New Relic: APM PowerPack Release Notes version 102

Version 102 of the New Relic: APM PowerPack includes support for discovering multiple New Relic accounts and the collection of New Relic object tags, and adds a new device class and device template.

  • Minimum Required SL1 Version: 8.14.0

Before You Install or Upgrade

Ensure that you are running version 8.14.0 or later of SL1 before installing "New Relic: APM" PowerPack version 102.

For details on upgrading SL1, see the relevant SL1 Platform Release Notes.

Installation and Upgrade Process

To install this PowerPack:

  1. Search for and download the PowerPack from the PowerPacks page (Product Downloads > PowerPacks & SyncPacks) at the ScienceLogic Support Site.
  2. In SL1, go to the PowerPacks page (System > Manage > PowerPacks).
  3. Click the Actions menu and choose Import PowerPack. The Import PowerPack modal appears.
  4. Click Browse and navigate to the PowerPack file from step 1.
  5. Select the PowerPack file and click Import. The PowerPack Installer modal displays a list of the PowerPack contents.
  6. Click Install. The PowerPack is added to the PowerPack Manager page.

After an upgrade from the New Relic: APM PowerPack version 100 to version 101 or later, a new Infrastructure Group device will be created. You will see Notice events indicating topology changes as each child server device migrated to the new Infrastructure Group device. Once all child server devices have migrated to the new Infrastructure Group, you may delete the old Infrastructure Group.

Features

This release includes the following features:

  • Dynamic Applications that discover and collect data from New Relic Application Performance Monitoring (APM) service and infrastructure services
  • Event Policies and corresponding alerts that are triggered when New Relic services meet certain status criteria
  • Device Classes and Device Categories for each type of New Relic service monitored
  • A Sample Credential for discovering New Relic services
  • A Device Template for discovering additional New Relic accounts
  • Dashboards for viewing the status of your New Relic services

Enhancements and Issues Addressed

The following enhancements are included in the PowerPack:

  • The "New Relic Virtual Device Template Example" device template has been added to the PowerPack.
  • The "New Relic, Inc. | Service Device" device class has been added to the PowerPack.
  • Users can now discover additional New Relic accounts.
  • Support for the collection of New Relic object tags has been added to the PowerPack.

Known Issues

The following known issues affect version 102 of the New Relic: APM PowerPack:

  • The violations listed for the "New Relic: Events" Dynamic Application will not contain violations for devices that are not modeled by SL1. Alerts for these devices will be displayed as log messages for the root device.
  • There is a delay in Infrastructure Count reporting from the "New Relic: APM Discovery & Collection Cache" Dynamic Application, as it takes two to three collections cycles for the count to be collected, cached, read, and reported.