Cisco CUCM: SL1 Dashboards PowerPack Release Notes, version 102

Version 102 of the Cisco CUCM: SL1 Dashboards PowerPack includes autoselect for context-driving widgets and the addition of events and forecast widgets to some dashboards.

NOTE: These dashboards are intended for use only in the new SL1 user interface and will not load in the classic ScienceLogic platform user interface.

  • Minimum Required SL1 Version: 8.12.1
  • Minimum Required AP2 Version: 5.125.44
  • Minimum Required Widget Components Version: 2.175.0
  • Minimum Required Cisco: CUCM Cisco Unified Communications Manager PowerPack Version: 111

Before You Install or Upgrade

Before installing Cisco CUCM: SL1 Dashboards PowerPack version 102, you must first ensure that you are running version 8.12.1 or later of SL1.

NOTE: For details on upgrading SL1, see the appropriate Release Notes.

You must also import and install theCisco: CUCM Cisco Unified Communications ManagerPowerPack version 111 or later before installing the PowerPack.

Installation or Upgrade Process

To install this PowerPack:

  1. Familiarize yourself with the Known Issues for this release.
  2. See the Before You Install or Upgrade section. If you have not done so already, upgrade your system to the 8.12.1 or later release.
  3. Download the "Cisco CUCM: SL1 Dashboards" version 102PowerPack from the Support Site to a local computer.
  4. Go to the PowerPack Manager page (System > Manage > PowerPacks). Click the Actions menu and choose Import PowerPack. When prompted, import "Cisco CUCM: SL1 Dashboards" version 102.
  5. Click the Install button. For details on installing PowerPacks, see the chapter on Installing a PowerPack in the PowerPacks manual.

Features

The following dashboards are included in version 102 of the Cisco CUCM: SL1 Dashboards PowerPack:

  • A "Cisco: CUCM Active Calls" dashboard, which includes the following widgets that display overview data about your active CUCM calls:
  • Top 10 Call Managers by Active Calls
  • Total Active Calls by CUCM
  • Media Resources Active - MOH, SW, and HW Conference
  • Events
  • PRI and T1 Active Channels (avg)
  • FXS, FXO, and BRI Active Calls (avg)
  • Media Resources Active - VCB, XCoders, MCU Conferences
  • Video Calls Active (avg)
  • Top 10 Hunt List by Active Calls
  • Selected Hunt Lists by Active Calls

  • A "Cisco: CUCM Active Calls Per Trunk" dashboard, which includes the following widgets that display data about your active CUCM calls, per trunk:
  • Top 10 - SIP Trunks by Number of Active Calls (max)
  • Selected Call Completion Rate per SIP Trunk (avg)
  • Selected Call Analysis per SIP Trunk (avg)
  • Selected Video Calls per SIP Trunk (avg)
  • Top 10 - H323 Trunks by Number of Active Calls (max)
  • Selected H323 Completion Rate per Trunk (avg)
  • Selected H323 Call Analysis per Trunk (avg)
  • Selected H323 Video Calls per Trunk (avg)

  • A "Cisco: CUCM Locations LBM" dashboard, which includes the following widgets that display data about your CUCM Location Bandwidth Manager services:
  • CUCM Call Manager List
  • Vitals (avg)
  • Out of Resources (avg)
  • Events
  • CPU Forecast (avg)
  • Memory Utilization Forecast (avg)
  • Swap Forecast (avg)
  • Top 10 - Locations by Audio Bandwidth (Max)
  • Selected Location Audio Bandwidth Utilization (avg)
  • Bottom 10 - Locations by Available Bandwidth (Min)
  • Selected Location Available Bandwidth (avg)
  • Top 10 - Locations by Telepresence Bandwidth Utilization (Max)
  • Selected Location Telepresence Bandwidth Utilization (avg)
  • Top 10 - Locations by Video Bandwidth (Max)
  • Selected Location Video Bandwidth Utilization (avg)

