Monitoring Cisco Tandberg MXP Series Endpoints

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This section describes how to configure Cisco Tandberg MXP Series endpoints for monitoring by Skylar One using the "Cisco: Video Endpoint" PowerPack.

Configuring Cisco Tandberg MXP Series Endpoints for Monitoring by Skylar One

Skylar One uses two protocols for monitoring Cisco Tandberg MXP Series Endpoints: SNMP and HTTP. By default, Cisco Tandberg MXP Series Endpoints respond to both SNMP and HTTP requests using the following credentials:

  • For SNMP requests, Cisco Tandberg MXP Series Endpoints accept the public community string. You can use the SNMP Public V2 credential that is included by default in Skylar One to monitor Cisco Tandberg MXP Series Endpoints that use the default configuration.
  • For HTTP requests, Cisco Tandberg MXP Series Endpoints do not use a username for authentication and accept the password "TANDBERG" by default. From the Control Panel on a Cisco Tandberg MXP Series Endpoint, you can change this password by entering a value in the IP Access Password field in the Security menu.

This section describes how to:

  • Configure a new SNMP community string for a Cisco Tandberg MXP Series Endpoint.
  • Configure a Cisco Tandberg MXP Series Endpoint to send SNMP Traps to Skylar One.
  • Configure a new IP Access Password for HTTP requests.

This section describes how to perform these tasks remotely from the web interface on a Cisco Tandberg MXP Series Endpoint. To perform these tasks, you must know the current IP Access Password for the device.

These instructions assume that the Cisco Tandberg MXP Series Endpoint has an IP address and that a Data Collector on the network can see the endpoint.

To configure the SNMP settings on a Cisco Tandberg MXP Series Endpoint:

  • In a browser window, go to the IP address of the Cisco Tandberg MXP Series Endpoint.
  • A prompt for a username and password appears. Cisco Tandberg MXP Series Endpoints do not use a username for authentication. In the Password field, type the IP Access Password for this device. The default IP Access Password is "TANDBERG".
  • Click the OK button. The Tandberg Overview page appears:
    • Tandberg Overview page after a successful login.
  • Click the System Configuration tab, and then click SNMP from the set of sub-tabs that appear. The SNMP Configuration page appears:
    • SNMP Configuration page for a Tandberg MXP endpoint.
  • Supply values in the following fields:
    • Mode. Select On from the drop-down list.
    • Community Name. Type the new SNMP community string for this device. When you configure an SNMP credential for this Cisco Tandberg MXP Series Endpoint in Skylar One, you type this community string in the SNMP Community (Read-Only) field.
    • System Contact. Optionally, type the contact information for the administrator of this device.
    • System Location. Optionally, type the location of this device.
    • Host IP Address[1]. Type the IP address of the Message Collector or Data Collector that collects SNMP trap messages from the device. If the device already sends SNMP traps to another IP address and you want to retain those settings, type the IP address of the Message Collector or Data Collector in the Host IP Address[2] or Host IP Address[3] field.
  • Click the Save button to save the new SNMP settings.

To change the password that Skylar One uses to perform HTTP requests on this device:

  • Click the Endpoint Configuration tab, then click Security from the set of sub-tabs that appear. The Security Configuration page appears:
    • Security Configuration page for a Tandberg MXP endpoint.
  • Type the new password in the New IP Administrator Password field.

    • Cisco Tandberg MXP Series Endpoints do not use usernames for authentication. If you enter a new value in this field, the password changes for all administrators of this device.

  • Click the Save button.

Creating an SNMP Credential

To monitor Cisco Tandberg MXP Series Endpoints in Skylar One, you must create an SNMP credential for each endpoint.

To create an SNMP credential for a Cisco Tandberg MXP Series Endpoint in Skylar One:

  • Go to the Credential Management page (System > Manage > Credentials).
  • Click Actions, and then select Create SNMP Credential. The Credential Editor page appears.
  • Supply values in the following fields:
    • Profile Name. Type a name for the credential.
    • SNMP Version. Select SNMP V2.
    • SNMP Community (Read-Only). Type the SNMP community string you configured on the Cisco Tandberg MXP Series Endpoint.

    You can optionally change the values in the Timeout(ms) and Retries fields.

  • Click Save.
  • When you configure a discovery session that includes the IP address of the Cisco Tandberg MXP Series Endpoint, select the SNMP credential you created in the SNMP Credentials field. For more informationSkylar One, see the section on Running a Discovery Session.

Configuring SOAP/XML Credentials

To use the Dynamic Applications in the "Cisco: Video Endpoint" PowerPack, you must configure three SOAP/XML credentials for your Cisco Tandberg MXP Series Endpoint. The three credentials are:

  • "Tandberg Endpoint - Configuration"
  • "Tandberg Endpoint - History"
  • "Tandberg Endpoint - Status"

These credentials enable Skylar One to collect configuration and performance data along with call detail records using unique combinations of URL, username, and password.

If you have multiple Cisco Tandberg MXP Series Endpoints, you need one set of credentials for each unique password. For example, if you have configured three Cisco Tandberg MXP Series Endpoints with the same password, you need only one set of credentials.

The "Cisco: Video Endpoint" PowerPack includes a template for each SOAP/XML credential that you can edit for use with your Cisco Tandberg devices.

