SL1 PowerFlow: SyncPacks

 

This page lists the SyncPacks that you can use with PowerFlow to sync data between a specific third-party application and SL1:

ServiceNow SyncPacks

All ServiceNow SyncPacks require the latest Base Steps and ServiceNow Base SyncPacks, and some ServiceNow SyncPacks require a related PowerPack that you will need to download and install in your SL1 instance. Also, some ServiceNow SyncPacks require a certified (or scoped) application from the ServiceNow Store at https://store.servicenow.com.

For a complete list of requirements for each SyncPack, see Dependencies for SL1 PowerFlow SyncPacks.

SyncPack Manual Description SyncPack Files PowerPack Files
ServiceNow Base Contains PowerFlow applications, steps, and other utilities that are used by all ServiceNow SyncPacks. ServiceNow Base  
ServiceNow Cases Syncs SL1 events with ServiceNow cases. ServiceNow Cases ServiceNow Base Pack PowerPack
ServiceNow Change Management Places SL1 devices into and out of maintenance mode by enabling PowerFlow to generate an SL1 event when a maintenance-related change request occurs in ServiceNow. ServiceNow Change Management

also requires ServiceNow CMDB SyncPack		  
ServiceNow CMDB Syncs SL1 organizations with ServiceNow companies, SL1 devices with ServiceNow CIs, and syncs SL1 device details with ServiceNow. ServiceNow CMDB  
ServiceNow Events Syncs SL1 events with ServiceNow events. ServiceNow Events ServiceNow Base Pack PowerPack
ServiceNow Incidents Syncs SL1 events with ServiceNow incidents. ServiceNow Incidents ServiceNow Base Pack PowerPack
ServiceNow Service Graph Connector Syncs SL1 devices, file systems, and interfaces with your ServiceNow CMDB. ServiceNow Service Graph Connector  

Additional Third-party SyncPacks

Some of the following SyncPacks require the SL1 Notifications Base SyncPack, and many SyncPacks also require a related PowerPack that you will need to download and install in your SL1 instance.

For a complete list of requirements for each SyncPack, see Dependencies for SL1 PowerFlow SyncPacks.

SyncPack Manual Description SyncPack Files PowerPack Files
Ansible Syncs SL1 events with Ansible Tower or Ansible CLI job data. The integration is unidirectional, from Ansible to SL1. Ansible Ansible Automation PowerPack
AWS Incident Manager Syncs SL1 events with Amazon Web Services (AWS) incidents generated with AWS Incident Manager. AWS Incident Manager

also requires
AWS Base SyncPack		 AWS Incident Manager Automation PowerPack
Cherwell Syncs SL1 events with Cherwell Service Management (CSM) incidents, syncs SL1 devices with CSM configuration items (CIs), syncs maintenance windows, and retires CIs from SL1 and CSM. Cherwell Cherwell Integration PowerPack
CrowdStrike Falcon Syncs SL1 events with CrowdStrike Falcon security events. CrowdStrike Falcon CrowdStrike Falcon Automation PowerPack
ELK Stack Syncs jobs, pipeline jobs, and node status between ELK and SL1. ELK Stack ELK Stack Automation PowerPack
Infoblox: Inventory Syncs device data between Infoblox and SL1, and generates SL1 events when IP address mis-matches are identified. Infoblox: Inventory Infoblox: Workflow Configuration PowerPack
Jenkins Syncs job, pipeline job, and node events between Jenkins and SL1. Jenkins Jenkins Automation PowerPack
Jira Service Management Syncs SL1 events with Jira incidents. Jira Service Management Jira Service Management Automation PowerPack
Microsoft Teams Automates creation of chats and messages in Microsoft Teams based on SL1 events. Microsoft Teams Microsoft Teams Automation PowerPack
Opsgenie Syncs SL1 events with Opsgenie incidents. Opsgenie Opsgenie Incident Integration PowerPack
PagerDuty Syncs SL1 events with PagerDuty incidents. PagerDuty PagerDuty Incident Integration PowerPack
Restorepoint Adds SL1 devices to Restorepoint when those devices are discovered in SL1. Updates SL1 events with data from Restorepoint. Restorepoint Restorepoint PowerPack and Restorepoint Automation PowerPack
Salesforce Service Cloud Syncs SL1 events with Salesforce Service Cloud cases or incidents. Salesforce Service Cloud Salesforce Service Cloud: Synchronization Policies PowerPack
ThousandEyes Syncs SL1 events with ThousandEyes alerts. ThousandEyes
Webex Syncs SL1 events with Webex incidents. Webex Webex Automation PowerPack
xMatters Syncs SL1 events with xMatters incidents. xMatters xMatters Incident Integration PowerPack

Related SyncPacks

The following SyncPacks contain steps and other functions that might be required by many of the SyncPacks listed in the Other Third-party SyncPacks section, above:

SyncPack Manual Description SyncPack Files Also Required
Base Steps Contains a set of steps that are used in a variety of different SyncPacks. Certain SyncPacks might have a dependency on a minimum version of the this SyncPack.

Base Steps

 
Flow Control The Flow Control SyncPack contains the "IfStep" step that enables the logical branching used by the PowerFlow builder. This SyncPack is included with PowerFlow. This SyncPack is included with PowerFlow.  
SL1 Notifications Base Contains common functions used by multiple SyncPacks that integrate with notification systems. Required by many of the SyncPacks, above, that sync with SL1 events. SL1 Notifications Base  
SL1 PowerFlow System Utils Contains applications, configuration objects, and steps necessary for SyncPack operation. SL1 PowerFlow System Utils Base Step PowerPack

 

For more information about core SL1 topics, see the following pages at the ScienceLogic website:

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