Experimenting with New Features on the Preview Features Page

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The Preview Features page in Skylar Advisor lets users toggle on and experiment with new features. These features are stable, but ScienceLogic is actively developing and improving them in dialogue with users.

The Preview Features Page

The Preview Features page ( > Account Settings > Preview Features) gives users the option to toggle on one or more new features that will be coming to a future release of Skylar Advisor. Please note that these features are stable, and ScienceLogic is actively developing and improving them in dialogue with users.

These toggles apply only to the current instance, not the entire Skylar Advisor account. 

Image of the Preview Features page.

Click the "Play" icon next to each preview feature to watch a short demo of that feature. Also, some features might require you to refresh your browser before they appear.

With the release of Skylar AI 2.6.0, the following preview features have "graduated" to become permanent features in the Skylar Advisor user interface:

Agentic

Selecting the Agentic option on the Preview Features page enables the Agentic Control Plane page ( > Account Settings > Agentic Control Plane). This page lets you monitor any AI agents that you are using with Skylar Advisor. You can view a list of agents, jobs, tools, and health, along with latency information, audit trails, agent limits and bounds, and token spend over time.

Image of the Agentic Control Plane page.

When you enable an agentic tool, Skylar Advisor routes the relevant questions to that tool instead of searching the documents on the Corpus page. Each agentic tool comes pre-loaded with a list of sample questions.

The Agentic Control Plane page ( > Account Settings > Agentic Control Plane) contains the following tabs:

  • Health. Displays a system-wide snapshot of the AI agent activity in Skylar Advisor for the selected month: volume, success rate, and latency, compared across agent jobs and direct tool calls. For example, in the Agents section, if the Success Rate is below 90%, an agent might be failing.

  • Tokens. Displays the token consumption for the selected month: totals, per-call averages, range and efficiency, and spend by hour of day.

  • Jobs. Every action that uses an AI agent gets a Job ID, which is listed on this page. You can search by job ID, description, or agent to inspect status, duration, and token usage. Select a job to view more information about that job in an Agent Audit pane; on this pane you can click View Anonymize Request to hide personal data, questions, and device information while still showing resource usage and the complete audit trail. You can also click the Analyze button for traces, logs, and SQL queries to troubleshoot agent behavior.

  • Agents. Lists the different AI agents that Skylar Advisor runs to answer a question. You can enable and disable existing agents, and in future releases you can register new agents and add them to the list of agents. Select an agent in the list to view more information for that agent, including a description of what the agent does, and its privileges, token limits, and time limits.

  • Tuning. Choose how a question reaches the Skylar Advisor agents. Eager sends more questions to the agents for higher spend, while Cautious sends more to the standard answer for lower spend. Balanced is the default, and it is recommended, as it sends data and chart requests, plus everyday device and metric lookups, to the Skylar Advisor agents.

  • Agent Tools. Lists the different types of agentic tools you can use with Skylar Advisor. The agent tools are grouped into Device Telemetry (for a single device) and Fleet Ranking (for all devices, VMs, or interfaces). Select a tool to view more information about that tool, including sample questions for Ask Skylar.

  • MCP Tools. Lets you register and preview external MCP servers that contain a variety of AI tools you can use to analyze your data. When you enable an MCP server, it is added as a resource on the Tools menu of the Ask Skylar prompt box and the Quick Prompts toolbar. This tab only displays if you selected the MCP Tools option on the Preview Features page.

Selecting the Agentic option on the Preview Features page also enables the following features:

  • The Tools button on the Ask Skylarprompt box. When you click this button, a list of AI-powered tools appear to help with your questions and conversations. Select a tool and add any additional information, including the device name in most cases, and click Run to run the selected AI tool.

  • Additional device performance data in an Advisory, Investigation, or Prediction, or in an Ask Skylar answer. In these activities, the name of a device will be highlighted in blue text. When you click the device name, a pop-up menu displays options for Memory, Disk, and CPU.  Click one of the options for more information, which appears as an answer in an Ask Skylar prompt box. You can click the View Graph button to see a visualization of the data flow that includes events, devices, device groups, and business services, where relevant.

  • AI Agent Quick Prompts. In addition to the standard green Quick Prompts, you can also click one of the yellow Quick Prompts to run an AI Agent tool related to the Ask Skylar conversation. Based on the original question, Skylar Advisor displays additional prompts in green boxes that you can click for additional information.

    Questions that were answered using agents have a Verifiable (Via Agents) tag. Clicking this tag opens a Response Audit pane that lists the token usage, the length of the Ask Skylar conversation, and an Audit Logs section with links to the key sections of the conversation. Conversations also have an Audit button, which you can click to view more details on the Thread Audit pane.

To control and enforce the behavior of the Skylar Advisor AI agents, ScienceLogic has placed two gates in front of every agentic capability. The first gate is based on the release, where ScienceLogic only releases capabilities that have been vetted as production-ready, and anything unpublished is invisible to the agents. The second gate is based on customer opt-in, where a Skylar Advisor administrator must deliberately enable an agent before users can access it. As a result, a Skylar Advisor AI agent does not run unless it has cleared both the ScienceLogic release gate and the explicit opt-in by the site administrator.

MCP Tools

Selecting the MCP Tools option on the Preview Features page enables the following features in Skylar Advisor:

  • The MCP Tools tab on the Agentic Control Plane page ( > Account Settings > Agentic Control Plane > MCP Tools). This tab provides access to a set of ScienceLogic and external MCP servers that contain a variety of AI tools you can use to analyze your data.

    You can register (add) a new MCP server and enable (configure) the AI tools in an MCP server so that you can preview those new features.

