Configuration and Discovery

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The following sections describe how to configure and discover Cisco Unity Express voice mailboxes for monitoring by SL1 using the Cisco: Unity Express PowerPack: 

Prerequisites for Monitoring Cisco Unity Express

To configure the SL1 system to monitor Cisco Unity Express voice mailboxes using the Cisco: Unity Express PowerPack, you must first have the following information about the Unity Express voice mailboxes that you want to monitor: 

  • IP addresses for the voice mailboxes
  • SNMP community strings for the voice mailboxes

Creating an SNMP Credential for Cisco Unity Express

SL1 uses SNMP to collect information about Cisco Unity Express services. To monitor Unity Express, you must first create an SNMP credential that enables SL1 to communicate with these services.

To create an SNMP credential for Cisco Unity Express:

  1. Go to the Credential Management page (System > Manage > Credentials).

  1. Click the Create button.

  1. In the drop-down list that appears, select SNMP Credential. The Credential Editor page appears.

  1. In the Profile Name field, enter a name for the credential.
  2. In the SNMP Version field, select SNMP V2.
  3. In the SNMP Community (Read Only) field, enter the community string for the Cisco Unity Express voice mailbox you want to monitor.
  4. Optionally, supply values in the other fields in this page. In most cases, you can accept the default values for the other fields.
  5. Click the Save button.

Discovering Cisco Unity Express Services

To create and run a discovery session that will discover Cisco Unity Express services, perform the following steps:

  1. Go to the Discovery Control Panel page (System > Manage > Classic Discovery or System > Manage > Discovery in the classic user interface).

  1. Click the Create button to create a new discovery session. The Discovery Session Editor page appears.

  1. Enter values in the following fields:
  • IP Address Discovery List. Enter the IP address(es) for the Cisco Unity Express voice mailbox(es).

  1. You can enter values in the other fields on this page, but are not required to and can simply accept the default values. For more information about the other fields on this page, see the section on Defining an SNMP Credential.
  2. Click Save and then close the Discovery Session Editor window.
  3. The discovery session you created appears at the top of the Discovery Control Panel page. Click its lightning bolt icon () to run the discovery session.
  4. The Discovery Session window appears.
  5. When the Cisco Unity Express voice mailbox is discovered, click its device icon () to view its Device Properties page.