Configuration and Credentials

Download this manual as a PDF file

The following sections describe how to configure a Cisco Unified Communications Manager (CM) system for monitoring by SL1 using the "Cisco: CUCM Unified Communications Manager" PowerPack.

Prerequisites for Monitoring CUCM

During the discovery process, SL1 automatically aligns the IP addresses and hostnames for each node in a Cisco Unified CM cluster via DNS.

If you do not have access to DNS for the Cisco Unified CM systems that you want to monitor with SL1, ensure that you know or have access to the following information about each node:

  • IP address
  • Hostname

Configuring SL1 to Monitor CUCM

You can choose from several different possible configurations when using SL1 to monitor Cisco Unified CM:

  • You can have the ScienceLogic Data Collector either in front of a firewall or behind a firewall.
  • You can define the CallManager nodes either by hostname or by IP address in the Cisco Unified CM database.
  • In some scenarios, you can also use network address translation (NAT) when defining the CallManagers.

These various methods are described in this section.

Method 1

In the first scenario, the Data Collector sits in front of the firewall and you define the CallManagers by hostname:

In this scenario, you must have the following ports open for the firewall:

Direction Port Protocol
ScienceLogic Database Server to the Data Collector 7707 TCP
PhoneHome Collector to the Database Server 7705 TCP

Method 2

In the second scenario, the Data Collector sits in front of the firewall and you define the CallManagers by IP address. This method requires you to create a host file that includes the CallManager hostname and IP address:

In this scenario, you must have the following ports open for the firewall:

Direction Port Protocol
ScienceLogic Database Server to the Data Collector 7707 TCP
PhoneHome Collector to the Database Server 7705 TCP

Method 3

In the third scenario, the Data Collector sits behind the firewall and you define the CallManagers by hostname:

In this scenario, you must have the following ports open for the firewall:

Direction Credential Port Protocol
ScienceLogic Data Collector to the Cisco Unified CM Cluster and CallManagers SNMP 161 UDP
Cisco Unified CM user 8443 TCP

Method 4

In the fourth scenario, the Data Collector sits behind the firewall and you define the CallManagers by hostname, with NAT. This method requires you to create a host file that includes the CallManager hostname and the IP address the Data Collector can use to access the device:

In this scenario, you must have the following ports open for the firewall:

Direction Credential Port Protocol
ScienceLogic Data Collector to the Cisco Unified CM Cluster and CallManagers SNMP 161 UDP
Cisco Unified CM user 8443 TCP

Method 5

In the final scenario, the Data Collector sits behind the firewall and you define the CallManagers by IP address, with NAT. This method requires you to create a host file that includes the CallManager host name and IP address the Data Collector can use to access the device:

This method is not supported by versions of theCisco: CUCM Unified Communications Manager PowerPack prior to version 109.

In this scenario, you must have the following ports open for the firewall:

Direction Credential Port Protocol
ScienceLogic Data Collector to the Cisco Unified CM Cluster and CallManagers SNMP 161 UDP
Cisco Unified CM user 8443 TCP

Configuring CUCM for NAT 

If you are using Network Address Translation (NAT) in your environment, you will need to adjust a threshold in the "Cisco: CUCM Cluster Information" Dynamic Application to enable NAT support.

To configure the threshold object:

  1. Go to the Dynamic Applications Manager page (System > Manage > Dynamic Applications).
  2. Locate the "Cisco: CUCM Cluster Information" Dynamic Application and click its wrench icon ().
  3. In the Dynamic Applications Properties Editor, click the Thresholds tab.
  4. Click the wrench icon () for the "Use Server Hostname for NAT" threshold object.
  5. Ensure that the Override Threshold Value field is set to Enabled.
  6. In the Threshold Value field, type "1".

NOTE: The Threshold Value will be reset when you upgrade the PowerPack if you have not enabled the Enable Selective PowerPack Field Protection setting. To do this, go to the Behavior Settings page (System > Settings > Behavior) and click the Enable Selective PowerPack Field Protection checkbox.

  1. Click Save.

Enabling the CUCM AXL Web Service

SL1 can monitor a Cisco Unified CM system by requesting detailed information about the system from the Cisco Unified CM AXL Web Service.

