Dependencies for SL1 PowerFlow Synchronization PowerPacks
The following tables list the additional PowerFlow and SL1 products that are required by PowerFlow Synchronization PowerPacks, along with any other software requirements.
You can download the latest version of all SyncPacks from the PowerPacks page of the ScienceLogic Support Site. The last three releases of a SyncPack are considered to be current.
Some ServiceNow SyncPacks require a "certified" (or "scoped") application from ServiceNow, like the "ScienceLogic SL1: Incident Automation" application. You can locate and download these applications by going to https://store.servicenow.com and searching for "ScienceLogic SL1" (include the quotation marks). In most cases, a specific version of a certified application must be used with a specific version of a ServiceNow SyncPack.
After the 2.1.0 Platform release, the Integration Service was rebranded as SL1PowerFlow.
Click the expand button or the product name to view the corresponding table, and click the link for the version number to view the release notes.
Ansible SyncPack
| SyncPack Version | Minimum PowerFlow Version | Ansible Requirements | Minimum SL1 Version | Additional Requirements |
|---|---|---|---|---|
| Ansible SyncPack version 1.0.0 | PowerFlow Platform version 2.3.0 or later | Ansible Administrator access | SL1 version 11.1.0 or later | Base Steps SyncPack version 1.3.2 or later |
AWS Base SyncPack
| SyncPack Version | Minimum PowerFlow Version | Minimum SL1 Version | Additional Requirements |
|---|---|---|---|
| AWS Base SyncPack version 1.0.0 | PowerFlow Platform version 2.0.0 or later | SL1 version 8.12.2 or later | SL1 Notification Base SyncPack version 1.0.0 or later |
AWS Incident Manager SyncPack
| SyncPack Version | Minimum PowerFlow Version | Minimum SL1 Version | Additional Requirements |
|---|---|---|---|
| AWS Incident Manager SyncPack version 1.0.0 | PowerFlow Platform version 2.0.0 or later | SL1 version 8.12.2 or later | AWS Base SyncPack version 1.0.0 or later SL1 Notification Base SyncPack version 1.0.0 or later |
Base Steps SyncPack
| SyncPack Version | Minimum PowerFlow Version |
| Base Steps SyncPack version 1.5.0 | PowerFlow Platform version 2.2.1 or later |
| Base Steps SyncPack version 1.4.2 | PowerFlow Platform version 2.2.1 or later |
| Base Steps SyncPack version 1.4.1 | PowerFlow Platform version 2.2.1 or later |
Cherwell SyncPack
| SyncPack Version | Minimum PowerFlow Version | Minimum Cherwell Version | Minimum SL1 Version | Additional Requirements |
|---|---|---|---|---|
| Cherwell SyncPack version 1.0.0 | PowerFlow Platform version 2.0.0 or later | Cherwell Service Management (CSM) version 9.7.0 or later | SL1 version 8.14.0 or later | Cherwell Integration PowerPack version 100 or later |
CrowdStrike SyncPack
| SyncPack Version | Minimum PowerFlow Version | CrowdStrike Requirements | Minimum SL1 Version | Additional Requirements |
|---|---|---|---|---|
| CrowdStrike SyncPack version 1.0.0 | PowerFlow Platform version 2.0.0 or later | Administrator access to CrowdStrike | SL1 version 8.12.2 or later | Base Steps SyncPack version 1.3.2 or later SL1 Notification Base SyncPack version 1.0.2 or later |
ELK Stack SyncPack
| SyncPack Version | Minimum PowerFlow Version | ELK Requirements | Minimum SL1 Version | Additional Requirements |
|---|---|---|---|---|
| ElasticSearch Logstash Kiban (ELK) SyncPack version 1.0.0 | PowerFlow Platform version 2.3.0 or later | ELK Administrator access | SL1 version 11.1.0 or later Requires administrator access to the SL1 Administration Portal |
ELK Integration Automation PowerPack version 100 Base Steps SyncPack version 1.3.2 or later SL1 Notification Base SyncPack version 1.0.2 or later |
Infoblox: Inventory SyncPack
| SyncPack Version | Minimum PowerFlow Version | Minimum SL1 Version | Additional Requirements |
|---|---|---|---|
| Infoblox: Inventory SyncPack version 1.0.0 | PowerFlow Platform version 2.0.0 or later | SL1 version 10.2.0 or later | Infoblox: Workflow Configuration PowerPack version 100 |
Jira Service Management SyncPack
| SyncPack Version | Minimum PowerFlow Version | Jira Requirements | Minimum SL1 Version | Additional Requirements |
