PagerDuty Incident Integration PowerPack Release Notes, version 100

Version 100 of the "PagerDuty Incident Integration" PowerPack is the initial version of the PowerPack. This PowerPack introduces three run book automation policies and one automation action.

This PowerPack works in conjunction with the "PagerDuty" SyncPack.

Before You Install

Ensure that you are running version 11.2.0 or later of SL1 before installing "PagerDuty Incident IntegrationPowerPack version 100.

For details on upgrading SL1, see the relevant SL1 Platform Release Notes.

Installation Process

To install this PowerPack:

  1. Search for and download the PowerPack from the PowerPacks page (Product Downloads > PowerPacks & SyncPacks) at the ScienceLogic Support Site.
  2. In SL1, go to the PowerPacks page (System > Manage > PowerPacks).
  3. Click the Actions menu and choose Import PowerPack. The Import PowerPack modal appears.
  4. Click Browse and navigate to the PowerPack file from step 1.
  5. Select the PowerPack file and click Import. The PowerPack Installer modal displays a list of the PowerPack contents.
  6. Click Install. The PowerPack is added to the PowerPack Manager page.

Features

This release includes the following features:

  • Three run book automation policies that you can configure to update SL1 when a user responds to incidents in PagerDuty:
    • PagerDuty: Trigger Alert
    • PagerDuty: Acknowledge Alert
    • PagerDuty: Resolve Alert

  • A run book automation action, "PagerDuty: Trigger/Acknowledge/Resolve Alert", that integrates with PagerDuty to automatically update SL1 events and PagerDuty incidents.

Known Issues

This release has no known issues.