The Cisco Unified CM AXL web service is disabled by default. To enable the AXL web service, perform the following steps:

  1. In a browser window, navigate to the following address:
  2. https://ip-address-of-CM-system:8443/ccmadmin/showHome.do

  1. Log in to the Cisco Unified CM Administration site as an administrator.

  1. In the Navigation drop-down list at the top-right corner of the page, select Cisco Unified Serviceability, and then click the Go button. The Cisco Unified Serviceability page appears.

  1. In the navigation bar at the top-left of the page, hover over Tools, then select Service Activation. The Service Activation page appears.

  1. In the Server drop-down list, select the Cisco Unified CM server for which you want to enable the AXL web service, and then click the Go button.
  2. In the list of services, locate the Database and Admin Services section. If the Activation Status of the Cisco AXL Web Service is "Activated", the AXL web service is already enabled.
  3. If the Activation Status of the Cisco AXL Web Service is not "Activated", select the checkbox for the Cisco AXL Web Service.
  4. Click the Save button at the bottom of the page to save your changes, and then click the OK button in the pop-up window that appears.

Configuring a CUCM User Account

ScienceLogic recommends that you create a Cisco Unified CM user account that will be used only by SL1 to access the AXL web service. To create a user account in Cisco Unified CM that can access only the AXL web service, perform these two steps:

  • Create a user account.
  • Create a user group that includes the user account and has permission to access only the AXL web service.

To create a new Cisco Unified CM user group and user account, perform the following steps:

  1. In a browser window, navigate to the following address:

https://ip-address-of-CM-system:8443/ccmadmin/showHome.do

  1. Log in to the Cisco Unified CM Administration site as an administrator.

  1. In the navigation bar at the top-left of the page, hover over User Management, then select Application User. The Find and List Users page appears.

  1. Click the + Add New button. The Application User Configuration page appears.

  1. Supply values in the following fields:
  • User ID. Type a username for the new user.
  • Password. Type a password for the new user.
  • Confirm Password. Type the password for the new user again.

  1. Click the Save button.

  1. In the navigation bar at the top-left of the page, hover over User Management, then select User Group. The Find and List User Groups page appears.

  1. Click the + Add New button. The User Group Configuration page appears.

  1. In the Name field, type a name for the user group. For example, you could call the user group "AXL Access".
  2. Click the Save button.

  1. Click the Add App Users to Group button. The Find and List Application Users window appears.

  1. Click the Find button. In the list of users, select the checkbox for the user account that you created, then click the Add Selected button at the bottom of the page.

  1. The Find and List Application Users window closes. In the User Group Configuration page, the user account is included in the list of users

  1. In the Related Links drop-down list at the top-right hand corner of the page, select Assign Role to User Group, and then click the Go button. The User Group Configuration page appears.

  1. Click the Assign Role to Group button. The Find and List Roles window appears.

  1. Click the Find button. A list of roles appears.

  1. Select the checkboxes for the following roles:
  • Standard AXL API Access
  • Standard CCM Admin Users
  • Standard SERVICEABILITY Read Only

  1. Click the Add Selected button at the bottom of the page.

  1. The Find and List Roles window closes. In the User Group Configuration page, the Roles field includes the Standard AXL API Access role.

  1. Click the Save button.

Configuring Prime License Manager

If you want to monitor Cisco Unified CM license information from Cisco Prime License Manager (PLM), you must create an administrator user account that SL1 can use to access PLM.

To create an administrator user in PLM:

  1. In a browser window, navigate to the following address:

https://ip-address-of-plm-server/elm-admin/

  1. Log in to the Cisco PLM site as an administrator.
  2. In the Administration drop-down menu, select Administrator Accounts.

  1. Click the Add Administrator button.

  1. In the Add Administrator Account modal page, make entries in the following fields.
  • Name/Description. Type a name or description for the account.
  • Username. Type the account username.
  • Password. Type the account password.
  • Re-enter Password. Type the account password again.
  1. Click OK.

Creating a CUCM Credential

To use the Dynamic Applications in the Cisco: CUCM Unified Communications Manager PowerPack, you must first define a Basic/Snippet Cisco Unified CM credential in SL1. This credential allows SL1 to communicate with the Cisco Unified CM cluster. The Cisco: CUCM Unified Communications Manager PowerPack includes a template you can use to create this Basic/Snippet credential.

