Create Incident Type
Use this request to set attributes of an Incident Type.
Method URL
|
URL created for this integration |
HTTP Method
|
POST |
Content Type
|
application/json |
Request Arguments
itype_id |
string |
Incident Type ID |
None |
itype_title |
string |
Short title of the incident as seen in the RCA list and RCA report Notes section |
None |
itype_desc |
string |
Long description of the incident as seen in the RCA report Notes section |
None |
itype_tracking_url |
string |
URL pointing to additional information for the Incident as seen in the RCA report Notes section |
None |
Example Request Payload
{
"itype_id": "00000000-0000-0000-0000-000000000000",
"itype_title": "This is a short title",
"itype_desc": "This is a longer description seen when viewing the RCA report Notes",
"itype_tracking_url": "https://support.acme.com/kb012345/instructions.html"
}
Example Response Payload
{
"data": [
{
"itype_desc": "This is a longer description seen when viewing the RCA report Notes",
"itype_feedback_incident": 5,
"itype_id": "00000000-0000-0000-0000-000000000000",
"itype_keys": "",
"itype_outbound_integration_ids": [
"3ca42ef0-1510-4a61-aee3-9763bf008acf",
"8a0d216e-ccbd-4cbf-9f16-c99b6701ffd4",
"85b92f12-97f3-43d4-7d94-5ff9784a1a92"
],
"itype_owner": "",
"itype_priority_ts": "0001-01-01T00:00:00Z",
"itype_title": "This is a short title",
"itype_tracking_url": "https://support.acme.com/kb012345/instructions.html",
"modify_user_name": "Zebrium",
"ts": "2021-09-15T15:50:16.726916Z",
"itype_outbound_priority": "P3"
}
],
"error": {
"code": 200,
"message": "200 OK"
}
"op": "create",
"softwareRelease": "20210915074109"
}