|---|---|---|---|---|
| Jira Service ManagementSyncPack version 1.0.0 | PowerFlow Platform version 2.0.0 or later | Administrator access to Jira |
SL1 version 8.12.2 or later | Base Steps SyncPack version 1.3.2 or later SL1 Notification Base SyncPack version 1.0.2 or later |
Opsgenie SyncPack
| SyncPack Version | Minimum PowerFlow Version | Minimum SL1 Version | Additional Requirements |
|---|---|---|---|
| Opsgenie SyncPack version 1.0.0 | PowerFlow Platform version 2.1.0 or later | SL1 version 10.1.0 or later | Opsgenie Integration PowerPack version 100 or later Base Steps SyncPack version 1.3.2 or later SL1 Notifications Base SyncPack version 1.0.0 or later |
PagerDuty SyncPack
| SyncPack Version | Minimum PowerFlow Version | Minimum SL1 Version | Additional Requirements |
|---|---|---|---|
| PagerDuty SyncPack version 1.0.2 | PowerFlow Platform version 2.1.0 or later | SL1 version 10.1.0 or later | PagerDuty Incident Integration PowerPack version 100 |
| PagerDuty SyncPack version 1.0.1 | PowerFlow Platform version 2.1.0 or later | SL1 version 10.1.0 or later | PagerDuty Incident Integration PowerPack version 100 |
| PagerDuty SyncPack version 1.0.0 | PowerFlow Platform version 2.1.0 or later | SL1 version 10.1.0 or later | PagerDuty Incident Integration PowerPack version 100 |
PowerFlow Control Tower Components
| Components | Minimum PowerFlow Version | Additional Requirements |
|---|---|---|
| PowerFlow Control Tower page and widgets | PowerFlow Platform version 2.3.0 or later | Base Steps SyncPack version 1.3.2 or later System Utils SyncPack version 1.1.3 or later Flow Control SyncPack version 1.0.1 or later |
Restorepoint SyncPack
| SyncPack Version | Minimum PowerFlow Version | Minimum Restorepoint Version | Minimum SL1 Version | Additional Requirements |
|---|---|---|---|---|
| Restorepoint SyncPack version 2.0.0 | PowerFlow Platform version 2.2.0 or later | Restorepoint 5.4 or later | SL1 version 10.2.0 or later | Restorepoint PowerPack version 102 or later Restorepoint Automation PowerPack version 101 |
| Restorepoint SyncPack version 1.4.0 | PowerFlow Platform version 2.2.0 or later | Restorepoint 5.3 or earlier | SL1 version 10.2.0 or later | Restorepoint PowerPack version 102 or later Restorepoint Automation PowerPack version 101 |
| Restorepoint SyncPack version 1.3.0 | PowerFlow Platform version 2.0.3 or later | Restorepoint 5.3 or earlier | SL1 version 8.14.0 or later | Restorepoint PowerPack version 102 or later Restorepoint Automation PowerPack version 101 |
Salesforce Service Cloud SyncPack
| SyncPack Version | Minimum PowerFlow Version | Salesforce Service Cloud Requirements | Minimum SL1 Version | Additional Requirements |
|---|---|---|---|---|
| Salesforce Service Cloud SyncPack version 1.0.0 | PowerFlow Platform version 2.0.0 or later | A Salesforce Developer account | SL1 version 8.12.2 or later | Base Steps SyncPack version 1.3.2 or later SL1 Notification Base SyncPack version 1.0.2 or later |
ServiceNow Base SyncPack
| SyncPack Version | Minimum PowerFlow Version | Minimum ServiceNow Version | Minimum SL1 Version | Additional Requirements |
|---|---|---|---|---|
| ServiceNow Base SyncPackversion 3.7.0 | PowerFlow Platform version 2.3.0 or later | ServiceNow Tokyo or later | SL1 version 11.1.0 or later | Base Steps Synchronization PowerPack version 1.5.0 or later |
| ServiceNow Base SyncPack version 3.6.1 | PowerFlow Platform version 2.3.0 or later | ServiceNow Tokyo or later | SL1 version 11.1.0 or later | Base Steps Synchronization PowerPack version 1.5.0 or later |
| ServiceNow Base SyncPackversion 3.6.0 | PowerFlow Platform version 2.2.0 or later | ServiceNow Quebec or later | SL1 version 10.2.0 or later | Base Steps Synchronization PowerPack version 1.5.0 or later |
Some ServiceNow SyncPacks require a "certified" (or "scoped") application from ServiceNow, like the "ScienceLogic SL1: Incident Automation" application. You can locate and download these applications by going to https://store.servicenow.com and searching for "ScienceLogic SL1" (include the quotation marks). In most cases, a specific version of a certified application must be used with a specific version of a ServiceNow SyncPack.
