Introduction

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This section describes the Admin Notifier, which alerts administrator users upon login to any issues on monitored SL1 appliances that could lead to an outage, such as the database running out of space.

After login, the Admin Notifier displays a banner if any of the filtered events are found so that you can take action on the issues immediately.

How Does the Admin Notifier Work?

When certain events are present that could lead to a system outage, the Admin Notifier appears in SL1 for administrator users at login and persists as a banner at the top of the screen until no qualifying events are found. The Admin Notifier monitors your SL1 appliances for the events listed in the table in What Issues Does the Admin Notifier Monitor?

If you are using the classic SL1 user interface, the Admin Notifier has additional functions. See Admin Notifier in the Classic SL1 User Interface.

After logging in to SL1, administrators will see the following modal if qualifying events are found:

Click OK to continue or click View Events to go to the Events page to see a view filtered by admin events.

The System Warning banner will persist across the user interface until all of the qualifying events have been acknowledged.

To interact with the banner, you can click one of the buttons that appears on the banner:

  • Dismiss. Hides the banner for the duration of your session or until another qualifying event is logged. If qualifying events are still present, the banner will reappear upon your next login.
  • Snooze. Hides the banner for 15 minutes. If qualifying events are still present after 15 minutes, the banner will reappear.
  • View Events. Opens the Events page with a filter applied that shows only the admin events.

Admin Notifier in the Classic SL1 User Interface

The System Warning banner appears in the classic user interface.

In the classic user interface, you can select events to add to or remove from the System Warning banner. On the Event Policy Manager page (Registry > Events > Event Manager), the Select Action menu on the Event Policy Manager page includes the following options: Enable Admin Banner Warning and Disable Admin Banner Warning for selected events.

The Event Policy Manager page also includes a new Admin Warning column that specifies whether or not an event will be included in the System Warning Banner.

What Issues Does the Admin Notifier Monitor?

The following table includes the events that might appear in the Admin Notifier, the Dynamic Application that triggers the event, the severity of the event, and references that can help you resolve the problem before it causes an outage. Knowledge Base Articles (KBA) are found on the ScienceLogic Support website (https://support.sciencelogic.com/s/knowledge).

Event Name Dynamic Application Severity Reference
Support: Database Config - License expires in less than 14 days Support: Database Configuration Critical Renew license. See Licensing and Configuring a Database Server or All-in-One Appliance manual or KBA-4978.
Support: DRBD Proxy License Expiration Eminent Support: DRBD Proxy License Expiration Critical Renew license. See Licensing and Configuring a Database Server or All-in-One Appliance manual or KBA-4979.
InnoDB Space: Critical Threshold Support: InnoDB Size Critical See Device Thresholds and Retention or KBA-4980.
Support: SL1 Config - Appliance Not Licensed Support: SL1 Configuration Critical License your SL1 appliance. See Licensing and Configuring a Database Server or All-in-One Appliance or KBA-4981.
Support: MariaDB Config - InnoDB Force Recovery Non-Zero Value Support: MariaDB Configuration Critical See KBA-4982.
Poller: File system usage exceeded (critical) threshold Internal Critical See KBA-4983.
Support: Appliance Validation Not Monitored Support: Appliance Validation Major Discover all appliances as devices.
Support: Appliance Validation Minimum AIO Requirements Not Met Support: Appliance Validation Major See KBA-4984.
Support: Appliance Validation Minimum AP Requirements Not Met Support: Appliance Validation Major See KBA-4985.
Support: Appliance Validation Minimum DB Requirements Not Met Support: Appliance Validation Major See KBA-4986.
Support: Appliance Validation Minimum DC Requirements Not Met Support: Appliance Validation Major See KBA-4987.
Support: Appliance Validation Minimum MC Requirements Not Met Support: Appliance Validation Major See KBA-4988.
Support: API Message Backlog Has Exceeded Threshold Support: Async Message Backlog Performance Major See KBA-4989.
Support: Syslog Message Backlog Has Exceeded Threshold Support: Async Message Backlog Performance Major See KBA-4990.
Support: Trap Message Backlog Has Exceeded Threshold Support: Async Message Backlog Performance Major See KBA-4991.
Support: Cluster Resource Template Outdated Support: Cluster Configuration Major See KBA-4992.
Support: DNS Resolution - Invalid Response Support: Database Configuration Major See KBA-4993.
Support: SL1 will run out of space in less than 14 days Support: DB Space Estimator Critical See KBA-4994.
Mail Backlog: Critical Support: Mail Backlog Critical See KBA-4995.
Support: MariaDB Config - File per table Support: MariaDB Configuration Critical See KBA-4996.
Support: MariaDB Connections High - Critical Support: MariaDB Performance Critical See KBA-4997.
Support: High Rows Behind High Support: Rows Behind Critical See KBA-4998.
Support: Medium Rows Behind High Support: Rows Behind Major See KBA-4999.
Siteconfig Check: Differing Variable Support: Siteconfig Check Critical See KBA-5000.
Siteconfig Check: Missing Variable Support: Siteconfig Check Critical See KBA-5001.
Support: SL1 Config - Bad Timezone Support: SL1 Configuration Critical Reset timezone to UTC. See KBA-5002.
Support: SL1 Config - Pause file detected Support: SL1 Configuration Critical The system is not currently collecting any information. See KBA-5003.
Support: Out of Memory - Process Has Been Killed Syslog Major See KBA-5004.
Support: MariaDB Error Syslog Major See KBA-5005.