The Preview Features page in Skylar Advisor lets users toggle on and experiment with new features. These features are stable, but ScienceLogic is actively developing and improving them in dialogue with users.
The Preview Features Page
The Preview Features page (
> Account Settings > Preview Features) gives users the option to toggle on one or more new features. These features are stable, but ScienceLogic is actively developing and improving them in dialogue with users.
These toggles apply only to the current instance, not the entire Skylar Advisor account.
Click the "Play" icon next to each preview feature to watch a short demo of that feature. Also, some features might require you to refresh your browser before they appear.
The Preview Features page includes the following options:
Agentic Control Plane
Selecting the Agentic option on this page enables the Agentic Control Plane page ( > Account Access > Agentic Control Plane). This page lets you monitor any AI agents that you are using with Skylar Advisor. You can view a list of agents and turn them off if needed, and you can also monitor how many tokens an agent is using over time.
When you toggle on this feature, you can also click the button to select an AI agent to help with your Ask Skylar questions and conversations.
To control and enforce the behavior of the Skylar Advisor AI agents, ScienceLogic has placed two gates in front of every agentic capability. The first gate is based on the release, where ScienceLogic only releases capabilities that have been vetted as production-ready, and anything unpublished is invisible to the agents. The second gate is based on customer opt-in, where a Skylar Advisor administrator must deliberately enable an agent before users can access it. As a result, a Skylar Advisor AI agent does not run unless it has cleared both the ScienceLogic release gate and the explicit opt-in by the site administrator.
Integrations
In the Integrations section, selecting one or more of the options enables the Integrations page ( > Account Settings > Account Access > Integrations). On this page, you can add integrations for Slack, Microsoft Teams, and/or ServiceNow.
Slack and Microsoft Teams
On the Integrations page ( > Account Settings > Account Access > Integrations), you can create integrations with Slack and Microsoft Teams using webhooks. These integrations let users share a Skylar AI conversation with other users by using the icon (
) and the Collaborate panel.
Before you can create the integration in the Skylar Advisor user interface, you will first need to locate a webhook in either Slack or Teams. To locate the webhook, see the documentation for Slack or Teams, or ask Skylar AI using the Ask Skylar feature.
To create an integration with Slack or Teams:
-
In Skylar Advisor, go to the Integrations page (
> Account Settings > Account Access > Integrations) and click . A drop-down appears. -
Select either Slack or Microsoft Teams. An integration panel appears to the right.
-
Complete the following fields:
- Integration Name. Type a name for this integration.
- Enabled. To use this integration immediately, leave this option at the default (blue). To disable this integration, click the toggle to turn it white.
- Advisor Instances. Select one or more instances in your Skylar Advisor system where you want to be able to share conversations.
- Webhook URL. Paste the webhook URL you found for Slack or Teams.
- Click Save.
ServiceNow Outbound
You can also enable ServiceNow Outbound to create ServiceNow records from Skylar Advisor Advisories. This feature is still under development.
Conversations
In the Conversations section, you can enable one or more of the following features related to the feature.
Ad-hoc File Upload
Lets you drag and drop one or more text files onto the Ask Skylar text box so you can ask Skylar questions using those files as context.
Trend Analysis
Adds a new panel to the Dashboards page that charts conversation volume, outcomes, and trends over time for a quick summary of your Skylar Advisor activities.
The panel contains a list of commonly used terms and most active users. It also charts conversation volume, outcomes, and trends over time, so you can see how Skylar Advisor is being used at a glance.
Conversation Audit
When enabled, this feature lets you click the button for an activity to view the full token spend and timing of an entire conversation thread for cost and performance review. This information displays on the Thread Audit panel.
Claim and Close Options
In the Work Items section, you can enable the Claim & Close option to add the ability to claim an Advisory or an Investigation (assign it to yourself) and close an Advisory or an Investigation when you have addressed it.
This option also adds additional filters to the Dashboards page: Open, Claimed, Closed, Reopened, and Archived. These filters create an audit trail for your activity, so you can see who changed what for that activity.
Active Session Tracker
In the Platform section, you can enable the Active Session Tracker option, which adds a new button in the top navigation bar of the user interface, for an Owner user or higher.
The label for this button lists the number of active user sessions along with the total number of allotted user sessions. Clicking the button displays a list of active sessions, active users, and a button to clear all active sessions.