ServiceNow Cases SyncPack
| SyncPack Version | Minimum PowerFlow Version | Minimum ServiceNow Version | Supported "Scoped Application" Version | Additional Requirements |
|---|---|---|---|---|
| ServiceNow Cases SyncPack version 1.0.1 | PowerFlow Platform version 2.2.0 or later | ServiceNow New York or later | "ScienceLogic SL1: Customer Service Management Integration" application version 1.0.0 | ServiceNow Base Pack PowerPack version 105 or later Base Steps Synchronization PowerPack version 1.5.0 or later ServiceNow Base Synchronization PowerPack version 3.2.0 through 3.5.0 only (the Service Cases SyncPack is not compatible with version 3.6.0) |
| ServiceNow Cases SyncPack version 1.0.0 | PowerFlow Platform version 2.0.0 or later | ServiceNow New York or later | "ScienceLogic SL1: Customer Service Management Integration" application version 1.0.0 | ServiceNow Base Pack PowerPack version 105 or later Base Steps Synchronization PowerPack version 1.5.0 or later ServiceNow Base Synchronization PowerPack version 3.2.0 through 3.5.0 only |
ServiceNow Change Management SyncPack
| SyncPack Version | Minimum PowerFlow Version | Minimum ServiceNow Version | Minimum SL1 Version | Additional Requirements |
|---|---|---|---|---|
| ServiceNow Change Management SyncPack version 4.0.0 | PowerFlow Platform version 2.3.0 or later | ServiceNow Tokyo or later A ServiceNow MID Server is required for certain workflows within this Synchronization PowerPack |
SL1 11.1.0 or later If you want to see change requests on the SL1 business service Change Events tab, you will need SL1 version 11.1.0 or later |
Base Steps Synchronization PowerPack version 1.5.0 or later
ServiceNow Base Synchronization PowerPack version 3.5.0 or later ServiceNow CMDB Synchronization PowerPack version 3.5.0 and"ScienceLogic SL1: CMDB & Incident Automation" application version 1.0.81 |
| ServiceNow Change Management SyncPack version 3.2.2 | PowerFlow Platform version 2.2.0 or later | ServiceNow Paris or later A ServiceNow MID Server is required for certain workflows within this Synchronization PowerPack |
SL1 10.2.0 or later If you want to see change requests on the SL1 business service Change Events tab, you will need SL1 version 11.1.0 or later |
Base Steps Synchronization PowerPack version 1.3.0 or later
ServiceNow Base Synchronization PowerPack version 3.3.0 or later ServiceNow CMDB Synchronization PowerPack version 3.3.0 or later and the latest "ScienceLogic SL1: CMDB & Incident Automation" application |
| ServiceNow Change Management SyncPack version 3.2.1 | PowerFlow Platform version 2.1.0 or later | ServiceNow Paris or later A ServiceNow MID Server is required for certain workflows within this Synchronization PowerPack |
SL1 8.14.0 or later If you want to see change requests on the SL1 business service Change Events tab, you will need SL1 version 11.1.0 or later |
Base Steps Synchronization PowerPack version 1.3.0 or later
ServiceNow Base Synchronization PowerPack version 3.3.0 or later ServiceNow CMDB Synchronization PowerPack version 3.3.0 or later and the latest "ScienceLogic SL1: CMDB & Incident Automation" application |
ServiceNow CMDB SyncPack
| SyncPack Version | Minimum PowerFlow Version | Minimum ServiceNow Version | Supported "Scoped Application" Version | Additional Requirements |
|---|---|---|---|---|
| ServiceNow CMDB SyncPack version 3.5.1 | PowerFlow Platform version 2.3.0 or later | ServiceNow Tokyo or later If your ServiceNow instance is domain-separated: "ScienceLogic Domain Separation (Global)" update set version 1.0.67 |
