Subscription Data Collection

Download this manual as a PDF file

This section describes the subscription data collected by SL1.

Use the following menu options to navigate the SL1 user interface:

  • To view a pop-out list of menu options, click the menu icon ().
  • To view a page containing all of the menu options, click the Advanced menu icon ().

Subscription Data Collected by SL1

With a subscription, SL1 collects and sends billing data to ScienceLogic via secure Hypertext Transfer Protocol (HTTPS). During this collection, SL1 collects device configuration data and statistical metadata only; no specific performance collection data is included.

ScienceLogic uses the data collected for each device to assign a license to the device, and you are billed based on the number of device licenses you consume. The rules that govern how licenses are assigned are based on your subscription with ScienceLogic. Certain types of devices do not count against your device license usage in SL1. For more information, see the Non-billable Devices section.

SL1 collects the following billing data from customer systems:

  • Device configuration data that is recorded per-device
  • System configuration data
  • Device statistics data that is recorded per-device and per-collection type and aggregated daily

Each device is categorized based on whether it is managed as infrastructure, is part of a managed application, or is part of a managed service.

The following table lists the specific data that is collected:

Collection Data Collected
Per SL1 System
  • ScienceLogic System Identifier
  • ScienceLogic Version
  • ScienceLogic Revision
  • DRBD Version
  • MySQL Version
  • Number of Organizations
  • Number of Users
  • Number of Applications
  • Number of Application Components
  • List of Dynamic Applications installed on each monitored device, with the following information included:
    • ID
    • GUID
    • Name
    • Version
    • PowerPack GUID
    • PowerPack Name
    • PowerPack Version
    • Number of Subscribers
  • Number of Configured Dashboards
  • Number of Scheduled Reports
  • Number of Asset Records
  • Number of each type of the following appliances:
    • Admin Portals
    • Database Servers
    • Data Collectors
    • Message Collectors
    • Compute Nodes
    • Storage Nodes
  • Number of Device Groups
  • Number of IT Services
  • Number of Business Services
  • Number of Device Services
  • Number of Automations triggered for the past 24 hours
  • Number of Automation Actions executed for the past 24 hours
  • Number of New Tickets Created
  • Number of New Event Instances
  • Latest output of System Status script for each appliance
  • Earliest license expiry date
  • List of all installed PowerPacks with the following information per PowerPack:
    • GUID
    • Name
    • Version
    • Revision
    • Publisher
  • A list of which major product features are in-use.
  • The CPU, Memory, and Disk configuration of SL1 appliances.
  • CPU, Memory, and Disk utilization metrics for SL1 appliances.
  • The number of devices and interfaces monitored by each Data Collector.
Per Device
  • Device ID
  • Organization ID
  • Device Name
  • Device Class with the following information per device class:
    • GUID
    • Name
    • Description
    • Device Category GUID
    • Device Category Name
  • Device Subscription Tier
  • Device Category
  • Interface Count
  • Merge/Component ID
  • Aligned Dynamic Applications
  • Number of Associated Applications
  • Number of Associated Business Services
  • Number of Associated IT Services
  • Number of Associated Device Services
  • Relationships with other devices
    • Relationship Type
    • Device Class for the device on the other end of the relationship

Certain types of devices do not count against your license usage in SL1. For more information, see the Non-billable Devices section.

Non-billable Devices

Typically, any device that SL1 is monitoring will consume a single ScienceLogic device license. This one-to-one relationship between a device and a device license is in use regardless of whether the device is a physical device monitored via direct network polling, a virtual device with no network address of its own, or a component device that was created in SL1 with a Dynamic Application or through relationships between Dynamic Applications.

Even if you turn off data collection for a device, that device still consumes a single ScienceLogic device license.

There are, however, some devices that do not consume device licenses. These devices are referred to as inactive. If you have a subscription license, the following devices do not count against your license usage depending on your pricing plan for SL1:

  • Devices in a virtual collector group. Virtual collector groups do not perform collection on any devices aligned with them; they serve only as a means of storing historical data from those devices.
  • Devices assigned specific device classes. This includes SL1 appliances and logical component devices such as AWS Regions, VMware Folders, and so on.
  • Devices with no performance data in the last 24 hours. (Dependent upon your pricing plan.) If a device is in user-maintence mode with maintenance collection enabled, the device will still be considered active. To be considered inactive, there must be zero collection events in the last 24 hours.

For more information about your ScienceLogic pricing plan, contact ScienceLogic Support.