SL1 PowerFlow: SyncPacks
This page lists the SyncPacks that you can use with SL1 PowerFlow to sync data between a specific third-party application and SL1:
ServiceNow SyncPacks
All ServiceNow SyncPacks require the latest Base Steps and ServiceNow Base SyncPacks. Some ServiceNow SyncPacks require a PowerPack with SL1 content, such as run book automations and actions, that you will need to download and install on your SL1 instance. Also, most ServiceNow SyncPacks require a certified (or scoped) application from the ServiceNow Store at https://store.servicenow.com.
For a complete list of requirements for each SyncPack, see Dependencies for SL1 PowerFlow SyncPacks.
SyncPack Manual | Description | SyncPack File | PowerPack File |
---|---|---|---|
ServiceNow Base | Contains PowerFlow applications, steps, and other utilities that are used by all ServiceNow SyncPacks. | ServiceNow Base | |
ServiceNow Cases | Syncs SL1 events with ServiceNow cases, including event creation, acknowledgment, and resolution. | ServiceNow Cases | ServiceNow Base Pack PowerPack |
ServiceNow Change Management | Places SL1 devices into and out of maintenance mode by enabling PowerFlow to generate an SL1 event when a maintenance-related change request occurs in ServiceNow. | ServiceNow Change Management
and ServiceNow CMDB SyncPack |
|
ServiceNow CMDB | Syncs SL1 organizations with ServiceNow companies, SL1 devices with ServiceNow CIs, and syncs SL1 device details with ServiceNow, along with additional syncs to keep SL1 and ServiceNow accurate. | ServiceNow CMDB | |
ServiceNow Events | Syncs SL1 events with ServiceNow events, including event creation, acknowledgment, and resolution. | ServiceNow Events | ServiceNow Base Pack PowerPack |
ServiceNow Incidents | Syncs SL1 events with ServiceNow incidents, including event creation, acknowledgment, and resolution. | ServiceNow Incidents | ServiceNow Base Pack PowerPack |
ServiceNow Service Graph Connector | Syncs SL1 devices, file systems, and interfaces with your ServiceNow CMDB. | ServiceNow Service Graph Connector |
Additional Third-party SyncPacks
All SyncPacks require the latest Base Steps SyncPack, and some of the following SyncPacks require the SL1 Notifications Base SyncPack. Also, most SyncPacks require a PowerPack with SL1 content, such as run book automations and actions, that you will need to download and install on your SL1 instance.
For a complete list of requirements for each SyncPack, see Dependencies for SL1 PowerFlow SyncPacks.
SyncPack Manual | Description | SyncPack File | PowerPack File |
---|---|---|---|
Ansible | Syncs playbook and event data from Ansible Tower and Ansible CLI to an SL1 event | Ansible | Ansible Automation PowerPack |
AWS Incident Manager | Syncs SL1 events with Amazon Web Services (AWS) incidents generated with AWS Incident Manager. | AWS Incident Manager
and AWS Base SyncPack |
AWS Incident Manager Automation PowerPack |
Cherwell | Syncs SL1 events with Cherwell Service Management (CSM) incidents, syncs SL1 devices with CSM configuration items (CIs), syncs maintenance windows, and retires CIs from SL1 and CSM. | Cherwell | Cherwell Integration PowerPack |
CrowdStrike Falcon | Syncs SL1 events and CrowdStrike Falcon detections (security events). | CrowdStrike Falcon | CrowdStrike Falcon Automation PowerPack |
ELK Stack | Syncs jobs, pipeline jobs, and node status between AWS ELK Stack and SL1. | ELK Stack | ELK Stack Automation PowerPack |
Infoblox: Inventory | Syncs device data between Infoblox and SL1, and generates SL1 events when IP address mis-matches are identified. | Infoblox: Inventory | Infoblox: Workflow Configuration PowerPack |
Jenkins | Syncs job, pipeline job, and node events between Jenkins and SL1. | Jenkins | Jenkins Automation PowerPack |
Jira Service Management | Syncs SL1 events with Jira incidents. | Jira Service Management | Jira Service Management Automation Policies PowerPack |
Microsoft Teams | Automates creation of chats and messages in Microsoft Teams based on SL1 events. | Microsoft Teams | Microsoft Teams Automation PowerPack |
Opsgenie | Syncs SL1 events with Opsgenie incidents. | Opsgenie | Opsgenie Incident Integration PowerPack |
PagerDuty | Syncs SL1 events with PagerDuty incidents. | PagerDuty | PagerDuty Incident Integration PowerPack |
Restorepoint | Adds SL1 devices to Restorepoint when those devices are discovered in SL1. Updates SL1 events with data from Restorepoint. | Restorepoint | Restorepoint PowerPack |
Salesforce Service Cloud | Syncs SL1 events with Salesforce Service Cloud cases or incidents. | Salesforce Service Cloud | Salesforce Service Cloud: Synchronization Policies PowerPack |
Slack | Syncs SL1 events with Slack events, and gives you the option of creating a Slack channel for each new event in Slack or SL1. | Slack | Slack Automation PowerPack |
ThousandEyes | Syncs SL1 events with ThousandEyes alerts. | ThousandEyes | |
xMatters | Syncs SL1 events with xMatters incidents. | xMatters | xMatters Incident Integration PowerPack |
Related SyncPacks
The following SyncPacks contain steps and other functions that might be required by many of the SyncPacks listed in the Additional Third-party SyncPacks section, above:
SyncPack Manual | Description | SyncPack File |
---|---|---|
Base Steps | Required for all SyncPacks. Contains a set of steps that are used in all SyncPacks. Certain SyncPacks might have a dependency on a minimum version of the this SyncPack. | Base Steps |
Flow Control | The Flow Control SyncPack contains the "IfStep" step that enables the logical branching used by the PowerFlow builder. | This SyncPack is included with PowerFlow. |
SL1 Notifications Base | Contains common functions used by multiple SyncPacks that integrate with notification systems. Required by some of the SyncPacks, above, that sync with SL1 events. | SL1 Notifications Base |
SL1 PowerFlow System Utils | Contains applications, configuration objects, and steps necessary for SyncPack operation. | SL1 PowerFlow System Utils |
For more information about core SL1 topics, see the following pages at the ScienceLogic website:
- AIOps
- Business Service Management
- Hybrid Cloud Monitoring
- Multi-Cloud Monitoring
- ScienceLogic Integrations
- Incident Management
- IT Workflow Automation
To share your feedback, please click the blue docs@sciencelogic.com. For Legal information, see the ScienceLogic Terms & Agreements page.
button on the right, or email the Documentation team at