"ScienceLogic SL1: CMDB & Incident Automation" application version 1.0.81 | Base Steps Synchronization PowerPack version 1.5.0 or later
ServiceNow Base Synchronization PowerPack version 3.6.1 or later |
| ServiceNow CMDB SyncPack version 3.5.0 | PowerFlow Platform version 2.1.0 or later | ServiceNow Quebec or later If your ServiceNow instance is domain-separated: "ScienceLogic Domain Separation (Global)" update set version 1.0.67 |
"ScienceLogic SL1: CMDB & Incident Automation" application version 1.0.76 | Base Steps Synchronization PowerPack version 1.5.0 or later
ServiceNow Base Synchronization PowerPack version 3.5.0 or later |
| ServiceNow CMDB SyncPack version 3.4.5 | PowerFlow Platform version 2.1.0 or later | ServiceNow Quebec or later If your ServiceNow instance is domain-separated: "ScienceLogic Domain Separation (Global)" update set version 1.0.67 |
"ScienceLogic SL1: CMDB & Incident Automation" application version 1.0.53 | Base Steps Synchronization PowerPack version 1.4.1 or later
ServiceNow Base Synchronization PowerPack version 3.4.0 or later |
ServiceNow Events SyncPack
| SyncPack Version | Minimum PowerFlow Version | Minimum ServiceNow Version | Supported "Scoped Application" Version | Additional Requirements |
|---|---|---|---|---|
| ServiceNow Events SyncPack version 1.1.0 | PowerFlow Platform version 2.2.0 or later | ServiceNow Quebec or later | "ScienceLogic SL1: Event Integration" application version 1.0.4 | ServiceNow Base Pack PowerPack version 107 or later Base Steps Synchronization PowerPack version 1.5.0 or later ServiceNow Base Synchronization PowerPack version 3.1.0 or later |
| ServiceNow Events SyncPack version 1.0.1 | PowerFlow Platform version 2.0.0 or later | ServiceNow New York or later | "ScienceLogic SL1: Event Integration" application version 1.0.0 | ServiceNow Base Pack PowerPack version 103 or later ServiceNow Base Synchronization PowerPack version 3.1.0 or later |
| ServiceNow Events SyncPack version 1.0.0 | PowerFlow Platform version 2.0.0 or later | ServiceNow New York or later | "ScienceLogic SL1: Event Integration" application version 1.0.0 | ServiceNow Base Pack PowerPack version 103 or later ServiceNow Base Synchronization PowerPack version 3.1.0 or later |
ServiceNow Incident SyncPack
| SyncPack Version | Minimum PowerFlow Version | Minimum ServiceNow Version | Supported "Scoped Application" Version | Additional Requirements |
|---|---|---|---|---|
| ServiceNow Incident SyncPackversion 4.1.2 | PowerFlow Platform version 2.2.0 or later | ServiceNow Quebec or later | "ScienceLogic SL1: Incident Integration" application version 1.0.6 | ServiceNow Base Pack PowerPack version 107 or later Base Steps Synchronization PowerPack version 1.5.0 or later ServiceNow Base Synchronization PowerPack version 3.5.0 or later |
| ServiceNow Incident SyncPack version 4.1.1 | PowerFlow Platform version 2.2.0 or later | ServiceNow Quebec or later | "ScienceLogic SL1: Incident Integration" application version 1.0.6 | ServiceNow Base Pack PowerPack version 107 or later Base Steps Synchronization PowerPack version 1.5.0 or later ServiceNow Base Synchronization PowerPack version 3.5.0 or later |
| ServiceNow Incident SyncPack version 4.1.0 | PowerFlow Platform version 2.1.0 or later | ServiceNow Quebec or later | "ScienceLogic SL1: Incident Integration" application version 1.0.6 | ServiceNow Base Pack PowerPack version 106 or later Base Steps Synchronization PowerPack version 1.5.0 or later ServiceNow Base Synchronization PowerPack version 3.5.0 or later |