NOTE: If you are using an SL1 system prior to version 11.1.0, the new user interface does not include the Duplicate option for sample credential(s). ScienceLogic recommends that you use the classic user interface and the Save As button to create new credentials from sample credentials. This will prevent you from overwriting the sample credential(s).

To modify the Cisco Unified CM Basic/Snippet Credential template for use with your Cisco Unified CM cluster:

  1. Go to the Credentials page (Manage > Credentials).
  2. Locate the "Cisco CUCM Example" sample credential. Click its Actions icon () and select Duplicate. A copy of the credential, called Cisco CUCM Example copy appears.
  3. Click the Actions icon () for the Cisco CUCM Example copy credential and select Edit. The Edit Credential page appears:

An image of the VMware Create Credential page.

  1. Supply values in the following fields:
  • Name. Type a new name for the credential.

  • All Organizations. Toggle on (blue) to align the credential to all organizations, or toggle off (gray) and then select one or more specific organizations from the What organization manages this service? drop-down field to align the credential with those specific organizations.

  • Timeout (ms). Type the timeout value of each request, in milliseconds. The default value is "30000".

  • Hostname/IP.  Type the hostname or IP address, or you can type the variable "%D".
  • Port.  Type the port number.

The example credential included in older versions of the Cisco: CUCM Unified Communications Manager PowerPack used "80" as the default Port number. If your Cisco Unified CM credential specifies port 80, SL1 will automatically override that value and use port 8443 instead. If your Cisco Unified CM credential specifies any port other than 80, SL1 will use that specified port.

  • Username. Type the username for the Cisco Unified CM user account that you created to access the AXL web service. For details, see the Configuring a Cisco Unified CM User Account section.
  • Password. Type the password for the username you entered in the Username field.
  1. Click Save & Close.

Creating a CUCM Credential in the SL1 Classic User Interface

To use the Dynamic Applications in the Cisco: CUCM Unified Communications Manager PowerPack, you must first define a Basic/Snippet Cisco Unified CM credential in SL1. This credential allows SL1 to communicate with the Cisco Unified CM cluster. The Cisco: CUCM Unified Communications Manager PowerPack includes a template you can use to create this Basic/Snippet credential.

To modify the Cisco Unified CM Basic/Snippet Credential template for use with your Cisco Unified CM cluster:

  1. Go to the Credential Management page (System > Manage > Credentials).

  1. Click the wrench icon () for the Cisco CUCM Example credential. The Credential Editor modal window appears.

  1. Supply values in the following fields:
  • Credential Name. Type a new name for the credential.

  • Hostname/IP. Type the hostname or IP address, or you can type the variable "%D".
  • Port. Type the port number.

The example credential included in older versions of the Cisco: CUCM Unified Communications Manager PowerPack used "80" as the default Port number. If your Cisco Unified CM credential specifies port 80, SL1 will automatically override that value and use port 8443 instead. If your Cisco Unified CM credential specifies any port other than 80, SL1 will use that specified port.

  • Timeout (ms). Type the timeout value of each request, in milliseconds. The default value is "30000".
  • Username. Type the username for the Cisco Unified CM user account that you created to access the AXL web service. For details, see the Configuring a Cisco Unified CM User Account section.
  • Password. Type the password for the username you entered in the Username field.
  1. Click the Save As button.

If you are monitoring Cisco Unified CM license information with the Cisco Prime License Manager (PLM) and your PLM administrator username and password are the same as the user account you created to access the AXL web service, then you can use the same credential to access PLM. However, if your PLM administrator user information is different, then repeat these steps to create a credential to access PLM.

If SNMP is enabled on the Cisco Unified CM cluster, then you can also create an optional SNMP credential that will be used only during discovery to classify the cluster device class. If SNMP is not available on the Cisco Unified CM cluster, then you do not need an SNMP credential. For more information on SNMP credentials, see the section on Defining an SNMP Credential.

Manually Creating Host File Entries for CUCM Nodes

During the discovery process, SL1 automatically aligns the IP addresses and hostnames for each CallManager server (node) in a Cisco Unified CM cluster via DNS.

If you do not have access to DNS for the Cisco Unified CM system you want to monitor, you must manually create host file entries in SL1 for each node in the Cisco Unified CM cluster. Each host file entry must contain the IP address and hostname of a node in the Cisco Unified CM cluster.

If you have access to DNS for the Cisco Unified CM system you want to monitor with SL1, you do not need to perform the steps to manually configure host file entries. Continue to the section on Discovering a Cisco Unified CM Cluster.