    Starting with version 2.6.0 of Skylar Advisor, you can add the "Skylar Automation" MCP Tool from the list of suggested integrations. This tool lets you connect a Skylar Automation instance and bring the Skylar Automation MCP tools directly into the Skylar Advisor interface. For more information, see Configuring the Skylar Automation MCP Server.

    Image of the MCP Tools tab of Agentic Control Plane page.

    If a tool has a gated tag, then that tool must be part of an approval workflow before you can use it.

  • The Tools menu of the Ask Skylar prompt box and the Quick Prompts toolbar contain AI tools from the MCP servers you have enabled. These options expand on what Skylar Advisor can query and act on beyond the uploaded documents on the Corpus page.

  • The Toolbox page ( > Advisor > Toolbox). This page lets you view and test all tools from the MCP servers that have been enabled in Skylar Advisor. Select a tool from the list on the left to view more information about the tool, including a short description and the time frame for the data used by that tool. 

    If you find an issue or other data that you'd like to explore further, click the Discuss with Skylar button to send that information to an Ask Skylarconversation.

The "Skylar AI MCP" server is a ScienceLogic MCP server that includes a number of diagnosis and analytics tools. The other MCP server tools listed on the MCP Tools page, such as Microsoft Learn, AWS Knowledge, and Cisco DevNet Content Search, are public servers that have been curated by ScienceLogic.

ServiceNow Outbound

You can also enable ServiceNow Outbound to enable Skylar AI to automatically create a ServiceNow Incident or Problem from a Skylar AI result, accelerating incident response and reducing manual operational handoffs. This feature is still under development.

Web Search

The Web Search feature lets you perform an on-demand web search of specific websites and web sources instead of using the documents in the Corpus. Answers include source links and retrieval times, and they are never stored nor indexed. You can set up the web sources on the Web Search view on the Knowledge page.

Image of the Web Search view of the Knowledge page.

On the Web Search > Suggestions view, you can configure a suggested web source, such as Windows Server Docs, to point Skylar Advisor at that source for answers. You can configure five different ScienceLogic Product Documentation sites as well as third-party sites.

The Web Search > Configured view shows the web sources that have been configured for web searches.

You will need to click Research: Web in the Ask Skylar prompt box to use this feature:

Image of the Ask Skylar Web Search view.

Ad-hoc File Upload

The Ad-hoc File Upload feature lets you drag and drop one or more text (.txt) files onto the Ask Skylar pompt box so you can ask Skylar questions using those files as context. For example, you could upload a text file containing log information, and then type your questions in the Ask Skylar prompt box.

Image of the Ad-hoc file upload for Ask Skylar.

Trend Analysis

The Trend Analysis option adds a new pane to the Recent Activity tab on the Dashboards page that charts conversation volume, outcomes, and trends over time for a quick summary of your Skylar Advisor activities. The pane contains a list of commonly used terms and most active users. It also charts conversation volume, outcomes, and trends over time, so you can see how Skylar Advisor is being used at a glance.

The Topics & Trends section contains quick filters that you can use to find similar, related activities. Based on the filter that you selected, the graph and other data below this section update with the filtered data.

Image of the Recent Activity tab on the Dashboard page, with the Trend Analysis highlighted

Conversation Audit

When enabled, this feature lets you click the Thread Audit option from the "More options" menu () at the top right for any Ask Skylar conversation. The Thread Audit pane displays details about the conversation, including the claimed status, the duration of the conversation, and the full token spend for the conversation thread for cost and performance review. 

Image of the Conversation Audit pane.

The bottom half of the Thread Audit pane contains links to any part of the conversation.

Claim and Close

In the Work Items section, you can enable the Claim & Close option to add the ability to claim an Advisory or an Investigation, which means you assign it to yourself. Your name will then appear on the activity next to "Claimed by". You can also close an Advisory or an Investigation when you have addressed it. If needed, you can re-open a closed activity.

Image of the Claim this issue dialog.

This option also adds additional, clickable filters to the Dashboards page: Open, Claimed, Closed, Reopened, and Archived. These filters create an audit trail for your activity, so you can see who changed what for that activity. You can see all of the activities that you have claimed on the My Work filter.

Image of the Recent Activity tab, with the States filters highlighted.

Metrics Enhanced Advisories

When an Advisory or Investigation is generated, Skylar Advisor snapshots the data-lake metrics for the affected devices and adds an AI-analyzed summary to the report. When you click the View metrics button, the data displays as a chart on the Metrics Snapshot pane.

Image of the Metrics Snapshot for an Investigation.

Corpus Tools

Enabling this option adds an Info Gaps view to the Corpus tab on the Knowledge page for situations where the documentation in the Corpus is insufficient or earned a down vote (). Skylar Advisor presents tools to cover the gaps, or you can generate a new document that addresses the issue.

Image of the Info Gaps view.

Enabling this option also adds a KB Health view to the Corpus tab on the Knowledge page for tracking citations, sentiment, influence, and impact for each generated article, with an AI quality check and a proposed rewrite.

Image of the KB Health view.

Scheduled Reports

Enabling the Scheduled Reports option lets you create a recurring report for an MCP tool that you can read and export. You can view and edit these reports on the Reports tab of the Dashboards page (Dashboards > Reports). The MCP Tools preview feature must also be enable to use these features.

Image of the Metrics Snapshot for an Investigation.

The Reports view displays a list of previously run reports. Click a report to view additional information about the report in a new pane.

The Scheduler view displays a list of scheduled reports. Click a scheduled report to view more information for that report or to edit the settings for that report. To schedule a report, go to the Toolbox page ( > Advisor > Toolbox) and click the Schedule button from a finished tool run.