Modifying the Credential Templates

To modify the templates, perform the following steps:

  1. Go to the Credential Management page (System > Manage > Credentials).
  2. Click the wrench icon (wrench icon) for the "Tandberg Endpoint - Configuration" credential. The Credential Editor modal page appears.
  3. In the Profile Name field, type a new name for the credential.
  4. In the HTTP Auth User field, type "admin".
  5. In the HTTP Auth Password field, type the password you configured on the Cisco Tandberg MXP Series Endpoint.
  6. Click the Save As button.
  7. Repeat steps 2 through 6 for the "Tandberg Endpoint - History" and "Tandberg Endpoint - Status" credentials.

Dynamic Applications for Cisco Tandberg MXP Series Endpoints

The "Cisco: Video Endpoint" PowerPack contains nine Dynamic Applications that monitor Cisco Tandberg MXP Series Endpoints. Some of the Dynamic Applications for Cisco Tandberg MXP Series Endpoints use the caching feature:

  • Two Dynamic Applications are used only to collect and cache data from Cisco Tandberg MXP Series Endpoints.
  • Six Dynamic Applications use the cached data. For these Dynamic Applications to display data, you must align the Dynamic Applications that collect and cache data to the same device.
  • One Dynamic Application for Cisco Tandberg MXP Series Endpoints does not use the caching feature.

The Dynamic Applications in the "Cisco: Video Endpoint" PowerPack include discovery objects. You can discover your Cisco Tandberg MXP Series Endpoint as an SNMP device. If you include all the SOAP/XML credentials you configured for the endpoint in the Other Credentials field in the Discovery Session Editor page, Skylar One automatically aligns the Dynamic Applications in the "Cisco: Video Endpoint" PowerPack to your endpoint. However, Dynamic ApplicationsCisco: Video EndpointPowerPackthis alignment might take a significant amount of time during discovery. If you discover multiple Cisco Tandberg endpoints, or if your endpoints take several seconds to respond to HTTP requests, ScienceLogic recommends that you do not include SOAP/XML credentials in the discovery session.

If you do not include SOAP/XML credentials in the discovery session for your Cisco Tandberg MXP Series endpoints, you can manually align the Tandberg Dynamic Applications using a device template.

To create a device template for a Cisco Tandberg MXP Series Endpoint:

  • Go to the Configuration Templates page (Devices > Templates, or Registry > Devices > Templates in the classic user interface).
  • Click the Create button. The Device Template Editor page appears.
  • Type a name for your device template in the Template Name field.
  • Click the Dyn Apps tab.
  • For each Dynamic Application listed in the table below:
    • In the Subtemplate Selection pane, select Add New Dynamic App Sub-Template.
    • Select the Dynamic Application in the Dynamic Application field.
    • Click the Credentials field, then select the credential listed for the Dynamic Application in the table below.
  • Click the Save button.

If your discovery session includes IP addresses for only Cisco Tandberg MXP Series endpoints, you can apply the device template to all devices discovered by that discovery session. To apply a device template to all devices discovered by a discovery session, select the device template in the Apply Device Template field in the Discovery Session Editor page.

If your discovery session includes IP addresses for other types of devices in addition to Cisco Tandberg MXP Series endpoints, you can apply the device template to your Cisco Tandberg MXP Series endpoints after discovery in the Device Manager page. To apply the device template to the endpoints:

  • Go to the Device Manager page (Devices > Classic Devices, or Registry > Devices > Device Manager in the classic user interface).
  • Select the checkbox for each Cisco Tandberg MXP Series endpoint.
  • In the Select Action drop-down list, select Modify By Template. Click the Go button. The Bulk Device Configuration modal page appears.
  • Select the device template in the Template field.
  • Click the Apply button.
  • In the confirmation page that appears, click the Confirm button.

The following table lists the Dynamic Applications for Cisco Tandberg MXP Series Endpoints, the dependencies between the Dynamic Applications that cache data and the Dynamic Applications that use the cached data, and the credential that must be aligned with each Dynamic Application:

Dynamic Application Credential Caching Type Dependencies
Cisco: Active Call (Tandberg MXP) N/A Consumes Cache Cisco: Status Cache (Tandberg MXP)
Cisco: Audio/Video (Tandberg MXP) N/A Consumes Cache Cisco: Status Cache (Tandberg MXP)
Cisco: Call Detail Records (Tandberg MXP) Tandberg Endpoint - History No Caching N/A
Cisco: Call Quality Statistics (Tandberg MXP) N/A Consumes Cache Cisco: Status Cache (Tandberg MXP)
Cisco: Configuration (Tandberg MXP) N/A Consumes Cache Cisco: Status Cache (Tandberg MXP) and Cisco: Configuration Cache (Tandberg MXP)
Cisco: Configuration Cache (Tandberg MXP) Tandberg Endpoint - Configuration Populates Cache N/A
Cisco: Device Discovery (Tandberg MXP) N/A Consumes Caches Cisco: Configuration Cache (Tandberg MXP Series)
Cisco: Remote Management (Tandberg MXP) N/A Consumes Cache Cisco: Status Cache (Tandberg MXP) and Cisco: Configuration Cache (Tandberg MXP)
Cisco: Status Cache (Tandberg MXP) Tandberg Endpoint - Status Populates Cache N/A

When Skylar One runs the "Cisco: Device Discovery (Tandberg MXP Series)" Dynamic Application, the Dynamic Application triggers a run book action that aligns the appropriate Cisco Tandberg MXP Series Device Classes to your devices.