Introduction

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The following sections provide an overview of Cisco Unity Express and the "Cisco: Unity Express" PowerPack:

What Does the Cisco: Unity Express PowerPack Monitor?

To monitor Cisco Unity Express voice mailboxes using Skylar One, you must install the "Cisco: Unity Express" PowerPack. This PowerPack enables you to discover, model, and collect data about Unity Express voicemail services.

The "Cisco: Unity Express" PowerPack includes:

  • Dynamic Applications to discover and monitor the Unity Express voice mailboxes
  • Event policies and corresponding alerts that are triggered when Unity Express voice mailboxes meet certain status criteria

Installing the Cisco: Unity Express PowerPack

Before completing the steps in this section, you must import and install version 100 of the "Cisco: Unity Express" PowerPack.

To install version 100 of the "Cisco: Unity Express" PowerPack, your Skylar One System must be upgraded to the 7.8.0 or later release.

By default, when you install a new version of a PowerPack, it overwrites all content from that PowerPack that is already installed on the target system. You can use the Enable Selective PowerPack Field Protection setting on the Behavior Settings page (System > Settings > Behavior) to prevent the new version of the PowerPack from overwriting local changes for some commonly customized fields.

For details on upgrading Skylar One, see the relevant Skylar One Platform Release Notes.

To download and install the PowerPack:

  1. Search for and download the PowerPack from the PowerPacks page at the ScienceLogic Support Center (Skylar One > PowerPacks, login required).
  2. In Skylar One, go to the PowerPacks page (System > Manage > PowerPacks).
  3. Click the Actions menu and select Import PowerPack. The Import PowerPack modal appears.
  4. Click Browse and go to the PowerPack file from step 1.
  5. Select the PowerPack file and click Import. The PowerPack Installer modal displays a list of the PowerPack contents.
  6. Click Install. The PowerPack appears on the PowerPacks page.

If you exit the PowerPack Installer modal without installing the imported PowerPack, the imported PowerPack does not appear on the PowerPacks page. However, the imported PowerPack appears in the Imported PowerPacks modal. This modal appears when you click the Actions menu and select Install PowerPack.