  • A "Cisco: CUCM Media Resources" dashboard, which includes the following widgets that display data about your CUCM media resources:
  • Top 10 - Announcement Servers
  • Selected Announcement Server - Active vs. Total (avg)
  • Selected Announcement Server - Available vs. Out of Resources (avg)
  • Top 10 - Software Conference Bridges
  • Selected Software Conference Bridges - Active vs. Total (avg)
  • Selected Software Conference Bridges - Available vs. Out of Resources (avg)
  • Top 10 - Music On Hold Servers
  • Selected Music On Hold Servers - Active vs. Total (avg)
  • Selected Music on Hold Servers - Available vs. Out of Resources (avg)
  • Top 10 - MTPs
  • Selected MTP - Usage vs. Total (avg)
  • Selected MTP - Available vs. Out of Resources (avg)
  • Top 10 - Video Conference Bridges
  • Selected Video Conference Bridge - Active vs. Total (avg)
  • Selected Video Conference Bridge - Available vs. Out of Resources (avg)
  • Top 10 - Transcoder
  • Selected Transcoder - Active vs. Total (avg)
  • Selected Transcoder - Available vs. Out of Resources (avg)
  • Events

  • A "Cisco: CUCM Media Resources (Simple)" dashboard, which includes the following widgets that display data about your CUCM media resources:
  • SIP Trunks by Number of Active Calls (max)
  • SIP Trunk Active Calls (avg)
  • Software Conference Bridge Utilization (max)
  • Software Conference Bridge - Active Versus Total (avg)
  • Music On Hold Server Utilization (max)
  • Music On Hold Servers - Active Versus Total (avg)
  • MTP Utilization (max)
  • MTP Usage Versus Total (avg)
  • Announcement Utilization (max)
  • Announcement Server Resources (avg)
  • Events

  • A "Cisco: CUCM Performance" dashboard, which includes the following widgets that display data about your CUCM devices:
  • Call Manager List
  • CUCM Vitals (avg)
  • Input/Output Per Second (avg)
  • Events
  • Top Processes by Utilization
  • Average Input/Output Wait Time (avg)
  • SIP Signaling Performance (avg)
  • SIP Failures (avg)
  • Signaling Performance (avg)
  • System Performance Issues (avg)
  • SIP Station Performance Issues (avg)
  • TCP Performance (avg)

  • A "Cisco: CUCM Tomcat" dashboard, which includes the following widgets that display data about your Cisco Tomcat services:
  • Top Servers by Number of Requests
  • Memory Utilization (avg)
  • Totals (avg)
  • Events
  • Connector - Total Sessions Active (avg)
  • Memory Utilization Forecast (avg)
  • Top 10 - Services by Number of Requests (max)
  • Selected Services by Number of Requests (max)
  • Top 10 - Services by Errors (max)
  • Selected Services Errors (max)
  • Top 10 - Services by Sessions Active (max)
  • Selected Active Sessions (max)
  • Top 10 - Connectors by Errors/Threads Busy (max)
  • Selected Connectors Errors/Threads Busy (max)

Enhancements and Issues Addressed

The following enhancements and addressed issues are included in version 102 of the Cisco CUCM: SL1 Dashboards PowerPack:

  • Autoselect for context-driving widgets has been enabled in all dashboards.
  • The Events and Selected Hunt Lists By Active Calls widgets were added to the "Cisco: CUCM Active Calls" dashboard.
  • The Events, CPU Forecast, Memory Utilization Forecast, and Swap Forecast widgets were added to the "Cisco: CUCM Locations LBM" dashboard.
  • The Events widget was added to the "Cisco: CUCM Media Resources" dashboard.
  • In the "Cisco: CUCM Media Resources" dashboard, all driving widgets were changed to display the "Top 10" items.
  • The Events widget was added to the "Cisco: CUCM Media Resources (Simple)" dashboard.
  • The Events widget was added to the "Cisco: CUCM Performance" dashboard.
  • The Events and Memory Utilization Forecast widgets were added to the "Cisco: CUCM Tomcat" dashboard.
  • The Services by Sessions widget in the "Cisco: CUCM Tomcat" dashboard was updated to display the "Top 10" items.

Known Issues

Version 102 of the Cisco CUCM: SL1 Dashboards PowerPack has no known issues.