Introduction

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This section describes how to monitor New Relic web services in Skylar One using the "New Relic: APM" PowerPack.

What is New Relic?

New Relic is an Application Performance Tool (APM) that captures data and information about web-based applications. Users can measure the performance of their applications, which helps determine potential service delivery issues.

What Does the New Relic: APM PowerPack Monitor?

To monitor New Relic web services using Skylar One, you must install the "New Relic: APM" PowerPack. This PowerPack enables you to discover, model, and collect data about New Relic web services.

The "New Relic: APM" PowerPack includes:

  • A sample credential you can use as a template to create SOAP/XML credentials to connect to the New Relic services you want to monitor

  • Dynamic Applications to discover, model, and monitor performance metrics, and to collect configuration data for New Relic services

  • Device Classes for each of the New Relic services Skylar One monitors
  • Event Policies and corresponding alerts that are triggered when New Relic services meet certain status criteria
  • Device dashboards that display information about New Relic services
  • A "universal" type credential for discovering New Relic Services

NOTE: The PowerPack does not model applications with "reporting: false" statuses.

Installing the New Relic: APM PowerPack

Before completing the steps in this section, you must import and install the latest version of the "New Relic: APM" PowerPack.

NOTE: Ensure that you do not have the "New Relic: APM Pro" PowerPack installed before installing the "New Relic: APM" PowerPack. These PowerPacks are not compatible. If you have the "New Relic: APM Pro" PowerPack installed, it will need to be uninstalled prior to installing the "New Relic: APM" PowerPack. The historical data from the "New Relic: APM Pro" PowerPack will be deleted when it is uninstalled.

By default, installing a new version of a PowerPack overwrites all content from a previous version of that PowerPack that has already been installed on the target system. You can use the Enable Selective PowerPack Field Protection setting in the Behavior Settings page (System > Settings > Behavior) to prevent new PowerPacks from overwriting local changes for some commonly customized fields. For more information, see the section on Global Settings.

For details on upgrading Skylar One, see the relevant Skylar One Platform Release Notes.

To download and install the PowerPack:

  1. Search for and download the PowerPack from the PowerPacks page at the ScienceLogic Support Center (Skylar One > PowerPacks, login required).
  2. In Skylar One, go to the PowerPacks page (System > Manage > PowerPacks).
  3. Click the Actions button and choose Import PowerPack. The Import PowerPack dialog box appears.
  4. Click [Browse] and navigate to the PowerPack file from step 1.
  5. Select the PowerPack file and click Import. The PowerPack Installer modal displays a list of the PowerPack contents.
  6. Click Install. The PowerPack is added to the PowerPacks page.

If you exit the PowerPack Installer modal without installing the imported PowerPack, the imported PowerPack will not appear in the PowerPacks page. However, the imported PowerPack will appear in the Imported PowerPacks modal. This page appears when you click the Actions menu and select Install PowerPack.