System Updates

System updates are managed centrally by Restorepoint from the Appliance tab (Administration > System Settings > Appliance). By default, the appliance checks and automatically installs any available software upgrades and updates, including:

• System software updates
• Device plug in updates
• License updates

Ensure that your firewall is configured correctly to allow system updates. For information on firewall configuration, see Firewall Requirements.

Disabling Automatic Updates

Although Restorepoint strongly recommends that all updates are automatically applied, you can override this behavior and disable automatic version upgrades:

1. Navigate to the Software Updates widget (Administration > System Settings > Appliance).
2. Select the Disable Automatic Version Upgrades checkbox.
3. Click Save.

Minor software updates that do not change the user interface or modify any Restorepoint functions are automatically downloaded and applied, to override this behavior and disable automatic minor updates:

1. Navigate to the Software Updates widget (Administration > System Settings > Appliance).
2. Select the Disable Automatic Minor Updates checkbox.
3. Click Save.

Manual Updates

Use the Force Check button to manually check for updates. To force check for updates:

1. Navigate to the Software Updates widget (Administration > System Settings > Appliance).
2. Click Force Check.
3. A notification appears that an appliance is checking for an update and the task is added to the task bar.
4. If an update is available, an Update Now button displays. Click Update Now.
5. Once the update downloads, you are redirected to a Service page while Restorepoint verifies the update.
6. Once the update is verified and complete, you are redirected to the Login page.

If Restorepoint is deployed on an isolated network and cannot connect to the update server, you can also use the Software Updates widget to manually update the appliance offline. To update the appliance offline:

1. Navigate to the Software Updates widget (Administration > System Settings > Appliance).
2. Select the This appliance is not connected to the Internet checkbox.
3. A Manual Upgrade button displays. Click Manual Upgrade.
4. Instructions display on how to download an update package using a computer without an internet connection and upload it to the appliance. Follow these instructions to manually update your appliance.

When this option is enabled, all update and upgrade operations (including enabling software features or applying new license details) must be manually performed by the administrator.