Repeat the following steps for each node in the Cisco Unified CM cluster.

To create a host file entry:

  1. Go to the Host File Entry Manager page (System > Customize > Host Files).
  2. Click the Action menu and choose Create New Entry. The Create New Host File Entry modal page appears.
  3. In the Create New Host File Entry modal page, supply values in the following fields:
  • IP Address. The IP address to resolve with the hostname.

Server hostnames should be aligned to external IP addresses when supporting Network Address Translation (NAT) environments.

  • Hostnames and Aliases. The hostname to align with the specified IP address. You can also include a space-delimited list of aliases for the host name.
  • Description. Description of the host entry. This field is not written to the host file. This field is for administrators to use when managing host file entries.
  • Organization. Organization associated with the host. You can select from a list of all existing organizations. This field is not written to the host file. This field is for administrators to use when managing host file entries. For example, a service provider could assign each customer its own organization and then use this field to manage host file entries for each customer.
  1. Click the Save button to save the new host entry.

Discovering a Cisco Unified CM Cluster

When you use the Cisco: CUCM Unified Communications Manager PowerPack to discover Cisco Unified CM devices, SL1 creates a device representing your Cisco Unified CM cluster. This cluster device acts as the root device for the remaining servers and component devices in your Cisco Unified CM system.

To create and run a discovery session that will discover a Cisco Unified CM cluster:

  1. On the Devices page () or the Discovery Sessions page (Devices > Discovery Sessions), click the Add Devices button. The Select page appears:

Image of the Add Devices wizard, page 1

  1. Click the Unguided Network Discovery button. Additional information about the requirements for discovery appears in the General Information pane to the right.
  1. Click Select. The Add Devices page appears.
  2. Complete the following fields:
  • Name. Type a unique name for this discovery session. This name is displayed in the list of discovery sessions on the Discovery Sessions tab.
  • Description. Optional. Type a short description of the discovery session. You can use the text in this description to search for the discovery session on the Discovery Sessions tab.
  • Select the organization to add discovered devices to. Select the name of the organization to which you want to add the discovered devices
  1. Click Next. The Credentials page of the Add Devices wizard appears:

Image of the Add Devices wizard, page 2

  1. On the Credentials page:
  • Select an SNMP credential to use with the Cisco Unified CM cluster. (For more information on SNMP credentials, see the section on Defining an SNMP Credential.).

An SNMP credential is needed only to properly classify the devices in the cluster. If SNMP is not available on the Cisco Unified CM cluster, then you do not need to select an SNMP credential; in that scenario, the root device will be discovered as a pingable device and you must manually change it to a Cisco Unified CM cluster.

  1. Click Next. The Discovery Session Details page of the Add Devices wizard appears:

Image of the Add Devices wizard, page 2

  1. Complete the following fields:
  • List of IPs/Hostnames. Type the IP addresses for the Cisco Unified CM Publishers.
  • Which collector will monitor these devices?. Required. Select an existing collector to monitor the discovered devices.
  • Run after save. Select this option to run this discovery session as soon as you save the session.
  1. Click Save and Run if you enabled the Run after save setting, or Save and Close to save the discovery session. The Discovery Sessions page (Devices > Discovery Sessions) displays the new discovery session.
  2. If you selected the Run after save option on this page, the discovery session runs, and the Discovery Logs page displays any relevant log messages. If the discovery session locates and adds any devices, the Discovery Logs page includes a link to the Device Investigator page for the discovered device.

NOTE: If you attempt to discover a CUCM cluster whose servers have been cloned from a separate CUCM cluster that has also been discovered within the same SL1 stack, the "Cisco: CUCM Subscriber Merge" Dynamic Application may incorrectly attempt to merge subscriber devices with components in another DCM tree. To avoid this, you must manually merge the subscriber server devices with their associated component devices in the correct cluster. The physical device of the CUCM Publisher should not be merged with its associated component device.

Discovering a CUCM Cluster in the SL1 Classic User Interface

When you use the Cisco: CUCM Unified Communications Manager PowerPack to discover Cisco Unified CM devices, SL1 creates a device representing your Cisco Unified CM cluster. This cluster device acts as the root device for the remaining servers and component devices in your Cisco Unified CM system.