ServiceNow Service Graph Connector SyncPack
| SyncPack Version | Minimum PowerFlow Version | Minimum ServiceNow Version | Supported "Scoped Application" Version | Additional Requirements |
|---|---|---|---|---|
| ServiceNow Service Graph ConnectorSyncPack version 1.1.0 | PowerFlow Platform version 2.3.0 or later | ServiceNow Quebec or later ServiceNow CMDB CI Class Models version 1.30 or later |
"Service Graph Connector for ScienceLogic" application version 1.0.2 | Base Steps Synchronization PowerPack version 1.5.0 or later
ServiceNow Base Synchronization PowerPack version 3.7.0 or later |
| ServiceNow Service Graph ConnectorSyncPack version 1.0.3 | PowerFlow Platform version 2.3.0 or later | ServiceNow Quebec or later ServiceNow CMDB CI Class Models version 1.30 or later |
"Service Graph Connector for ScienceLogic" application version 1.0.2 | Base Steps Synchronization PowerPack version 1.3.1 or later
ServiceNow Base Synchronization PowerPack version 3.3.0 or later |
| ServiceNow Service Graph ConnectorSyncPack version 1.0.2 | PowerFlow Platform version 2.0.0 or later | ServiceNow Quebec or later ServiceNow CMDB CI Class Models version 1.30 or later |
"Service Graph Connector for ScienceLogic" application version 1.0.2 | Base Steps Synchronization PowerPack version 1.3.1 or later
ServiceNow Base Synchronization PowerPack version 3.3.0 or later |
| ServiceNow Service Graph Connector SyncPack version 1.0.1 | PowerFlow Platform version 2.0.0 or later | ServiceNow Quebec or later ServiceNow CMDB CI Class Models version 1.30 or later |
"Service Graph Connector for ScienceLogic" application version 1.0.2 | Base Steps Synchronization PowerPack version 1.3.1 or later
ServiceNow Base Synchronization PowerPack version 3.3.0 or later |
SL1 Notifications Base SyncPack
| SyncPack Version | Minimum PowerFlow Version |
| SL1 Notifications Base SyncPack version 1.0.2 | PowerFlow Platform version 2.0.0 or later |
| SL1 Notifications Base SyncPack version 1.0.0 | PowerFlow Platform version 2.0.0 or later |
System Utils SyncPack
| SyncPack Version | Minimum PowerFlow Version | Additional Requirements |
|---|---|---|
| System Utils SyncPack version 1.1.5 | PowerFlow Platform version 2.6.0 or later | Base Steps Synchronization PowerPack version 1.5.0 or later |
| System Utils SyncPack version 1.1.4 | PowerFlow Platform version 2.5.0 or later | Base Steps Synchronization PowerPack version 1.5.0 or later |
| System Utils SyncPack version 1.1.3 | PowerFlow Platform version 2.2.0 or later | Base Steps Synchronization PowerPack version 1.4.2 or later |
ThousandEyes Integration SyncPack
| SyncPack Version | Minimum PowerFlow Version | Minimum SL1 Version |
|---|---|---|
| ThousandEyes Integration SyncPack version 1.1.0 | PowerFlow Platform version 2.1.0 or later | SL1 10.1.0 or later |
| ThousandEyes Integration SyncPack version 1.0.0 | PowerFlow Platform version 2.1.0 or later | SL1 10.1.0 or later |
xMatters SyncPack
| SyncPack Version | Minimum PowerFlow Version | Minimum SL1 Version | Additional Requirements |
|---|---|---|---|
| xMatters SyncPack version 1.0.0 | PowerFlow Platform version 2.1.0 or later | SL1 10.2.0 or later | xMatters Incident Integrations PowerPack version 100 or later Base Steps Synchronization PowerPack version 1.3.2 or later SL1 Notification Base Synchronization PowerPack version 1.0.0 or later |