Configuring the Jira Service Management Action Policies

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This section describes how to edit the action policies included in the Jira Service Management Automation Policies PowerPack so that the action policies can communicate with your SL1 PowerFlow system.

This section covers the following topics:

Editing the Jira Service Management Action Policies

The Jira Service Management Automation Policies PowerPack includes two action policies that use the "Run Integration Service Application" action type to trigger the PowerFlow application that sends and receives data to Jira. You can specify the credential ID in a JSON structure that you enter in the Input Parameters field in the Action Policy Editor modal.

To edit the action policies included in the PowerPack:

  1. Go to the Action Policy Manager page (Registry > Run Book > Actions).

  1. Locate the action policy that you want to use, and then click its wrench icon (). The Editing Action page appears:

An image of the Policy Editor page.

  1. In the Input Parameters field, change the values of the following parameters:

  • credential_id. Change the value to the credential ID that you noted earlier when creating a credential for your PowerFlow system. This parameter is required.
  • include_event. Leave the value as "true".
  • application_name. Leave the default application value.
  • params. Leave the default parameter value.

  1. Click Save.