To create and run a discovery session that will discover a Cisco Unified CM cluster:

  1. Go to the Discovery Control Panel page (System > Manage > Classic Discovery).

  1. Click the Create button to create a new discovery session. The Discovery Session Editor window appears.

  1. Enter values in the following fields:
  • IP Address/Hostname Discovery List. Type the IP addresses for the Cisco Unified CM Publishers.

To monitor Cisco Unified CM servers that are registered by name within their clusters, you might need to go to the Host File Entry Manager page (System > Customize > Host Files) and map the server names to their IP addresses if you do not have access to DNS for the Cisco Unified CM system you want to monitor. For Network Address Translation (NAT) environments, server hostnames should be mapped to external IP addresses. For more information, see the section Manually Creating Host File Entries for Cisco Unified CM Nodes.

  • SNMP Credential. Select an SNMP credential to use with the Cisco Unified CM cluster. (For more information on SNMP credentials, see the section on Defining an SNMP Credential.)

An SNMP credential is needed only to properly classify the devices in the cluster. If SNMP is not available on the Cisco Unified CM cluster, then you do not need to select an SNMP credential; in that scenario, the root device will be discovered as a pingable device and you must manually change it to a Cisco Unified CM cluster.

  1. You can enter values in the other fields on this page, but are not required to and can simply accept the default values. For more information about the other fields on this page, see the section on Discovery and Credentials.
  2. Click Save and then close the Discovery Session Editor window.
  3. The discovery session you created appears at the top of the Discovery Control Panel page. Click its lightning bolt icon () to run the discovery session.
  4. The Discovery Session window appears.
  5. When the Cisco Unified CM cluster is discovered, click its device icon () to view the Device Properties page for the Cisco Unified CM cluster.

NOTE: If you attempt to discover a CUCM cluster whose servers have been cloned from a separate CUCM cluster that has also been discovered within the same SL1 stack, the "Cisco: CUCM Subscriber Merge" DA may incorrectly attempt to merge subscriber devices with components in another DCM tree. To avoid this, you must manually merge the subscriber server devices with their associated component devices in the correct cluster. The physical device of the CUCM Publisher should not be merged with its associated component device.

Dynamic Application Producers and Consumers

If you enable or disable any of the cache-producing Dynamic Applications, the corresponding cache-consuming Dynamic Applications will also be impacted.

To check the cache producer(s) for a given cache-consuming application that uses the legacy built-in caching mechanism, find the associated cache producer under Cached object drop-down field in the Snippets tab of the Snippet Editor modal.

