(s) drop-down, select a service group for the integration.
7. On the Send Detections tab, click Enabled.
8. In the Slack Webhook URL field, add the webhook that you created in STEP 1, above.
9. You can choose to send notifications the first time the AI/ML engine detects a new type of proactive Root Cause report. We recommend setting the Send on 1st occurrence toggle to Yes for proactive notification of potential new problems. If you want to be notified on subsequent occurrences, do this from the relevant Root Cause report.
10. Click Save.