  • Cisco: CUCM Cluster Root Cache:
    • Cisco: CUCM Cluster Information
    • Cisco: CUCM Discovery - Devices
  • Cisco: CUCM CTI Device Cache:
    • Cisco: CUCM CTI Manager Configuration
  • Cisco: CUCM Gatekeeper Cache:
    • Cisco: CUCM Gatekeeper Configuration
    • Cisco: CUCM Gatekeeper Container Discovery
    • Cisco: CUCM Gatekeeper Instances Discovery
    • Cisco: CUCM Gatekeeper Performance
  • Cisco: CUCM H323 Trunk Cache
    • Cisco: CUCM H323 Trunk Container - Discovery
    • Cisco: CUCM H323 Trunk-Discovery
    • Cisco: CUCM H323 Trunk Performance
    • Cisco: CUCM H323 Trunk Configuration
  • Cisco: CUCM Media Resource Big Cache:
    • Cisco: CUCM SW Conf Bridge
    • Cisco: CUCM SW Conf Bridge Discovery
    • Cisco: CUCM SW Conf Bridge Performance
    • Cisco: CUCM Media Resource Configuration
    • Cisco: CUCM Media Resource Summary
    • Cisco: CUCM HW Conference
    • Cisco: CUCM HW Conf Instance Creation
    • Cisco: CUCM HW Conf Performance
    • Cisco: CUCM Discovery - Media Resources
    • Cisco: CUCM MOH
    • Cisco: CUCM MOH Instance Creation
    • Cisco: CUCM MOH Performance
    • Cisco: CUCM XCODE
    • Cisco: CUCM XCODE Instance Creation
    • Cisco: CUCM XCODE Performance
    • Cisco: CUCM ANN
    • Cisco: CUCM ANN Discovery
    • Cisco: CUCM ANN Performance
    • Cisco: CUCM MTP
    • Cisco: CUCM MTP Discovery
    • Cisco: CUCM MTP Performance
    • Cisco: CUCM Video Conference Bridge Container Discovery
    • Cisco: CUCM Video Conference Bridge Instances Discovery
    • Cisco: CUCM Video Conference Bridge Performance
    • Cisco: CUCM Telepresence MCU Conf Bridge Container Discovery
    • Cisco: CUCM Telepresence MCU Conf Bridge Instances Discovery
    • Cisco: CUCM Telepresence MCU Conf Bridge Performance
  • Cisco: CUCM MGCP Gateway Cache:
    • Cisco: CUCM BRI Gateway Cont. -Discovery
    • Cisco: CUCM BRI Gateway-Discovery
    • Cisco: CUCM BRI Gateway Configuration
    • Cisco: CUCM BRI Performance
    • Cisco: CUCM FXO Gateway Cont.-Discovery
    • Cisco: CUCM FXO Gateway Instance Creation
    • Cisco: CUCM FXO Gateway Configuration
    • Cisco: CUCM FXO Gateway Performance
    • Cisco: CUCM FXS Gateway Cont.-Discovery
    • Cisco: CUCM FXS Gateway Discovery
    • Cisco: CUCM FXS Gateway Performance
    • Cisco: CUCM FXS Gateway Configuration
    • Cisco: CUCM Gateway Summary
    • Cisco: CUCM MGCP Gateway
    • Cisco: CUCM MGCP T1CAS Container Discovery
    • Cisco: CUCM MGCP T1CAS Instances Discovery
    • Cisco: CUCM MGCP T1CAS Configuration
    • Cisco: CUCM MGCP T1CAS Performance
    • Cisco: CUCM PRI Gateway Cont.-Discovery
    • Cisco: CUCM PRI Gateway-Discovery
    • Cisco: CUCM PRI Performance
    • Cisco: CUCM PRI Gateway Configuration
  • Cisco: CUCM Misc Perf Counters Fast Cache
    • Cisco: CUCM Tomcat Performance
    • Cisco: CUCM Tomcat Connector
    • Cisco: CUCM Tomcat Performance Totals
    • Cisco: CUCM Locations Performance
    • Cisco: CUCM Network Interface
    • Cisco: CUCM Locations LBM Performance
    • Cisco: CUCM Ramfs Performance
    • Cisco: CUCM Hunt Lists Performance
  • Cisco: CUCM Misc Perf Counts Slow Cache
    • Cisco: CUCM Num Replicates Created and State
    • Cisco: CUCM Memory
    • Cisco: CUCM System Performance
    • Cisco: CUCM TCP
    • Cisco: CUCM Signalling Performance
    • Cisco: CUCM Cisco SIP Stack
    • Cisco: CUCM Cisco SIP Station
    • Cisco: CUCM Cisco Call Manager
    • Cisco: CUCM Tomcat JVM Performance
    • Cisco: CUCM System
    • Cisco: CUCM Call Restriction Performance
    • Cisco: CUCM IP Performance
  • Cisco: CUCM Partition Cache
    • Cisco: CUCM Partition Stats
  • Cisco: CUCM Process Cache
    • Cisco: CUCM Process
    • Cisco: CUCM Process Information
  • Cisco: CUCM Service Service Performance Cache
    • Cisco: CUCM Cisco Media Streaming App
    • Cisco: CUCM Cisco TFTP Configuration
    • Cisco: CUCM Cisco TFTP Performance
    • Cisco: CUCM CTI Manager Performance
    • Cisco: CUCM CTI Manager Configuration
    • Cisco: CUCM AXL Performance Counts
    • Cisco: CUCM Cisco Web Dialer Performance
    • Cisco: CUCM Cisco Services Configuration
    • Cisco: CUCM Extension Mobility"
  • Cisco: CUCM Service States Cache
    • Cisco: CUCM TFTP - Discovery
    • Cisco: CUCM Cisco TFTP Configuration
    • Cisco: CUCM Discovery - Services
    • Cisco: CUCM Cisco Service Status
    • Cisco: CUCM CTI Manager - Discovery
    • Cisco: CUCM CTI Manager Configuration
    • Cisco: CUCM Web Dialer Discovery
    • Cisco: CUCM Cisco Services Configuration
    • Cisco: CUCM Tomcat - Discovery
    • Cisco: CUCM Extension Mobility - Discovery
  • Cisco: CUCM SIP Trunk Cache
    • Cisco: CUCM SIP Trunk Container - Discovery
    • Cisco: CUCM SIP Trunk Information
    • Cisco: CUCM SIP Trunk Performance
    • Cisco: CUCM SIP Trunk Configuration

Dynamic Applications Disabled by Default

The following Dynamic Applications are disabled by default to optimize the performance of your SL1 system, as well as the Call Manager servers you are polling. If you wish to enable any of the cache-consuming Dynamic Applications below, you must enable the Dynamic Application that is listed, as well as the cache-producing Dynamic Application at the top level in the list:

  • Cisco: CUCM Gatekeeper Cache:
    • Cisco: CUCM Gatekeeper Configuration
    • Cisco: CUCM Gatekeeper Container Discovery
    • Cisco: CUCM Gatekeeper Instances Discovery
    • Cisco: CUCM Gatekeeper Performance
  • Cisco: CUCM Media Resource Big Cache:
    • Cisco: CUCM ANN
    • Cisco: CUCM ANN Discovery
    • Cisco: CUCM ANN Performance
    • Cisco: CUCM Discovery - Media Resources
    • Cisco: CUCM HW Conference
    • Cisco: CUCM HW Conf Instance Creation
    • Cisco: CUCM HW Conf Performance
    • Cisco: CUCM Media Resource Configuration
    • Cisco: CUCM Media Resource Summary
    • Cisco: CUCM MOH
    • Cisco: CUCM MOH Instance Creation
    • Cisco: CUCM MOH Performance
    • Cisco: CUCM MTP
    • Cisco: CUCM MTP Discovery
    • Cisco: CUCM MTP Performance
    • Cisco: CUCM SW Conf Bridge
    • Cisco: CUCM SW Conf Bridge Discovery
    • Cisco: CUCM SW Conf Bridge Performance
    • Cisco: CUCM Telepresence MCU Conf Bridge Container Discovery
    • Cisco: CUCM Telepresence MCU Conf Bridge Instances Discovery
    • Cisco: CUCM Telepresence MCU Conf Bridge Performance
    • Cisco: CUCM Video Conference Bridge Container Discovery
    • Cisco: CUCM Video Conference Bridge Instances Discovery
    • Cisco: CUCM Video Conference Bridge Performance
    • Cisco: CUCM XCODE
    • Cisco: CUCM XCODE Instance Creation
    • Cisco: CUCM XCODE Performance
  • Cisco: CUCM MGCP Gateway Cache:
    • Cisco: CUCM BRI Gateway Cont. -Discovery
    • Cisco: CUCM BRI Gateway-Discovery
    • Cisco: CUCM BRI Gateway Configuration
    • Cisco: CUCM BRI Performance
    • Cisco: CUCM FXO Gateway Cont.-Discovery
    • Cisco: CUCM FXO Gateway Instance Creation
    • Cisco: CUCM FXO Gateway Configuration
    • Cisco: CUCM FXO Gateway Performance
    • Cisco: CUCM FXS Gateway Cont.-Discovery
    • Cisco: CUCM FXS Gateway Discovery
    • Cisco: CUCM FXS Gateway Performance
    • Cisco: CUCM FXS Gateway Configuration
    • Cisco: CUCM Gateway Summary
    • Cisco: CUCM MGCP Gateway
    • Cisco: CUCM MGCP T1CAS Container Discovery
    • Cisco: CUCM MGCP T1CAS Instances Discovery
    • Cisco: CUCM MGCP T1CAS Configuration
    • Cisco: CUCM MGCP T1CAS Performance
    • Cisco: CUCM PRI Gateway Cont.-Discovery
    • Cisco: CUCM PRI Gateway-Discovery
    • Cisco: CUCM PRI Performance
    • Cisco: CUCM PRI Gateway Configuration
  • Cisco: CUCM Phone Inventory

Enabling a Dynamic Application

If you want to align to any of the Dynamic Applications listed above, you must enable them from the Dynamic Applications Manager first.

To enable a Dynamic Application:

  1. Go to the Dynamic Applications Manager page. (System > Manage > Applications)
  2. Click the wrench icon () for the Dynamic Application you would like to enable.
  3. Select [Enabled] from the Operational State drop-down menu.
  4. Click the Save button and close the window.